Me and my friend wanted a 'chilled out holiday'. This is what we asked the lady in the travel agents. She found us Ayia Napa..which we thought would be fun as we did want good night life but we were told it was a 15/20 minute walk from the strip. So we thought this would be ideal for us. We sadly were not informed that this hotel was also a night club...not only that, it was the only club open after hours and didn't quieten down until 9 in the morning...every morning. We were mortified to find this. The guy on the mic that we heard every night still haunts me in my sleep.
When we first arrived, we were taken straight to our room and already (before the club was even open) the music was extremely loud. As we walked in we found not 1, not 2, but a family of cockroaches and had a job to kill them all. We slept with the light on that night...
There was blood on our shower curtain, poo in our toilet, sick on the radiator, balcony door would not open/close properly. Our shower dripped freezing cold water so you constantly felt dirty, the smell from the drains was disgusting. Dirty kitchen wear, blood and make up on the bed sheets. Signs of break ins on the door, graffiti, and ants everywhere that crawled on you in the night.
We paid for a safe in our room, which we found had more or less been bashed in and had a broken lock. We then had to use a safe in reception, so every time we wanted to get our money out we had to do a massive detour and everyone could see how much money we had and where it was...which I found quite worrying. We still had to pay.
We found the staff at the River Reggae extremely unhelpful and quite rude, when we first complained about our room to one of the reps, another rep and receptionist were writing notes and giggling/whispering to each other behind the desk which I found very disrespectful. We tried to get moved to our different room, which the receptionist tried to charge us 60 euros each to move as it was a 'bigger room'. Although the girls next door to us had one of the largest rooms in the apartments and paid nearly £100 less than us in the first place. So we felt scammed and refused to pay this. We were eventually moved after much complaining half way through our week.
The reps were only interested in the male guests - not giving us any free entry tickets or discounts for the clubs. We weren't even told about any of the excursions. The swimming pool was disgusting, it was 24 hour so when the place turned into a night club people were having sex in it, being sick etc. We went to the beach more or less everyday to get away from it, again which we were told was 10 minutes down the road when it was more like 40.
All in all this place was really awful, we didn't let it ruin our holiday but every time we went back to the apartment it did put a downer on us. Taxi drivers would laugh at us when we told them where we wanted to go. Anyone can come in and out of the apartments and when the nightclub was going on people did exactly this and there would be knocking on our door all night..
Ayia Napa is amazing! We had a great time there but I really would not recommend this place. I have not a good word to say about it. If you consider going to Ayia Napa, stay down the bottom of the strip near the beach.
If you really are set on staying here...then watch out for the vomit every night!
- Also Known As:
- River Reggae Apartments Hotel Ayia Napa