We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, but toy of my daughter was stolen”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Olympic Lagoon Resort
Ranked #5 of 102 Hotels in Ayia Napa
Certificate of Excellence
Reviewed March 21, 2013

Nice situated hotel, but there are 300 meters to the beach. Good food and it is diversify. Stuff are kind. The only one problem we had - it was my daughter toy which was stolen from our room. It can wake anxiety up taking into account I informed reception about this episodt There was no reaction. Was it ignorances or it it commen problem?

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
16  Thank zbigi13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olympicpr, Public Relations Manager at Olympic Lagoon Resort, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for your on line feedback.

We appreciate your kind comments about the Property and our Team; what is extremely disappointing though is the fact that we have given you the wrong impression in regards to your claim ‘that your daughter’s toy was stolen from your room’. This is a severe issue and it is not tolerated by the management of the Hotel; our staff is very well aware of this regulation and they do not interfere with our guests belongings. The Toy may have been well taken by accident with the linen when the maid was replacing them with clean ones. Your kind assistance to locate the toy will be much appreciated. May we kindly request of you to contact our Guest Relations Manager, Ms Ele Papapetrou on olympicpr@kanikahotels.com and provide her with the toy’s description to assist her to investigate the matter further?

We are looking forward to hearing from you and assure you of our prompt attention at all times.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,838)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,080 - 2,086 of 2,838 reviews

Reviewed March 6, 2013 via mobile

We stayed here for one week in September 2012, it was our first holiday abroad as a family (our daughter was 18mths at the time) and also our honeymoon. Overall it's a lovely place, great sized pool so no over-crowding problems when we went, childs pool & play area which was great as the pool was lined with a non slip floor so perfect for little feet & a beautiful lazy river which was really chilled out. The only thing we would say is its really expensive!! To book both late & in advance compared to other places its very over priced, don't get me wrong it's a lovely hotel but We've travelled to Mexico & the Carribean for not much more money & for 2 weeks. The food was very nice, the buffet had all you could want and lots of choice, the 50s restaurant was very average & the pool side snacks not great. Our room on arrival was tiny & dated so we paid (a lot more) to upgrade to a family rooms which was much nicer with a private garden which my daughter loved having the space to run around. Beach relatively close but worth walking further to Nissi beach which is much nicer. Evening entertainment was not bad but we didn't stay our exceptionally late due to our little one. Overall a lovely place and if the price was more realistic we would go back however for the money, would personally travel further afield for a more luxurious holiday.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank VikandAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

We got married here in june 2012 and stayed for 2 weeks , it was a fantasic hotel, great food, entertainment and kids club was the best i have seen dont know how they have the energy all day and night .Our wedding was all i could ever wish for no stress, beautiful location, wedding planners in hotel and thomas cook rep made my day one to remember, food was brilliant on the day with waiter service until 12pm .cannot big this hotel up enough loved every minute of it and need to get saving to go back in 2014 . we went all inclusive and only spent money on papers every day the hotel provided everything for our family for the 2 weeks and no one was fed up at all .

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank slayvens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

We're a family of four (boy 6, girl 1,5) and the Olympic Lagoon was just perfect for us! Since we had brought our baby monitor, we were able to put the little one to bed at 8 pm and watch the entertainment with the older boy – then put him to bed and enjoy awesome twosomeness for a while!

The family room we stayed in was neither new nor luxurious, but had everything needed and in working order. The pool area was fantastic. Our son snorkled in the baby pool (I think he stayed under water for an hour!) while the little one was more careful splashing around close to the edge.

We also went to the almost deserted beach and although the water was a bit cool (May), we had a blast!

The buffet was very good, they never ran out of the good stuff, and the service was friendly and attentive. The Japanese restaurant was great – the sushi chefs put on a show for the kids – and the food was better than we had expected. The Cypriot restaurant was not great, however... Long wait for the food (and the wait for the kids' was even longer), no information on what we were eating, how many courses there would be. No matter, we didn't starve and the atmosphere was lovely.

The cleaning staff always seemed to run behind, and it was hard to get new towels. Somewhere else these little things might have bothered me, but the atmosphere, weather, food, entertainment and pool area just came together to make a great holiday.

We were looking to book this year again, but no suitable dates available... Too bad – maybe next year!

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

back again to olympic largoon june 2nd 2013 can not wait we got married there last june & 50 of are friends & family came to the hotel is the best in every way food lots of it pools fab entertainment beach staff . if you stay in the hotel the rooms are small but you only sleep & get ready in them if you want more space stay in the apartments you have bedroom t.v tea /coffee lounget.v & garden some have there own pool donna wiltshire portsmoth

Room Tip: rooms outside the hotel have more space
See more room tips
  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank donna w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2013

We stayed at the Olympic Lagoon for the 3rd year in a row. This hotel is fantastic and the staff are a credit to the hotel. Ele the guest relations manager is amazing and she had dinner with us as it was our third visit. A lovely personal touch I thought. The food is great, pools great, entertainment team were fantastic. I would recommend this hotel to everyone!! Well done Olympic Lagoon. Love the Oliver family x

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank TheOlivers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

Went there for 10 days with a big group of my family for my mums wedding.. The staff were brilliant, the food was lovely with lots of choice and different themed nights, the chips were beaut :P.. The 50's diner was great if u fancied a change of scenery and you got one night at the orient resturant and two nights at the greek resturant, just had to book a night and time at the computer in reception, very easy to use.. My 2yr old daughter and 3yr old nephew absolutly loved it, ice-cream and drinks till they had enough, they especially loved the pirate ship in the pool, great for the kids. pools and entertainment was very good but also didnt bother you during the day if you just want to sunbathe in the glorious sunshine :).. plenty of beds to chose from.. Also plenty of pools to chose from: lazy river, adults only pool, pirate ship pool, big pool with jaccuzzis and the entertainment, also was close to the bar.. Defo recommend the strawberry daquiry ;)..

My mums wedding was fantastic, gorgeous day, everything ran smoothly, got alot of amazing pictures, lovely scenery and the wedding venue was in the middle of the adults pool which was out of the way but u could still see the entertainment and again the food was fantastic!

Would def recommend this hotel, great for all the family and me and my partner would love to take our daughter there again :)

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kerri_Whittaker88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ayia Napa hotels
0.9 mi away
Nissi Beach Resort
Nissi Beach Resort
#9 of 102 in Ayia Napa
1,583 reviews
2.4 mi away
Napa Plaza Hotel
Napa Plaza Hotel
#3 of 102 in Ayia Napa
1,987 reviews
3.1 mi away
Alion Beach Hotel
Alion Beach Hotel
#2 of 102 in Ayia Napa
848 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Napa Mermaid Hotel and Suites
0.5 mi away
Adams Beach Hotel
Adams Beach Hotel
#25 of 102 in Ayia Napa
1,822 reviews
2.9 mi away
Grecian Bay Hotel
Grecian Bay Hotel
#18 of 102 in Ayia Napa
777 reviews
Show Prices
Show Prices
Show Prices

Been to Olympic Lagoon Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Olympic Lagoon Resort

Address: Xylofagou-Agia Napa Rd, Ayia Napa 5330, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ayia Napa
#1 Family Hotel in Ayia Napa
#4 Spa Hotel in Ayia Napa
#4 Luxury Hotel in Ayia Napa
Price Range: $242 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Olympic Lagoon Resort 4*
Number of rooms: 301
Official Description (provided by the hotel):
One destination ... a whole new world !A perfectly cut gem with multiple facets, the Olympic Lagoon Resort shimmers in different colors, allowing you to enjoy your favorite aspect: The fun facilities for all ages, and the quiet locations like our fisherman s village designed for two. Both an exciting resort and a tranquil escape, Olympic Lagoon welcomes you to the absolute holiday,a tropical paradise with an extensive number of themed swimmimg pools for families,children and adults only.Our five restaurants included in a luxury all inclusive package which offer you an endless choice of food and beverage selection with international brands. Our Serenity Health club and spa welcoming our guests into a world of wellbeing and indulgence giving them the pleasure of a fully relaxing make over for body and mind. Our entertainment programme which include activities all day round and which are carefully designed to satisfy all age groups,our little monsters kids club and teenz club all carefully completing our vision of being the number one holiday resort in Cyprus. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Booking.com, TripOnline SA, Agoda, HotelQuickly, Cancelon and getaroom.com so you can book your Olympic Lagoon Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Olympic Lagoon Hotel Ayia Napa
Olympic Lagoon Ayia Napa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing