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“Sunny Holiday”

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Olympic Lagoon Resort
Ranked #3 of 102 Hotels in Ayia Napa
Certificate of Excellence
Maldon, England, United Kingdom
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Sunny Holiday”
Reviewed July 30, 2013

Just got back from a 7 day all inclusive stay. Hotel was excellent staff were friendly and always helpful. My room in the main part of the hotel was good with a large firm bed. Bathroom could do with a bit of up dating.
Room was cleaned every day. Food in all the restaurant's was to a very high standard and always something for every one.
I would recommend this hotel to anyone it really is that good.

Room Tip: The sea view rooms can be more noisy of a night from the hotel entertainment room 104 looks out over...
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  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Stockholm, Sweden
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 30, 2013

We stayed at the Olympic Lagoon for two weeks in a standard double room with extra bed (7 year old) from 21/6-5/7-2013 in the mainbuilding.
The room (room nr 007) was not realy big and a bit to noisy (over the teensclub) but still ok and even if the aircon didn´t worked and the bathtube was not realy clean when we arrived - everything was fixed promtly when we told this to the staff.
After this was fixed we had a great holiday and enjoyed ourselves and this great hotel. The hotel staff was verry friendly. The poolarea was wonderful (both for children and adults) and it was never a problem to find a sunbed even if we were late to the pool. The lazy river was very relaxing. Our son enjoyed the teensclub to play some tv/pc-games - a big thanks to the friendly staff there! The food was very good and there was always a lot to choose. Friendly and helpfull staff in the mainrestaurang (specially the swedish ladys and Nicolas)! The japaneserestaurang which you can visit once a week was nice and intressting but the food was everage (without the sushiplate) and not that fantastic as we expected from earlier reviews. The Cyprus restaurang which you can visit twice a week had good and tasty cypriot food.
The animation in the evening was excellent and we also enjoyed to play bingo a few times. Great, funny and friendly staff in the bar. We will definitly think about to go back in the future but with a nother choise of roomtype.

Room Tip: Higher floors have less noise from the teensclub.
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  • Stayed June 2013, traveled with family
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Helpful?
Thank Kjelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, England
Level 5 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 30, 2013

Firstly there are lots of positives about this hotel. Good service, great food, choice of entertainment, stylish public areas etc. When we arrived however, we were disappointed at the quality of our room. It was a reasonable size and very clean, but to us, it seemed very basic. I would say 3 star. An upgrade to the adults only rooms salvaged the holiday for us. They are top class, and offer both a superior environment and quality service. For example there is no waiter service around the main pool but in the Fishermans adult area, you get this and more e.g cold flannels and melon slices, throughout the day. However the main negative for us over the course of the fortnight, was the other guests. Put it like this, at one point we were in only ones in the dining room who didn't have a tattoo! I believe the hotel has a long trousers for dinner policy but most male guests seemed to just throw on a t shirt and shorts for dinner. If you are seeking a hi di hi type family hotel, then this place is for you. If however you are a couple seeking a more sophisticated ambience, suggest you try Aphrodite Hills, Alion, Columbia Beach or similar.

  • Stayed June 2013, traveled with family
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Helpful?
4 Thank LaneyKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olympicpr, Guest Relations Manager at Olympic Lagoon Resort, responded to this review, August 8, 2013
Dear Guest,

Great to read that at the end we have managed to accommodate your needs. Thank you for the feedback.

The Olympic Lagoon is promoted worldwide as a family and couples Resort. Very challenging at times, yet really a successful ‘mix’. Your observation about pushchairs dominating the Resort’s public areas, are fair. During School holidays the Resort is very popular and many families choose our Resort as their Holiday destination.

The resort aims to facilitate families with children of all ages; the services and facilities offered are second to none. From the nursery to the crèche, the kiddies club and of course the contemporary- one of a kind- Teenz paradise are available to entice our young guests . Our Animation Team is consists of young professionals, fully trained, who will go out of their way to make every single child or Teenager feel special. Our couples on the other hand are treated with a ‘ glove’ . As you have mentioned earlier Fisherman’s Village and Olympic Bay guests having paid premium fees, enjoy personalized attention in their secluded and stylish territory, with cool towels to freshen up while are sunbathing, sweets and fresh fruit during the day. Beverages are pouring in by our attentive staff in order to cool off our elite couples.

Dear reviewer, thank you once again and we are looking forward to welcoming you back in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 4 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 30, 2013 via mobile

Stayed at the Olympic for 2 weeks in June 2013 and had s fantastic time. Easily one of the nicest resorts I've been to.
We arrived late at night and were provided with snacks and water and shown to our room quickly. The rooms are very clean and modern but can understand how they might b a little small if you have a child in with you as well. The mini bar is stocked with orange juice, coke, lemonade and water on arrival and it's up to you to fill it rest of your stay which is no issue at all.
The pool areas are all very well kept and sunbeds, parasols & tables are plentiful. The wee man who cleans round the pool literally never stops, he runs round all day picking up cups etc. there's a pool bar and a snack hut from which to get drinks during day and neither Are very far from either pool.
There are plenty of activities during the day and the lazy river should be a must in every hotel.
The quality of food within the hotel is very good for an all inclusive and you definitely will not go hungry!
My sister had her wedding whilst we were there and again the staff made the day perfect for her.
The evening entertainment was good however we were disappointed that the hypnotist is no longer there as he was fantastic when we visited in June 2011.
There is a little shop right at the back of the hotel and the beach and a bus stop into ayia napa no more than 5 mins walk away.
An excellent choice of hotel if you're considering it.

  • Stayed June 2013
    • Value
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Helpful?
Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herne Bay, United Kingdom
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 29, 2013

We arrived home yesterday after staying for 2 weeks at the Olympic Lagoon , and what a great 2 weeks it was . A very good hotel that was well laid out and kept clean and tidy , although the rooms in the main part of the hotel are a little small and the bathrooms could do with updating ,
The food was very good and there was a lot of choice to cater for all taste buds , but in the main restaurant the lighting was a little too dim inside and outside , and if you ate outside when it started getting dark , it was difficult to see what you were eating .
The pools are great , including the lazy river which was very relaxing . There was more than enough sunbeds around all the pools at most times of the day.
The animation team do a fantastic job and work very hard to ensure everyone has a great time while staying there and organise various activities during the day and are very talented in the shows that they do for the the evening entertainment . All the bar staff were very friendly, especially Steve ( del boy ) and Maria who was very friendly and works very hard in the evenings at the main entertainment bar .
We will definitely think about returning to this hotel in the future but maybe next time we will stay in the fishermans village or rooms with a private pool

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank phoenix1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 29, 2013

All you need to know is that this is a great hotel and I would recommend it to anyone but I will tell you a bit more about it.
This was our second stay at The Olympic Lagoon Resort in Napa which was equally as enjoyable as our first. The service was excellent, staff are very helpful. Regular buffet food is not five star quality but still very good however, both alacarte restaurants are flawless! Entertainment is great! The hotel is situated just 5-10 mins taxi ride away as is the water park. It was an easy environment to meet people in the bar at night and evening entertainment would always get the guests involved which was a laugh.
In short the hotel is flawless and I would recommend it to anyone. Dont pass up the opportunity to go!

  • Stayed November 2012
    • Value
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Helpful?
1 Thank CharlieSeakens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hampshire
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 28, 2013

We have just returned from our second visit this year to the Olympic Lagoon, and just can not recommend this place enough...it is so relaxing and lovely and am missing it already!

Food is great (loads of variety), pools are lovely and the lazy river is so relaxing & the staff are all so friendly and helpful.

Special thanks to Rhian, Sarah, Emily, Daisy and Evita at the Little Monsters kids club, our little boy had the best time, and he did the 'movie nights' this time (from 9pm - 11pm) which he loved and we got the opportunity to watch the shows.

Also thank you to Cairan, Kaci, Azza, Sam, Georgie, Annie, Alex and Jade the entertainment team who were fantastic - and it was great to get to see them all again!

And lastly a big thank you to Eli for making us feel so welcome and we will see you again next year!

Room Tip: Bungalow rooms with the plunge pools look great!
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  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjdjHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Olympic Lagoon Resort

Property: Olympic Lagoon Resort
Address: Xylofagou-Agia Napa Rd, Ayia Napa 5330, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ayia Napa
#2 Family Hotel in Ayia Napa
#2 Luxury Hotel in Ayia Napa
#3 Spa Hotel in Ayia Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Olympic Lagoon Resort 4*
Number of rooms: 301
Official Description (provided by the hotel):
One destination ... a whole new world !A perfectly cut gem with multiple facets, the Olympic Lagoon Resort shimmers in different colors, allowing you to enjoy your favorite aspect: The fun facilities for all ages, and the quiet locations like our fisherman s village designed for two. Both an exciting resort and a tranquil escape, Olympic Lagoon welcomes you to the absolute holiday,a tropical paradise with an extensive number of themed swimmimg pools for families,children and adults only.Our five restaurants included in a luxury all inclusive package which offer you an endless choice of food and beverage selection with international brands. Our Serenity Health club and spa welcoming our guests into a world of wellbeing and indulgence giving them the pleasure of a fully relaxing make over for body and mind. Our entertainment programme which include activities all day round and which are carefully designed to satisfy all age groups,our little monsters kids club and teenz club all carefully completing our vision of being the number one holiday resort in Cyprus. ... more   less 
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Also Known As:
Olympic Lagoon Hotel Ayia Napa
Olympic Lagoon Ayia Napa

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