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“Great location, lovely beach, helpful staff”
Review of Grecian Bay Hotel

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Grecian Bay Hotel
Ranked #17 of 102 Hotels in Ayia Napa
Certificate of Excellence
Moscow, Russia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, lovely beach, helpful staff”
Reviewed July 10, 2012

This was our third stay at Grecian Bay: twice before in August, this time in July. Ayia Napa is the best place for sandy beaches and clear Mediterranean and what Grecian Bay offers is an excellent hotel beach, an effective sun-bed booking system and a comfortable, friendly hotel environment. The food was very good, and, though some may recall that it was better 20 year ago, today it's also delicious, especially the gourmet dishes for dinner by GB's excellent chef. True, it can get pretty crowded at the restaurant, especially at breakfast, but what can one do: it's the height of the season. For room-booking tips I would not recommend the west wing: the rooms are the same but the laminate floor can throw some people off. Also, a simple kids' menu for lunch/dinner would be a good idea for the hotel management to consider. After all, there are quite a few kids at the hotel nowadays. In conclusion let me say that my five-year old and I thoroughly enjoyed our stay at Grecian Bay and consider coming back in the future.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kate298484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Grecian Bay Hotel, responded to this review, July 16, 2012
Thank you for taking the time to share your experience in our hotel with the Trip Advisor readers. We highly appreciate your thoughtful comments about the Grecian Bay Hotel. Our team is making every effort to meet and exceed the guests’ expectations, and it is a great pleasure to confirm that these are met. Your comments regarding the kids’ menus are also taken into consideration and we will definitely review them with our chef. We would be delighted to have the pleasure in welcoming you once again to our hotel.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 9, 2012 via mobile

We stayed here 10yrs ago, then it was a wonderful hotel, now upon returning with our two children 8 & 6, really disappointed, upon on arrival we thought we had been taken to Russia, this being no understatement. I have never experienced so many rude and abrupt people in my life, breakfast was a fight who could get their food first, and talk about pile high their plates and then leave it for it only to be chucked away, real eye opener. The waiter dropped food on the floor and dismissed the fact he did and walked past the items twice looking at it, as if it was going to fly to the bin by itself, waitresses who can't understand English and no they weren't Cypriot. We had two rooms the 1st being clean but very basic, the 2nd had a wooden laminate floor which had been sanded down and unleft which made walking on very course and sandy and looked a mess, a very 2* bathroom, with shower rail hanging down. The rooms were very disappointing, but they were cleaned every day. We booked this hotel also as it said it had a kids club, NO they never, there was a small room which they could go and colour with a very bored looking woman. There was no outside activities for kids nor was there any entertainment for kids or families.
When the children argued, we threatened we would take them to the kids club if they didn't behave.....it had the effect to make them behave, my son who only just turned 8 wanted to come back home as he was bored. Although the pool was lovely and surroundings, there's only so much playing in the water before kids get bored.
This hotel is only suitable for couples, and if you enjoy the company of Russians you will love it!!!
Ps. Food was ok, they don't really like you ordering from the children's menu as we were told by the maitre de , this would take longer as they had to cook it downstairs ?? There were no good choices for the children if they are fussy eaters, just a warning.
I would definitely not return to this hotel again, it's a shame because it did really use to be wonderful.

Stayed July 2012, traveled with family
Helpful?
4 Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Grecian Bay Hotel, responded to this review, July 16, 2012
Thank you very much for taking the time to write a review regarding your stay in our hotel. We have noted with regret your intention not to return to our hotel. Unfortunately we did not have the opportunity to hear your constructive comments during your stay in order to rectify where necessary. However, we would like to comment on your review as follows:
- Our guests are not only from Russia, and we have many guests from other countries like England, Ireland, Scotland, Germany, Switzerland, Austria etc. We understand your disappointment with the busy hours at breakfast, but this was probably between the hours 9.30 – 10.30. Breakfast is served from 7.00 – 10.30 and between 7.00 and 9.30hrs, guests can enjoy a more relaxing breakfast.
- Our Food and Beverage team makes every effort to provide service of high standards in the restaurants and we feel sorry that you did not experience the same
- All rooms have been renovated two years ago and feature all facilities required for a five-star hotel and are cleaned and checked daily from our housekeeping department. The floor in all rooms is special designed wooden parquet, not laminate.
- The kids club is an indoor area with opportunities for many activities for the children like painting, playing games, watching movies and interacting with other kids. From our experience with the kids until now, they enjoy their time in the kids club. We also have an outdoor playground where the kids can spend time and play accompanied by their parents. Children’s menus are also available in all our restaurants with a variety of options for the kids. The fact that it might take some time for the kids meals to be ready is expected as they are prepared instantly when ordered.
All your concerns have been taken into serious consideration and we do apologize for the inconveniences you experienced. We would like to assure you that at Grecian Bay Hotel, we always attempt to make each guest’s stay as memorable as possible and we do hope to have the pleasure to have you again as our guest and to have the opportunity to refute the impression you have.
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 7, 2012 via mobile

This is the best hotel in Ayia Napa. The beach of the hotel is great. The staff is very helpful.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgiospallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Grecian Bay Hotel, responded to this review, July 16, 2012
Thank you for taking the time to write your review. We greatly appreciate your encouraging feedback. We are looking forward to welcoming you back to Grecian Bay Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
redruth
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 1, 2012

We stayed at this hotel earlier this year, staff are great. Good hotel and spa, even when something was not quite right in the spa, the staff did everything to correct it. (WELL DONE).
Great location, the only fault I could find was the beds on the top floor were very hard.
Will visit again.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cornwall5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Grecian Bay Hotel, responded to this review, July 4, 2012
Thank you very much for your review regarding your stay in our hotel. Our team makes every effort to provide high quality and personal service to our guests. We are pleased to read that you enjoyed your stay and we are looking forward to welcoming you again in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayes, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 29, 2012

Once again we visited the Grecian Bay Hotel. This was our 34th consecutive year at the hotel. Over the years we have seen the hotel grow and improve. We are always amazed by the extremely friendly and warm hospitality from all staff and the very high quality of the food and the amenities. We could not ask for a better service or accommodation and that is why we keep coming back to this hotel year after year.

Room Tip: We have stayed in the main wing and in the west wing. We have had a sea facing room, a side-sea faci...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hanne1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Grecian Bay Hotel, responded to this review, June 30, 2012
Thank you very much for taking the time to write this wonderful review regarding your stay in our hotel. We greatly appreciate your encouraging feedback and we are pleased to read that you enjoy every stay with us after 34 years! We are looking forward to welcoming you back to Grecian Bay Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicosia, Cyprus
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 22, 2012

I have been spending at least a week at Grecian Bay Hotel every summer, for vacation with my family, plus I have been there in numerous times for events and meetings/conferences. My experiences, as well as those of my family and friends is that this hotel certainly lives up to its five star classification. The accommodation, facilities and amenities, are of excellent quality. The greatest asset though is the staff. Always courteous, fast to respond to your needs, and providing services of high caliber. I could mention almost everyone, by first name! I am sure that anyone visiting will have a wonderful time.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vasos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Grecian Bay Hotel, responded to this review, June 30, 2012
Thank you for taking the time to share your experience in our hotel with the Trip Advisor readers. We highly appreciate your thoughtful comments about the Grecian Bay Hotel. Our team is making every effort to meet and exceed the guests’ expectations and it is a great pleasure to confirm that these are met. We would be delighted to have the pleasure in welcoming you once again to our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 21, 2012

I have just returned from a wonderful holiday at the Grecian Bay. Travelling on my own Which is sometimes scary, but as soon as I arrived at the Grecian Bay I was made to feel at home, the staff are absolutely wonderful and so friendly , you feel like they are there to make your holiday even more special , the hotel itself is stunning ,the rooms are huge with all the comforts of home.
With a wonderful indoor swimming pool and fitness centre , and a magnificent outside swimming pool, it also has its own private beach . to me the Grecian Bay is totally amazing. With a wide range of food to choose from, cooked to such a high standard you will not want to leave, or like myself you will returning next year. I cannot think of one bad thing to say about the Grecian Bay hotel, its location is close enough to all the bars and restaurants . A perfect location for a perfect holiday. What more can I say, if you're looking for your piece of paradise look at further than the Grecian Bay hotel. I promise you will not be disappointed. This is one amazing hotel that you must try for yourself.
If you are looking for a quality hotel, with excellent views all around, and the best beach in Cyprus, look no further than the Grecian Bay.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank lloyd b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Grecian Bay Hotel, responded to this review, June 30, 2012
Thank you for taking the time to write your comments about your stay in our hotel. We highly appreciate your encouraging comments and we are pleased to read that you enjoyed your stay in Grecian Bay Hotel. We are looking forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grecian Bay Hotel

Property: Grecian Bay Hotel
Address: Kryou Nerou Street, Ayia Napa 5340, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#8 Spa Hotel in Ayia Napa
#9 On the Beach Hotel in Ayia Napa
#11 Luxury Hotel in Ayia Napa
#26 Romantic Hotel in Ayia Napa
#28 Family Hotel in Ayia Napa
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grecian Bay Hotel 5*
Number of rooms: 271
Official Description (provided by the hotel):
Attractive 5-story Hotel located on the beach just south of Ayia Napa Harbour. ... more   less 
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Also Known As:
Hotel Grecian Bay
Grecian Bay Ayia Napa

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