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Napa Plaza Hotel
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Reviews (2,010)
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All reviewspeppers barpool viewsuperior roompool barmeze restaurantnext yearnissi beachcentral locationhead barmanbars and restaurantsgolden arrowexcellent hotelbed and breakfastquality hotelair conmelonreception staff
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1,072 - 1,077 of 2,010 reviews
Reviewed October 9, 2012

I have recently stayed at the Napa Plaza for two weeks.

It is my first time but I am sure I will be back. It has everything you need in a hotel. Good food, nice surroundings and excellent staff. My favorite receptionists were Rosie and Mamia, lovely sweet ladies.

We only went bed and breakfast but food was delicious. So much to choose from.

The location is perfect. Nowhere is ever too far away.

The room could do with a bit of a makeover, but saying that the room was spotlessly clean. The cleaners should also be mentioned as our room was cleaned thoroughly every single day.

The pool area is lovely, We were also provided with nice beach towels every day. Late morning we were given a little smoothie as a little refresher and in the afternoon some ice cold melon. Nice little touches.

I will definitely be going back next year and wish I was still there now!!

  • Stayed: September 2012, traveled with friends
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1  Thank Loveheart23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

We've just returned from our 3rd stay at the Napa Plaza and we'll be heading back next year. We last stayed in 2008 and it's just as we remembered, and better in some respects. The hotel reception staff especially are so friendly, helpful, and kind and go beyond the usual pleasantries you get in many places, there's a genuine warmth in this hotel.

The rooms are comfortable and we always go for a pool view room, tranquility in the middle of a busy resort. You can hear the monastery bells throughout the day and early morning but if you're used to road noise or general noises in busy places it won't annoy you, if you're a light sleeper then it's best to ask for a room on the opposite side of the hotel to the monastery.

It's easy to relax at the Plaza, the Spa treatments are good and there's been a change in this since we were last there, and booking these before we arrived was made very simple through mailing the hotel directly - responses were always swift and the team helpful and efficient.

The rooms are cleaned daily, and there are lovely little touches that make you feel like a valued guest (welcome wine, wine on occasions, messages etc).

Other reviews have said about location, and it is great - if you want to go to Nissi Beach, Paralimni, Protaras, Pernera, Cape Greco, Konnos Bay, the bus stops are just up the road and for 3 Euros for a day ticket you can go all over. There are some lovely coves that you can find on the south east coast so it's worth exploring.

The only tiny thing that was a slight irritation was the ironing facilities; you could previously get one loaned out and do this in your room, however now there's only one iron in the laundry room and it's a bit of an inconvenience having to go down there each time you wanted to iron something. As the hotel is 4* I would have hoped for something more comprehensive for this facility. I'd advise taking a travel iron and mat if you're likely to do a lot of it whilst away unless the policy changes.

The pool at night is lovely, the lighting makes it a very pretty area, and during the day it's a great place to be too - there is aqua aerobics if you want to join in most mornings, and the staff bring round little smoothie shots and melon, and often cool towels to wipe a hot brow!

We love the Napa Plaza and we look forward to seeing you again soon.

Room Tip: Pool view rooms are recommended, 2nd floor.
  • Stayed: September 2012, traveled as a couple
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1  Thank WoodlePoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaP, Public Relations Manager at Napa Plaza Hotel, responded to this reviewResponded October 16, 2012

Thank you for taking the time to share your experience in our hotel with the Trip Advisor readers. We highly appreciate your thoughtful comments about the Napa Plaza Hotel. Our team is making every effort to meet and exceed the guests’ expectations and it is a great pleasure to confirm that these are met. We would be delighted to have the pleasure in welcoming you once again to our hotel!

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Reviewed October 1, 2012

Just home from a lovely week at the Napa Plaza with my fiance. We came to Cyprus for friends wedding who stayed elsewhere. We booked through Thompson, as a package deal.
Staff made us feel very welcome, they were professional and very accomodating and helpful all throughout our stay.
We asked for our bed to be changed as we were given two twins in a Superior room. This was done right away.
Superior room was very well decorated and furnished, however a little on the small side. Air Conditioning could have done with having some more power behind it. Bathroom was small also, shower also could have done with some more power as well.
We stayed here, full board, food was lovely, lots of selection for Breakfast ranging from cereals, pastries, cooked breakfast, fruit etc.
Was a good variety on Lunch Menu, and the Restaurant had themed nights each night with a great selection also.
The Napa Plaza also has other restaurants available, which is not included in with the package deal however they offer a 15% discount to guests staying with them.
We had to pay for wifi - which I feel if you need to use the internet whilst abroad should be included in the room price. This was 8 euro a day (pricey!)
Napa Plaza is situated just as you come before the main strip of bars and clubs in Ayia Napa, I was glad to find that I could not hear a single thing when returning home of a night and we felt like we were in a lovely haven away from the hustle and madness of the main strip. There are lots of nice bars and restuarants close by also.
We were in walking distance to the Harbour and quiet beach there, which was pleasant to visit.
Nissi Beach is around 8 Euros in a taxi. (Or about a 40 odd minute walk away, you can also take a bus)
We venutured into Protaras for a night out to see the "Magic Dancing Waters" Show. It cost us under 20 euro in a taxi to get to Protaras.
Swimming pool, spa and gym faciliaties were great also. We were given beach / swim towels as well.
Pool Bar was excellent, bar staff lovely and drinks and snack selection spot on, we enjoyed some wonderful cocktails too.
Great to see a mixture of people staying here, mainly couples in their mid 20's upwards to couple in their 60's and also small groups of friends.
Overrall a great holiday and a lovely hotel, we would come back and stay again!

Room Tip: I would advise that you pick a superior or deluxe room either with a pool view or a room towards the back of the hotel to limit any noise from main strip or the bars close by.
  • Stayed: September 2012, traveled as a couple
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1  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaP, Public Relations Manager at Napa Plaza Hotel, responded to this reviewResponded October 16, 2012

Warmest regards from Ayia Napa. Thank you for your kind comments following your stay at Napa Plaza. Our guests' opinions are always very important to us in order to constantly improve our service, facilities and hospitality. We are very pleased that we are meeting our guests' satisfaction. We Hope to see you again soon :-)

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Reviewed October 1, 2012

Great pool area with very nice snacks menu!
The rooms are spacious with coffee facilities and mirror walls!!
Don' t miss peppermill restaurant with top quality food and lovely ambience.
Wasabi sushi restaurant is also excellent.
For a drink don't miss peppers bar the place to be when in Ayia napa with both locals and tourists and music for all tastes!!!

Room Tip: Pool view rooms are great
  • Stayed: September 2012, traveled as a couple
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1  Thank Ami C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaP, Public Relations Manager at Napa Plaza Hotel, responded to this reviewResponded October 2, 2012

Thank you for taking the time to write this wonderful review. We greatly appreciate your encouraging feedback and we are pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you back to Napa Plaza Hotel :-)

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Reviewed October 1, 2012

Our friends recommended this hotel to us as they had stayed twice before and we can see why they returned! Ayia Napa isn't the type of place we would usually go on holiday but we were going to a wedding and wanted to make our stay as enjoyable as possible. This hotel is airy and modern and has a really nice feel to it. We upgraded our room to a deluxe room with pool view and we were glad we did as the room was much bigger. Rooms are comfortable with good air con. The showers could be better, moderate power. The bars and restaurants in the hotel are really nice and have a good choice of food and drinks. The lunch menu in Cafe Central is really good and they also have free wi-fi in there. The pool is really lovely and although it gets busy you never felt too crowded. The staff, particularly the reception staff and the porter were lovely and really helpful. Location is brilliant, right in the centre of Ayia Napa but once you're inside the hotel, you could be anywhere, you can't hear any noise from outside. Some of our family who were out for the wedding came to see our hotel for drinks and they said it felt more like a 5 star than a 4 star, it was really lovely and even though we didn't like Ayia Napa that much, we said we would still go back if we found an appropriate offer for this hotel.

Room Tip: The deluxe pool view rooms are worth the extra cost - bigger room, nicer view, and closer to reception, pool and restaurants.
  • Stayed: July 2012, traveled as a couple
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Thank Jane_Harrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaP, Public Relations Manager at Napa Plaza Hotel, responded to this reviewResponded October 2, 2012

Thank you for taking the time to write this wonderful review. We greatly appreciate your encouraging feedback and we are pleased to read that you enjoyed another stay with us. On behalf of the whole team we would like to thank you very much for your kind comments and we are looking forward to hopefully welcoming you again in 2012.

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