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“Excellent relaxing holiday experience”

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Olympic Lagoon Resort
Ranked #3 of 106 Hotels in Ayia Napa
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent relaxing holiday experience”
Reviewed June 26, 2013

First of all I would like to thank Christos Pericou, General Manager and his team for his continued excellent delivery of customer care and quality in the Olympic Lagoon Resort. He certainly maintains a keen eye for detail, and appears very astute when checking that all areas are functioning at an excellent level. The cleanliness is at a high level for a busy hotel and the housekeepers are excellent. The organisation must invest well in the staff training, as all the staff are both polite and helpful at all times, despite the hot weather. I find it really difficult to understand how anyone can say that some of the reception staff are rude at times. We have always found them to be excellent,and they pay lots of attention to detail, and customers requests specifically Ele, head receptionist.

We have travelled all over the world and we have never stayed in the same hotel more than once, however this is the third time in three years that we have stayed in the Fishermans Village. It is an adult only complex within the resort. It has its own pool and the rooms are both large and delightful.The staff wait on you hand and foot, bringing drinks, snacks, fruit and cold towels on a regular basis throughout the day.

Now on to the food, well there is such variety, with a different theme every night, as well as the Japanese, Captains Deck and American Diner. The food is of a high standard and very tasty. The cocktails and all the liquid refreshments are yummy, the bar staff work very hard and are so friendly.

There is a full activity programme that is, if you have any extra energy to use with the heat. The beach is only five minutes away, with lovely sand. However thishotel has turned in to a very busy hotel with a number of weddings each day, resulting in large groups of people dominating certain areas at times .Last, but not least, the hotel has an excellent PR Manager called Ele Papapetrou who makes it her business to ensure that everyone is happy and enjoying their holiday. She appears to work from morning to night every day and nothing appears too much trouble for her to address. So all in all I would recommend this hotel to anyone, it has certainly got the 'wow' factor. It has an excellent management team who certainly know their business and client group. We will be back in the very near future!

Room Tip: Fisherman Village is excellent but is for adults only!
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank maryelilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (714)
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English first
Port Talbot, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2013

Party of 18 travelled for a wedding, what a perfect resort, spotlessly clean, selection of food fantastic and cooked to perfection, staff bend over backwards to help, very friendly,, wedding venue was stunning, had a fantastic week, cant wait to go back, (although prices have rocketed)

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank 62Deborah_L62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 25, 2013 via mobile

The hotel is perfect for a family holidays. It has great pools and perfect cuisine. Unfortunately the sea is 7-10 mins away and the city (shops, pharmacy, ...) is located 3km away. Also the animation program for the kids is bellow the average. But if you are fine with walking to the beach and you can make your own entertainment for the kids, this will be your favorite resort :)

  • Stayed June 2013
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Helpful?
1 Thank Michal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2013

We are a family of 4 and we stayed at the Olympic Lagoon from the 9-19 June. We absolutely loved our stay here. The entertainment from the Kanika Allstars was amazing, my hubby, son & daughter loved the daily pool events.
The food was excellent, plenty to choose from.
The bar staff were very friendly (big hello to Steve who works at the pool bar).
We stayed at this hotel for my brother-in-laws wedding which was amazing from start to finish.
Would love to return again one day

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TalBev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 25, 2013 via mobile

Having spent 10 days here (daughters wedding) it is impossible to criticise this hotel. Forget Agia Napa itself (unless under 25) the Olympic Lagoon has everything for everyone. The staff are wonderful and the food is very good. Everything is spotless and the sun shines every day! Fabulous! If you read this please don't book the hotel. I want it all to myself!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frenchysfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 24, 2013

Me, wife and my son went to this hotel with her family. we where at the hotel from the 05/06-29/06. in our room we had a garden and pool view which was lovely. we where directly opposite the pirate ship. the rooms aren't big but they are big enough, after all, all you do is sleep in it and sleep you shall. the beds in this place where amazing, very large and very comfortable, so much so my wife now wants to buy one. overall the resort isn't that large either but it doesn't need to be. everything that is there fits just right. the pools where very clean and never really got to busy. the kids pool was brilliant with a couple of slides and a pirate ship, which my son loved. for the kids there is also a sand play area with a few slides, a climbing frame, swings, roundabout and also lots of toys like buckets and spades. the gardens are well kept and the pool bar although small was brilliant and the people that worked on it no matter who they were they were brilliant and friendly. they served drinks and sandwiches and also salads as well. the restaurant was brilliant as well, the staff where fantastic. naming Anna-Maria who was amazing, she was so good with our son. she took him to feed the fish and he really took a shining to her. the food was also great, the theme nights where good and there was always a great variety of food on offer. the only issue i personally had was alot of the meat was very dry but my wife loved it like that, just personal preference. the entertainment (Kanika Allstars) was by far the best thing about this hotel. for the kids they had their daily mini disco by the pool then another in the evening, which my son loved Choco-latte and does not stop going on about it and singing even now. they also did all the older kids and adult pool activities from volley ball to aqua aerobics to quizzes. then in the evening adult evening entertainment was second to none, our favorite being the the disney show. the singing from these guys was brilliant and i must say Sam the head entertainer can really sing and is one of the funniest guys i have ever met. my son took a real shining to alex, annie and jade who i must say where brilliant with all the kids and not just mine. the management in this hotel where also brilliant we had a couple of issues with milk and a pair of earrings and they bent over backwards for us, with the main person being Ele, she was brilliant. Over all this was a brilliant hotel we are trying to find a way of going back asap. i would highly recommend it to everyone.

Room Tip: for the best view pick a pool/garden view as otherwise you are looking out to a empty field.
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  • Stayed June 2013, traveled with family
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    • Service
Helpful?
Thank The-Goldings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 24, 2013

Just back from Olympic Lagoon but actually stayed in the adult only complex the Olympic Bay after paying for upgrade. Beautiful views but it is the staff that make it here. Went for 30th anniversary n was given champers n Cyprus delight but r Cyprus delights were Fanos n Andreas along with Ana Maria n Shevi who kept us entertained. Hope they r always appreciated by other guests as they work so hard. Fresh melon, cocktails cold towels n cake straight to our sunbed. Really felt like VIP for 11 days. Entertainment great including all the guys in Cinnamon Bar make sure u give them à visit in this lovely air conditioned venue.Food faultless but largee wedding groups seem to take over at times. Beware n get there before the Russians take over as they have done at Nissi Beach, lovely people!!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carhanlon18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Olympic Lagoon Resort

Property: Olympic Lagoon Resort
Address: Xylofagou-Agia Napa Rd, Ayia Napa 5330 , Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ayia Napa
#2 Family Hotel in Ayia Napa
#2 Luxury Hotel in Ayia Napa
#3 Spa Hotel in Ayia Napa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Olympic Lagoon Resort 4*
Number of rooms: 301
Official Description (provided by the hotel):
One destination ... a whole new world !A perfectly cut gem with multiple facets, the Olympic Lagoon Resort shimmers in different colors, allowing you to enjoy your favorite aspect: The fun facilities for all ages, and the quiet locations like our fisherman s village designed for two. Both an exciting resort and a tranquil escape, Olympic Lagoon welcomes you to the absolute holiday,a tropical paradise with an extensive number of themed swimmimg pools for families,children and adults only.Our five restaurants included in a luxury all inclusive package which offer you an endless choice of food and beverage selection with international brands. Our Serenity Health club and spa welcoming our guests into a world of wellbeing and indulgence giving them the pleasure of a fully relaxing make over for body and mind. Our entertainment programme which include activities all day round and which are carefully designed to satisfy all age groups,our little monsters kids club and teenz club all carefully completing our vision of being the number one holiday resort in Cyprus. ... more   less 
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Also Known As:
Olympic Lagoon Hotel Ayia Napa
Olympic Lagoon Ayia Napa

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