Our room was given away although having a confirmed reservation for late arrival!
Despite knowing the fact for more than 1 hour, hotel employee had not looked for an alternative. Search by telefon started with our arrival in the night; then search changed to the mode "go by car from hotel to hotel to search for a free room". Finally we got a room; higher price was paid by the hotel Montmar.
But all the time the hotel employee was completely unfriendly and did not other anything in order to compensate the extra needed time and frustration to have no room in the first moment.
- Free Wifi
- Free Parking