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“Highly recommended” 5 of 5 stars
Review of Napa Mermaid Hotel and Suites

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Napa Mermaid Hotel and Suites
Ranked #4 of 106 Hotels in Ayia Napa
Certificate of Excellence
Kiev, Ukraine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Highly recommended”
5 of 5 stars Reviewed October 1, 2013

My wife and I, we stayed in this hotel in September 2013 (half board). Although officially it has only 3 stars, I would say Napa Mermaid actually corresponds to 4 stars. Food is awesome. Very large selection of dishes both on breakfast and on dinner. Staff is very friendly and helpful. SSV standard room - is just standard, nothing special, but quiet and cleaned every day very well. There is a kettle in the room and a selection of teas/coffees (free) as well as a free safe box. Beach is just across the road. Two bus stops are 5 min walk from the hotel (one - turn left and go to Marina hotel, another - turn right). Using Intercity buses you can visit Larnaca and Nicosia. Using OSEA buses you can go to Ayia Napa center, Nissi beach or to Protaras (wonderful quiet beach, we were going there when sea was stormy in Napa).

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank 359ol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, November 6, 2013
Thank you for your review and kind comments. We are pleased to hear that you enjoyed your stay with us and especially the food, and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 1, 2013 via mobile

Excellent hotel, clean, very quite and lovely personnel.
Όλο το προσωπικό (τουλάχιστον με όσους μίλησα ήξεραν Ελληνικά).
Clean pool area with wonderful view.
Very tasteful breakfast for the needs of everyone

Stayed September 2013, traveled as a couple
Helpful?
2 Thank Savvas35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, November 6, 2013
Thank you for your wonderful review and comments following your stay with us. We are honoured to hear that our staff lived up to your expectations and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, UK
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 27, 2013

Went to the Mermaid with a friend for a week in September and had an amazing time! Hotel is lovely and modern, the pool with the beds are great and the pool bar man is a lovely chap.

The breakfast is great too, huge selection and lovely quality of food.

Would love to go back! Thanks to them for a lovely holiday.

Room Tip: We had a side view room and with the curtains open we could see the sea from our room. They also hav...
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank emlu05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, November 6, 2013
Thank you for your review. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 25, 2013

It was my first time in Cyprus. Everything was so great!I like this white and clean hotel very much!
Beautiful design, lovely people, nice food (espesially breakfast).
P.S. exellent wifi through the whole area!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank christina-pavlova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, November 6, 2013
Thank you for your wonderful review and kind comments about our hotel and staff. We look forward to the pleasure of welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 24, 2013

Here I am sitting by the pool on my last day of. A weeks holiday in the sun.
All the rooms are lovely and I stayed in 409 which has a side view of the sea.
Staff are very welcoming and the choice for breakfast is huge.
It's a 20 min walk to the Harbour and about 10 min to the square where all the pubs are.
Eat at the Dragon Chinese last night which was top class.
All the front desk staff always greet you with a smile and will answer all questions willingly.
Took a day trip by bus to Protaras - left out of the hotel and a five minds walk to the top
Of the hill and it's on your left.
Take bus number 101 at a cost of 1.50€ each way.
Beach is only opposite and the sea was warm and sandy
Any questions just email me

Happy Holidays

Room Tip: Ask fir a room at the back of the Hotel away from the road
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Welshman23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, November 6, 2013
Thank you for your detailed review and kind comments. We are pleased to hear that you enjoyed your stay with us and especially the food, and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bodrum City, Turkey
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 22, 2013 via mobile

We enoy our vacation at the Mermaid hotel! The Junior svit was fresh and clean. The services was fantastic. Breakfast and food was perfect! This is a hotel we can recommend! You feel that you can relax an enoy your vacation!
Good location
Family Sandell Sweden

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Liza9193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, November 6, 2013
Thank you for your review. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zug, Switzerland
1 review
4 of 5 stars Reviewed September 17, 2013

Nice hotel, friendly staff, good food! All around a pleasant experience to stay at the Napa Mermaid. Very convenient access to a beautifull beach. Only slight downside to this hotel - rooms and balconies are on the small side.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BooWho14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, November 6, 2013
Thank you for your review. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Napa Mermaid Hotel and Suites

Property: Napa Mermaid Hotel and Suites
Address: 45 Kryou Nerou, Ayia Napa 5344, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Ayia Napa
#3 Spa Hotel in Ayia Napa
#4 Family Hotel in Ayia Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Napa Mermaid Hotel and Suites 3*
Number of rooms: 150
Official Description (provided by the hotel):
One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more   less 
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid

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