We recently stayed in the bungalows for 2 weeks for our friends wedding. on arrival we were left on our own by the rep at 6am with keys in an envelope. nobody was there to advise or help us which was an absolute joke! this has never happened us on any holiday before.
When we managed to sort out the room situation, we were then met with the filth or the rooms and the surroundings! loads of stray cats are running around the place, including all over the tables which people eat off. Around the balconies there is a section filled with soil where i persume flowers are supposed to be, well expect nothing of the sort. As it looks and smells like a cat litter tray!!! Not very pleasant when you are trying to eat or drink on your balcony especially if you are on the ground like we were! no other chairs are provided withing the apartment so you had to eat outside. You are also surrounded by wasteland on each side and the drive way is nearly pitch black at night!
The sheets and towels were changed every 3 days or so. If this wasnt bad enough the sheets and towels were all stained and most were very worn with holes in them, and these were the supposedly clean items of laundry they were providing! when you went outside to look at the trolly of dirty sheets they were all left lying on a heap on the groud with ants and everything crawling around them! so you can only imagine when we seen this the only thing we used the towels for were keeping the bathroom floor dry when we got out of the bath!
As if this wasnt bad enough, Hannah the scottish woman that runs the place doesn't have any manners whatsoever! we were very unhappy when we arrived at the bungalows and when she arrived 2 hours later, the first words that came out of her mouth were "What's your problem?!" This type of treatment continued the whole way throughout the holiday until it got to the stage we all avoided her! The only time she was nice to you was when you were buying things from her and I can tell you that soon stopped! She is the only member of staff and is only there from 9.30am to 7.30pm! If you have a problem during the night you have to make do until she decides to return! We had a faulty bathroom light one night and she refused to let us keep an extra bulb overnight! the service was a disgrace!
The pool area and sun beds were a nice layout but again were quite dirty! The sunbeds were very comfy and to clean them all you needed was a damp cloth but of course this was all too much for the staff at Bellini. I must say the actual cleaning staff were very friendly but they werent provided with so much as bleach to clean the floors with. we had to buy our own stuff and clean the rooms out properly ourselves!
The location of the bungalows is ok. Its a 10 - 15 mins walk to the main clubs an bars if you go down the street left of the mexican. If you go down the right side your talking a good 20-25 min walk. It is handy to alot of things like supermarkets and beaches. I highly recommend to rent out the quads from the man across the road from the bungalows but remember to haggle! original asking price is 30 euros a day and we got 5 days for 70! they great way to see all the island has to offer!
Ayia Napa as a place was absolutely amazing and i will most definitely be going back, but will never again return to the Bellini Bungalows, not even if it was free. Castle Club and Monkey Business were my favourite places. Starskys is great too! Try the American Grill near McDonalds, it does the nicest steaks I have ever tasted! Also the chinese at the end of the bar strip past senior frogs is amazing!
Even though this was supposed to be a basic holiday, Bellini didn't come anywhere near that standard! I am not overly fussy all i want is a clean bed and bathroom and service with a smile. Is that too much to ask? It is at the Bellini! Go for a great holiday in Ayia Napa, you will most definitely get this aslong as you dont involve the Bellini!
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- Also Known As:
- Bellini Bungalows Hotel Ayia Napa
- Bellini Hotel Ayia Napa