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Atlantica Club Sungarden Hotel
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Reviews (1,290)
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955 - 960 of 1,291 reviews
Reviewed June 14, 2009

I have just got back today from this wonderfull hotel.I stayed a week with my husband & two kids age 7 & 5.We have been to 4 other Thomson family hotels previousely,but this was the best by far.The hotel is in a lovely area of Ayia Napa with stunning views.When I went onto my balcony I was taken back by how beautifull my sea view was,& the room was bright & airy with the comfiest beds weve ever slept on!
Then there's the food.Im not a fan of buffets but i could not fault the quality & choice.We had a meal out one night,but wish we had stayed at the hotel as it was better!The a la carte resteraunt was lovely too.
The staff work really hard,& nothing is too much trouble.The Entertainment was a bit disapointing at first,but the Thomson Entertainers worked hard every night to put on a kids show even when the room was half empty.I couldnt keep my kids away,& they are still talking about all the great things they did in Kidzone,dancing with Thomson Dog & winning prizes.
I never go to the same place twice,but my kids are putting the pressure on to go back next year.We probably will,but for longer next time.

  • Stayed: June 2009, traveled with family
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Thank wilks4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this reviewResponded March 8, 2017

Dear Guests,

we really appreciate that you took the time to share on TripAdvisor your holiday experience at Atlantica SunGarden hotel.

Many thanks for your kind words and it is our pleasure to identify that you enjoyed your holidays and your expectations were met.

Looking forward to welcome you again at Atlantica SunGarden hotel.

Best regards,
The Atlantica SunGarden Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2009

We have just got back from a weeks holiday in Atlantica sungarden Ayia Napa, a week just was not long enough. Myself, Partner and three children aged 14, 12 and 5 did not want to return home. On arriving at the hotel the staff are very helpful, friendly and efficient and this does not alter throughout the stay, it is a clean hotel with well maintained ample sized rooms and good facilities. I have put on pounds in weight as the food is very good and there is plenty of choice even for fussy eating children the restraunt is lovely whether your eating inside or out whilst looking over the sea.

The hotel is situated in a lovely location so when swimming in the pools you can look over the beach and sea and look right over to the harbour. The town is just down the road and if you dont feel like walking back a taxi is cheap. There is plenty for the children to do and my children loved it there. The staff and entertainers are brilliant. Trips to the waterpark were very expensive but u can pick up cards for euros per person discount which knocks a good bit off the cost, it cost us £100 to get in but was a brilliant day out we were there from 10 til 6 the kids loved it but it was very expensive to eat and drink in there, worth it though.

I could rave on all day about the hotel and resort as it was perfect for us, i have been to many places over the years but this was the best holiday ever, we are booking straight away to go next year.

xxxxxxxxxxxxxxxxxxx

  • Stayed: June 2009, traveled with family
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1  Thank WelshFunFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this reviewResponded March 8, 2017

Dear Guests,

many thanks for taking the time to share your holiday experience on TripAdvisor.

It is our pleasure to see that you enjoyed your holidays and you loved your stay here at Atlantica SunGarden Hotel.

Your nice comments encourage us to continue the hard work and commit ourselves to quality service to meet our guests expectations.

We hope we will have the pleasure to welcome you again.

Best personal regards,
The Atlantica SunGarden Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2009

Spent 10 days at Atlantica Sun Garden 17 to 27 May, was worried after reading some of the reviews but as this hotel is now a Thomson Family Club we had no problems. All Thomsons holiday advisors and entertainers were friendly and helpful. Hotel was spotlessly clean and staff friendly and efficient. All new sunbeds arrived on 2nd day of our holiday which had been mentioned in one review. Will definitely return.

  • Stayed: May 2009, traveled with family
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Thank FlojoStHelens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this reviewResponded March 8, 2017

Dear Guests,

we really appreciate that you took the time to share on TripAdvisor your holiday experience at Atlantica SunGarden hotel.

Many thanks for your kind words and it is our pleasure to identify that you enjoyed your holidays and your expectations were met.

Looking forward to welcome you again at Atlantica SunGarden hotel.

Best regards,
The Atlantica SunGarden Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2009

We have just returned from the 2-weeks break in Atlantica Sungarden Beach Club. We had a great time and much enjoyed our vacation.

Rooms – we stayed in Junior Suite SV in bungalow, which was rather spacey and well thought about. We had a sliding door separating sleeping zone. There was a great balcony (approx. 10m2) with sun beds and sun umbrella, very comfortable to stay at.

Food – very good, of high quality. There are always 3 types of meat (pork, beef, lamb), very tasty potato & broccoli, pasta with different sauces, fish & chips, great desserts, etc. My only suggestion would be to have a better variety of fish. And probably more fruit. We were on all inclusive basis, which included local alcoholic drinks, such as home wine, commandaria (Cyprus sweet wine, a very good one), other local aperitifs, draught beer, etc. It was possible to order as man drinks as you wish, however, we never tried to exceed 2 drinks per person :)
Staff at the restaurant exceeded our expectations, everyone was ready to help. They are indeed quick & efficient. Drinks come fast, plates being taken away even faster :) Very good management, thanks to everyone there.

Location – be aware that this is a very last hotel in Agia Napa, and it takes min 20 minutes to get to the center with its shops, bars, etc. Taxi is expensive, 8 – 10 EUR each way. Municipal bus is not good.
Beach – called Grecian Bay, 5 mins walk away from the hotel. The beach itself is nice, lots of sunbeds (2 EUR each), nice entry to the sea (excellent for kids). The road to the beach is a bit dangerous as it’s not a smooth pavement but stones like - one should be careful with kids.

Weather – we were there at the beginning of May, several days were very windy, and we had to wear sweaters & jeans. However, there was a much better weather starting from May 8. Air was about 26 C, water – about 20 -21 C, which was already comfortable for swimming.
All in all, it was a right decision to choose one of Atlantica hotels, thanks to everyone who helped us to pick it.

  • Stayed: May 2009, traveled with family
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1  Thank Nika_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this reviewResponded March 8, 2017

Dear Guests,

many thanks for taking the time to share your holiday experience on TripAdvisor.

We really appreciate your kind words about our staff definitely this encourages us to continue the hard work. On behalf of all my colleagues many thanks and looking forward to welcome you again for another enjoyable holiday.

Best personal regards,
The Atlantica SunGarden Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2009

Just returned from the Sungarden Hotel having stayed there with my wife on an half board basis.
We arrived in the afternoon and weren't promptly checked in.. The receptionists Ester weren't very helpful and even she couldn't answered our questions.We think she couldn't understand any foreign languages!!!!Such ashame for the management...She was so rude and ignored us at the check-in desk.
Breakfast was a joke, miserable daytime bar staff , tables not cleared, no coffee or teapots, broken coffee machines and juice machines and poor quality food.
The location of the Hotel is excellent!
Overall - This Hotel is very over rated and expensive for what you get and would be wise to look elsewhwere. Certainly not a 4 stars.
You will have a good time at this hotel but your money would be better spent at other hotels. I will not be going there again.

  • Stayed: February 2009, traveled as a couple
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Thank TravellerShe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this reviewResponded March 8, 2017

Dear Guests,

we would like to express our gratitude for taking the time to write a review regarding your holidays at Atlantica SunGarden Hotel.

It is to our disappointment that your expectations were not met during your holidays and we assure you that we take into consideration all kind of comments for the constructive improvement of our hotel.


Looking forward to welcome you at Atlantica SunGarden.

Best personal regards
The Atlantica SunGarden Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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