We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Great location” 4 of 5 bubbles
Review of Napa Plaza Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Napa Plaza Hotel
Ranked #5 of 106 Hotels in Ayia Napa
Certificate of Excellence
Sydney, Australia
Level Contributor
3 reviews
“Great location”
4 of 5 bubbles Reviewed August 10, 2014

Hotel is set in the town centre. Breakfast was great, staff were friendly. Our Wifi didn't work in the room although we paid for it so we requested a refund and staff were happy to oblige. Pool area is really nice and clean.

  • Stayed August 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emmaamelia1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review, August 16, 2014
Dear Emmaamelia1990,

Thank you for taking the time to write this review. We greatly appreciate your encouraging feedback and we are pleased to read that you enjoyed stay with us. On behalf of the whole team we would like to thank you very much for your kind comments and have also taken note about wifi. Be sure this will be part of our ongoing improvements

Regards
Vera Kosma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,683 reviews from our community

Traveler rating
    1,134
    395
    107
    29
    18
See reviews for
106
933
107
22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (392)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cramlington, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 8, 2014

We visited the Napa Plaza in July/August 2014. It is an extremely good and well run hotel. The rooms are kept very clean and the pool area and facilities are great. The staff on reception are very friendly and professional and the food is first rate.
The hotel is well positioned just down from the Old Monastery which makes it quite close (about 700 meters) but not in the really hectic part of Ayia Napa. It is located in the more moderate part of the resort opposite Pizza Hut and KFC.
The clientele when we were there were mainly the younger age profile with a lot of Russian and Swiss people. That said the hotel did not tolerate and rowdy behaviour and security on the night shift was tight. Overall excellent and would strongly recommend.

Room Tip: A pool view is probably a good thing.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review, August 16, 2014
Dear David B,

First of all let us thank you for choosing Napa Plaza Hotel for your stay in Cyprus and for taking the time to express your thoughts and concerns..
We are pleased to hear that you enjoyed our hotel and the service and we look forward to welcoming you back in the near future.

Regards
Vera Kosma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 7, 2014

Staff are always there to make your stay as pleasant as required.

Andri & Mamia at front desk will never stop making you feel special!!!

Great hotel, I personally recommend to book anything but the standard room to have a great stay there!

All in All GREAT Experience!!!

Room Tip: Anything but the standard room!
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review, August 16, 2014
Dear Julio A,

Thank you for taking the time to write this encouraging feedback. Our staff tries their upmost to meet and exceed our guests expectations and we are glad that you have experienced this.
We look forward to sharing some more fun and memorable times again in the future

Regards
Vera Kosma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jordan
1 review
5 of 5 bubbles Reviewed August 5, 2014

Hotel location is excellent
Best cafes are part of the hotel
Walking distance from all the bars
Breakfast has a very good variety
Dinner in only indoors so we skipped it.. Having it outside with a live singer would actually be a good idea to consider

Towels in rooms are old and must be changed

No towels at pool and no wifi

Highly recommended though

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Saba870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review, August 6, 2014
Dear Saba G,

First of all let us thank you for choosing Napa Plaza Hotel for your stay in Cyprus and for taking the time to express your thoughts and concerns..

We are pleased to hear that you enjoyed our hotel, the food and the service. We have noted your comments regarding room towels and we shall ensure this is not repeated in the future.

Please kindly have in mind that pool towels are provided to our guests. We have policy that our customers must collect them from the souvenir shop but first they need to contact with receptionists.

Regarding wi-fi, we do offer internet in pool area, we apologize if you had any connecting problems.

We look forward to welcoming you back in the near future.

Regards
Vera Kosma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 4, 2014

Couldn't have picked a better hotel to stay at. Perfect location, just a 2 minute walk from the night life and just under 10 minute walk from the beach. Completely spoilt by choice with the wide variety of restaurants available just on your doorstop. My friend and I were all inclusive so stuck to the food on offer in the hotel which was absolutely delicious. The menu changed every night to a theme, e.g. Mexican, Greek, BBQ. All the food was fresh, different, traditional and catered for everyone. Breakfast and lunch were also a high standard and just as beautiful. Being all inclusive gave us 1 free meal at the hotels Greek restaurant. We had no idea what we were in for.. A 12 course meal. This beautiful fresh food just kept on being brought out for us. It was amazing food with amazing staff in and amazing location. You would never leave the table hungry at this hotel.
We arrived to be greeted by such lovely and pleasant staff/security who showed us to our room and gave us a quick tour of the hotel. Unfortunately our air conditioning wasn't working in our room, the staff were very approachable and were sympathetic to us and furthermore very reasonable. We luckily got an upgrade to a supreme room for the night untill our room was sorted. Just like any problem we may have encounted (which weren't many) all the staff were absolutely lovely and were always there to help us.
Being so close to the nightclubs you may think it would be a bit noisy, but I can assure you noise was not an issue when the balcony door was closed.
The pool was very clean and you were constantly being offered refreshments by the staff and checking everything was okay.
The bar staff throughout the day and night were constantly smiling and extremely friendly! They would always make conversation and would show a great interest in how our day is and our plans and wether we were enjoying our stay.

We were 2 girls at 18 and we can not recommend a better place to stay due to the above reasons. Even everyone else who were staying were just as lovely. There was always something happening at the hotel, for example every Thursday the pool turns into a party where a live dj and people from other hotels are invited to joinand Wednesday is live music night. There is no room for boredom here.

Thank you to everyone who made it our best holiday and one we certainly won't forget!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bethanythomsonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review, August 6, 2014
Dear Bethanythomsonn,

First of all let us thank you for choosing Napa Plaza Hotel for your stay in Cyprus and for taking the time to express your thoughts and concerns..
We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future. See you again soon!

Regards
Vera Kosma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 3, 2014

Just returned from a 9 day vacation in this hotel. At my arrival I was very impressed with the friendly welcome of the front desk team. The next day I had a small problem with a group of noisy young people at 5am. But the very professional reception team immediately found me another room and even moved my suitcases to the new room while I was on the beach!
The hotel has an excellent location just in the heart of the town, close to many restaurants, shops and bus stops.
The hotel's restaurants are the best in the area. In the Italian restaurant, the quality of the food is very good, specially the fresh seafood dishes.
This is an excellent hotel which I recommend for the reasons mentioned but also for the helpful and always so friendly staff who makes your staying very pleasant.

  • Stayed July 2014, traveled solo
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy1911010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review, August 4, 2014
Dear Amy1911010,

Thank you for taking the time to write this wonderful review, we greatly appreciate your encouraging feedback - we hope to see you again soon!


Best Regards
Vera Kosma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larnaka City, Cyprus
1 review
5 of 5 bubbles Reviewed August 1, 2014

Excellent Management, Very Very friendly and helpful staff, very good location in the center of Ayia Napa, Very clean, Excellent facilities, Excellent restaurants. we definitely recommend it.
This is one of the best hotel we had.

Room Tip: Our south side room was really perfect
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Catherine997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review, August 4, 2014
Dear Catherine997,

Thank you for taking the time to write this encouraging feedback. Our staff tries their upmost to meet and exceed our guests expectations and we are glad that you have experienced this.
We look forward to sharing some more fun and memorable times again in the future


Best Regards
Vera Kosma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ayia Napa hotels
0.7 mi away
Napa Mermaid Hotel and Suites
0.7 mi away
Alion Beach Hotel
Alion Beach Hotel
#1 of 106 in Ayia Napa
5.0 of 5 bubbles 715 reviews
1.7 mi away
Adams Beach Hotel
Adams Beach Hotel
#28 of 106 in Ayia Napa
4.0 of 5 bubbles 1,392 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Faros Hotel
Faros Hotel
#7 of 106 in Ayia Napa
4.5 of 5 bubbles 452 reviews
2.4 mi away
Olympic Lagoon Resort
Olympic Lagoon Resort
#3 of 106 in Ayia Napa
4.5 of 5 bubbles 2,385 reviews
1.6 mi away
Nissi Beach Resort
Nissi Beach Resort
#6 of 106 in Ayia Napa
4.5 of 5 bubbles 1,346 reviews
Show Prices
Show Prices
Show Prices

Been to Napa Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Napa Plaza Hotel

Property: Napa Plaza Hotel
Address: PO Box 30305, Ayia Napa 5343, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Ayia Napa
#5 Romantic Hotel in Ayia Napa
#8 Family Hotel in Ayia Napa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Napa Plaza Hotel 4*
Number of rooms: 221
Official Description (provided by the hotel):
The Napa Plaza is a trendsetting integrated lifestyle holiday center designed to provide sensational experiential holidays. What distinguish us is the central prominent location and the “adult appealed” concept, underlined by a stylish, chic and unique, communicative, relaxed and enjoyable environment. The Napa Plaza gives a positive Lifestyle feeling in a relaxing casual atmosphere full of harmony, life's joy (joie de vivre), tolerance, generosity, mutual compassion and individuality. This Lifestyle community helps everyone to find his/her individual way for a sensational experiential stay. In addition to the prominent location, Napa Plaza is distinguished through architecture, cutting edge design and a vast choice of places and services creating a chic and unique character for comfort, service, activities and experiences of the top class. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Odigeo, HotelTravel.com, Expedia and Travelocity so you can book your Napa Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Napa Plaza Ayia
Hotel Napa Plaza
Napa Plaza Hotel Cyprus

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing