We booked this holiday 6 months in advanced the 9 of us saved all year for it and paid nearly £600 for 2 weeks. We arrived at the hotel at 11 oclock at night checked in ok got up to our room at the other side of the hotel, before we even entered the room the there was rubbish all over the floor ants and other bugs all about the place, when we went into the room our first impression was the stale smell of dampness. when we went through to the bedrooms there was really bad mould and dust on the walls underneath the air con and on the dressing tables and cabinets. also cigarettes burns all over the bed sheets that we had, no pillow cases on the yellow stained pillows nothing to put over us just the sheet that was on the bed. the bathroom was unclean and disgusting. once we realised our room wasnt what we paid for we went down to reception asked to be moved and they told us we couldnt do anything until the morning which wasnt what we needed to hear the staff were very unhelpful and rude. also the way they treated us throughout the holiday was unfair and out of order threatening behaviour towards us was used by the night staff at reception when we tried to collect our room keys, this made us feel uncomfortable and unsafe. other than this and once they moved us room it was ok and more enjoyable plus side the hotel was perfect to get to the strip at night 2 minute walk to the bars and clubs. would go back to ayia napa but not to tsokkos.
- Official Description (provided by the hotel):
- Tsokkos Holiday Apartments are ideally located right in the heart of Ayia Napa center and near to beautiful sandy beaches. This complex features Deseo Pool Lounge which offers the ultimate pool experience in which to cool down and relax. The welcoming and hospitable atmosphere makes it a popular choice and guests return back year after year. ... more less
- Reservation Options:
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- Also Known As:
- Tsokkos Holiday Apartments Hotel Ayia Napa
- Tsokkos Holiday Apartments Ayia Napa