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“My Second Home”

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Bella Napa Bay Hotel
Ranked #55 of 103 Hotels in Ayia Napa
Reviewed August 27, 2013

We have stayed at the Bell Napa for 25 years plus and would not recommend any other hotel which gives you EXCELLENT SERVICE- QUALITY- VALUE- . As you can see we are one of many satisfied customers, the staff are all very helpful and friendly and always welcome you with a smile which is not artificial, Management can be approached and they do listen to what you have to say, even if there is a problem ( which we have not had). If you are looking for a relaxing holiday without any worry's then you don't need to look any further. The room service is excellent and the staff are willing to adjust there routine to fit in with you. We must not forget the front of house staff,they are BRILLIANT and first contact you have when arriving and always greet you with a smile and willingness to help, then of course there is the Bar staff, they are the best, restaurant management you cant beat. summing up the BELA NAPA You Must Visit.

  • Stayed: September 2012, traveled with friends
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1  Thank Paulmcarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this reviewResponded August 29, 2013

Dear valued guests,

Thank you indeed for your kind comments. It is our pleasure to offer to all of our guests our utmost attention and best services and facilities. We thank you for your trust and we will be looking forward to seeing you soon again!

Best Regards,

Charalambos Paytis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 - 121 of 477 reviews

Reviewed August 27, 2013

Very good location with great views. The staff is friendly, the rooms are clean and the food is nice. The swimming pool area is a little bit small but it is clean. The hotel needs an upgrade but I would recommend is for a short getaway.There are restaurants and shops in the area so there are many things to do during your vacation.

  • Stayed: August 2013, traveled as a couple
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1  Thank Celia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this reviewResponded August 27, 2013

Dear valued guest,

Thank you for your comments. We are glad to hear you enjoyed your weekend getaway with us!
We will be looking forward to welcoming you back at our Hotel and offer you an upgrade subject to availability at the time of confirmation.

Best Regards,
Charalambos Paytis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

We try and come to the Bella Napa every year for a holiday. We are made to feel like we at home every time we come back.
Yes all the rooms are nice and clean but could do with updating a little now.
Service is excellent the food is good.

The only thing we always say is the TV no English channels but you don't go on holiday to watch tv but would be nice for when you have your afternoon nap!

Every time we come the weather is hot the views from the hotel you can see right over Ayia Napa!
The beach is lovely and clean and is 2mins from the Hotel.
We would come back more than once a year if we could afford it : )

  • Stayed: September 2012
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2  Thank Shellbob07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this reviewResponded August 27, 2013

Dear valued guests,

We are more than glad to receive your kind comments and even more pleased to hear from loyal customers as your good selves. We are on process of finalizing our refurbishment plans that will eventually take place during this coming winter.
Meanwhile we hope that we will welcome you soon again at the Bella Napa Hotel and offer you an upgrade subject to availability at the time of confirmation.

Best Regards,

Charalambos Paytis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

I stay in this hotel with my family and i will never forget such a lovely holiday. I was never even dreaming about service what i got there. Staff was very helpfull, with lovely smile answer to all my questions, they played with my children, invited me to nice places around. The food was excellent, always fresh and tested really great. Room was cleen and whole hotel really clean, with nice location. My children dont want to left the hotel. Just becouse of them i must comeback this year again.

  • Stayed: August 2013, traveled with family
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1  Thank miro365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this reviewResponded August 24, 2013

Dear guest,

We are glad to hear that you enjoyed your stay with us. We will be looking forward to welcoming you in the future and offer you an upgraded room subject to availability at the time of confirmation.

Best Regards,
Charalambos Paytis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Me and four friends stayed at this hotel and had a great holiday the rooms where clean and tidy and the towels got changed daily. The staff was also very friendly and was always happy to help, the food was also delicious and the was a large variety to choose from. I would strongly recommend this hotel because it is suitable for all ages.

  • Stayed: May 2013, traveled with friends
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1  Thank Jordan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this reviewResponded August 24, 2013

Dear valued guest,

We thank you for your kind comments and we are glad that you enjoyed your stay with us. We will pass on your lovely comments to our Chef, Housekeeper and staff. Our aim is to satisfy any age and any party staying with us, either families or groups of friends. We will be looking forward to welcoming you again and offer you once more our high services and upgrade subject to availability at the time of confirmation.

Best Regards,
Charalambos Paytis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

The hotel was clean but not very modern. The tv wasnt working, they say there is satellite tv in each room but not even the local channels are showed and there are only five channels.never heard of. They charge you to use the fridge in the room just to put your own stuff in which is silly because its working anyway. And given the amount I paid I dont think ghat is acceptable.

  • Stayed: August 2013
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1  Thank julimilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this reviewResponded August 24, 2013

Dear valued guest,

We thank you for your comments which we will take into consideration for further improvements. As far as the TV channels are concerned this was an unexpected issue which came to our attention and we are on process of upgrades which will ensure that it won't occur in the future.

Last but not least we thank you for the high scores on cleanliness and service and we will be looking forward to welcoming you back in the nearest future offering you an upgraded room subject to availability at the time of confirmation.

Best Regards,
Charalambos Paytis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

It was great experiences to choose Bella Napa Bay Hotel for the holiday destination. We had lots of fun... all the members of the family..

Great service, the food was lovely, animators excellent.....

might come back soon :)

thanx to all of you

  • Stayed: July 2013, traveled with family
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Thank Jankushka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this reviewResponded August 24, 2013

Dear valued guest,

We appreciate your positive comments and we are glad that you enjoyed your stay with us. We will be looking forward to your next visit, for which we will offer an upgrade subject to availability at the time of confirmation.

Best Regards,

Charalambos Paytis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bella Napa Bay Hotel

Address: 47 Kriou Nerou Str, Ayia Napa CY5341, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#27 Family Hotel in Ayia Napa
Price Range: $71 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bella Napa Bay Hotel 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Bella Napa Bay Ayia

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