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Napa Mermaid Hotel and Suites
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Reviews (1,563)
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All reviewsfrozen fruitgrand suiteexecutive bungalowpool areastandard roomhalf boardbeautiful hotelside sea view roomcold flannelshotel barevery eveningsun loungersbeach towelswould highly recommend this hotelrelaxing holidaybars and restaurantsrestaurant staff
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Reviewed September 23, 2010

The Mermaid was the setting for our son's wedding and Christos and his team did a marvellous job and the day was beautiful. The standard of service is outstanding and every single member of staff we came across always had a smile and genuinely wanted to help.

The rooms were fab - we were upgraded to a suite, which made the stay even better.

The food was good and you couldn't wish for more choice at breakfast.

Lovely comfortable sun beds - just a shame that the typical 'laying of towels' at the crack of dawn was allowed..... Poolside service was great with lovely little touches of complementary fruit and juices brought round through the afternoon.

The only thing I'd say could be better is the gym facilities - far too many weight benches and only 1 treadmill and 1 cross trainer - it was very difficult to be able to get to use the equipment as so many wanted to use it - bit disappointing and clearly plenty of the residents wanted to keep up with their fitness.

Overall a lovely stay and beautiful surroundings - far enough away from all the noisy stuff of Napa, but not too far to be able to have an easy walk into the town.

  • Stayed: September 2010, traveled as a couple
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3  Thank Mandy2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded November 4, 2010

Thank you for your wonderful comments following your stay with us and your son's wedding at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2010

We stayed here from the 9 June 2010 for our honeymoon. We stayed for 11 nights which was just about right. The hotel was lovely, quiet for first few days then got bit busy but always got a sunbed, which were lovely and comfortable. Pool lovely too and no noisy activities going on like the usual water aerobics/quizes etc!
It was about twenty minute walk into centre of napa but few bars on the way. It was near enough to walk but hotel felt far enough away when you were there that you could have been miles away. We had few really good meals out as was just bb at hotel. Breakfast very good too. The Polynesian restaurant (upstairs) was lovely, called fiji and in the centre, we went twice, staff and food good. Petinoes was very good also went twice, its cypriot and mainly outdoors, staff and food great, its on the way into napa centre. Also a nice Italian restaurant opposite the sage which was good. Ayia Napa has somewhat of a reputation and if you venture right into the square then its probably true, but loads of nice bars away from there. If we ever come back to napa ( as we have been to Cyprus many times and time to try somewhere else) we will definitely return to napa mermaid, one of the best hotels I have stayed in. Particularly for couples.
Water park was also brill! We hired a car which is recommended as drive on same side so very easy! Oh and nearly forgot it was my husband's birthday when we were there and the receptionist arranged for a cake to be delivered when we were both in the room!

  • Stayed: June 2010, traveled as a couple
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3  Thank jaclyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded November 4, 2010

Thank you for your comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back on your first wedding anniversary for another excellent stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2010

I can not speak highly enough of this hotel. It is 5 star through and through. It offers modern, boutique style accommodation. The food is exceptional. If you are not on half board, it can work out pricey but I would highly recommend the food. The variety and standard. This hotel pays attention to the finer details and made our trip easy, smooth and special. This felt more like a holiday than work but don't tell out boss! If you want the best in Ayia Napa, there is nowhere else you can go!

  • Stayed: September 2010, traveled on business
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2  Thank meeshnips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded November 4, 2010

Thank you for your wonderful comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future nfor another fantastic holiday.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2010

We were delighted with our 10 days at the Napa Mermaid and would happily return. We stayed B&B and were satisfied with the range and quality of breakfast, although fresh OJ would have been welcome. There were always more than enough sunbeds, and the big comfy mattresses round the pool were great.

The town was a short walk away and we found a few great restaurants, especially recommended are Sage and Clarabels. Another recomendation is the Red Bus Tour round the local villages. This is an open top London bus, and the tour gave us a grat feel for the area. Ideal if you plan getting a hire car. It included a visit to the Green Line.

Our only grumble was that the room cleaning was not very thorough, but this did not spoil our holiday in the least.

  • Stayed: September 2010, traveled as a couple
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2  Thank GeoffandSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded November 4, 2010

Thank you for your comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2010

BOOK NOW GO TO NAPA MERMAID!!!! My partner and I just returned from Napa Mermaid it was fantastic! Everything you see on the pictures is what you get.
Firstly the SUN BEDS: Nearly every review i have read has commented on how busy it gets at the pool side?? Yes it is busy but if you get up at a reasonable hour around and put the towels out then have breakfast theres no problem at all every day we had a choice of where to put our towles so dont worry that you wont get a good spot!
The breakfast has a wide varitety from fresh fruit - full english. We went B&B but wished we went half board now as the food in the restraunt was great! There is a different choice of meals every night from carverys to fish and international nights. The reception staff and the security guard/baggage collector man were great, nothing is too much trouble for them. No need to take towels you can get towels at the hotel and swap them everyday.
The hotel is a 10 minuet walk from the center of Aiya Napa all depending on how fast you walk! There are some great little bars and restraunts a few minuets walk away so theres no need to go into the center if you dont want to!
I will defnatily be returning to Napa Mermaid next year it was amazing

  • Stayed: September 2010, traveled as a couple
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3  Thank Charlotteboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded November 4, 2010

Thank you for your lovely comments following your stay with us at the Napa Mermaid Hotel & Suites. Your compliments have been forwarded to our front office staff and Konstantin, our porter. We look forward to welcoming you back next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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