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“A Short Break”

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Napa Mermaid Hotel and Suites
Ranked #4 of 103 Hotels in Ayia Napa
Certificate of Excellence
Reviewed February 15, 2013

Was a very good short break. The hotel was excellent, the srvice in dining and breakfast time excellent, the staff especially in the restaurant was perfect. The nagative is the rooms wasnt well clean is just about to do the dute.

  • Stayed: February 2013, traveled as a couple
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1  Thank Demetris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded April 30, 2013

Thank you for your review. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future. We have noted your comments regarding your room and we shall ensure this is not repeated in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,466)
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447 - 453 of 1,466 reviews

Reviewed February 10, 2013

We booked a night stay on a special offer, half board for 70 euro's. Was a bit skeptical, but on arrival was really surprised. Great service, food was good, room was nice. Odd glass window on the bathroom was a talking point, but all clean and no fuss. They also sent a cake and wine to the the room for my wife's birthday. Nice touch. Great bar downstairs, very relaxed atmosphere.
We will be back for a longer stay, thanks.
James & Anna.

  • Stayed: February 2013, traveled as a couple
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2  Thank ChefJim1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded February 11, 2013

Dear James and Anna thank you for your review and very kind comments. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back soon.

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Reviewed February 3, 2013

A weekend trip to this beautiful hotel and compared to others that i have visited in the area, this hotel outrates any of them. Our Junior room was beautifully decorated in a modern style, it felt so warm and welcoming and extremely clean with complimentary coffee/tea and fruit. The bed was as comfortable as my own, pillows of very good quality and the bedding made of egyptian cotton, so comfortable, i did not want to leave. The food was of a wide selection, so there was lots to choose from, breakfast and dinner was superb and the service in the restaurant excellent. I would highly recommend this hotel to anyone coming to Cyprus any time of the year.
I would like to mention a few names that gave us excellent service and always with a smile - Andria and Chara (reception) and George Nickolaou (restaurant)

Room Tip: Junior suite is an excellent choice for comfort, pool and sea views.
  • Stayed: February 2013, traveled as a couple
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3  Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded February 11, 2013

Thank you for your wonderful review. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2013

I would highly recommend this hotel for vacation, relaxing holidays in summer but also in winter time! Very warm atmosphere, excellent deco, very clean, awsome suites, cool bar, delicious and richly presentable food, and amazing value for money! One of the best hotels in Cyprus and the best in Ayia Napa by far! We love our stay here every single time we stay here; whether for a weekend or long vaccation! Well done to all the staff and especially management for making our stay always memorable!

  • Stayed: February 2013
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4  Thank hasapakos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded February 11, 2013

Thank you for your review and for honouring us with your repeated visits. We are pleased to hear that you enjoyed once again your stay with us and we look forward to welcoming you back in the near future.

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Reviewed January 15, 2013

Visited this hotel about 3years ago now and absolutley loved it! Its good to see that it is still getting great reviews and they havent let the quality slip. Food was lovely, loved the pool area and the general feel of the hotel, staff couldnt do enough for you. The little touches like a cold flannel and iced fruit during the day (not sure if this is still done) was a nice touch while we were there. Awesome cocktails served at the hotel bar and a nice chilled feel in the evening with Aiya Napa town centre a short walk away if you want something a bit more lively. It is definately on my list to return to this hotel and i cant wait for when i do!!!

  • Stayed: January 2013, traveled as a couple
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4  Thank nicola t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded February 11, 2013

Thank you for your wonderful review and we hope to have the pleasure of welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

I have visited twice this hotel. And both times with great pleasure.
Clean and bright room with comfy bed. Complimentary water. We had little problem with one tea spoon, but all sorted out quickly. Comfy bed. Large TV screen.
Great breakfast and probably best dinner hotel buffet I have ever experienced.
Free water facilities, at least for the winter season

  • Stayed: March 2012, traveled with friends
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1  Thank kuker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded February 11, 2013

Thank you for your review and kind comments. We are pleased to hear that you enjoyed your stay with us and especially the food, and we look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

I had a lovely time in this hotel, check in was fast, Konstantin is clearly the star member of staff here.
The room was good, a bit compact but enough room for the two of us to move around. We had partial sea view, on the 3rd floor, it was good, the lucky ones on the top floor must love it.
The bar area was great, they had some huge sofas to lounge around. Free wifi in the public areas.
The pool looked stunning but I didn't feel brave enough to try it as it was cooler than expected. I didn't really like the hot tub, it wasn't warm enough and the jets weren't powerful. The indoor pool was too cold too so I didn't use it.

Breakfast was fantastic, they had everything I could have hoped for and everything looked fresh, good quality. I can't fault it at all.

Parking was a problem, even in low season, the car park was always full in the evening.
This is a good hotel, I would stay there again very happily.

Room Tip: High floor has fabulous sea and town view.
  • Stayed: November 2012, traveled as a couple
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7  Thank avs75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this reviewResponded December 28, 2012

Thank you for your very kind review. We are delighted that you enjoyed our hotel, the food and the service, especially Kostantin, and we look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Napa Mermaid Hotel and Suites

Address: Kryou Nerou 45, Ayia Napa 5330, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Ayia Napa
#3 Romantic Hotel in Ayia Napa
#4 Spa Hotel in Ayia Napa
#4 Family Hotel in Ayia Napa
Price Range: $105 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Napa Mermaid Hotel and Suites 4*
Number of rooms: 150
Official Description (provided by the hotel):
One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more   less 
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid

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