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Conrad Algarve
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Reviews (1,793)
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Reviewed June 13, 2014

This is my 2nd visit to the Conrad and certainly won't be my last ..... It's 5 star luxury at its best.
The rooms are spacious and very elegantly furnished; the bathroom has a separate tub with built-in TV and walk-in shower area. The food is superb..... I can highly recommend dinner at either the Louro restaurant or Gusto - neither are cheap but exactly what you would expect at this calibre of hotel.
The service is wonderful and all the staff are polite and so accommodating.
I can highly recommend this fabulous hotel.

  • Stayed: June 2014, traveled with friends
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Thank candyfloss2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad-Algarve, Gerente geral at Conrad Algarve, responded to this reviewResponded June 17, 2014

Dear Guest,
We are truly delighted to know that you found 5 star luxury and perfection at the Conrad Algarve and the you have enjoyed a flawless experience at our Resort.
It is really great to know that you were extremely pleased with the facilities, culinary experiences and found the polite and accommodating services provided by the Hotel Team, with whom I have shared your feedback, were so wonderful.
Thank you for this amazing review of the Conrad Algarve in Tripadvisor and also for being such a fantastic ambassador for our Resort.
We really look forward to welcoming you back to our Hotel again soon.
Kindest regards.

Joachim Hartl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014

It is a very nice hotel with helpful staff. The only criticism's I have is that the hotel has a sterile atmosphere and the lack of entertainment. Gusto restaurant is excellent but a shame it wasn't open on a Monday or Tuesday, no one told us that beforehand. The room overlooking the pool was of the highest standard in cleanliness and comfort.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Conrad Hotels & Resorts
1  Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad-Algarve, Gerente geral at Conrad Algarve, responded to this reviewResponded June 15, 2014

Dear Guest,

Thank you so much for taking the time to write a review of your recent stay at the Conrad Algarve in Tripadvisor.

We are truly pleased to hear that you have enjoyed the comfort of your room as well as the helpfulness of our Team.

We thank you for your honest opinion regarding the Hotel atmosphere and would like to highlight that we do have live music in Lago Lounge on Mondays and Tuesdays, as well as in Gusto Restaurant over the weekend, also with DJ. Our Sunday brunch, which is extremely popular amongst our guests also features live entertainment and we will soon re-start our weekly Luna Jazz nights, sunset parties, Indian nights, not to mention the frequent art events.

Also please accept our apologies for not having been correctly informed about the days when Gusto by Heinz Beck Restaurant is opened.

Once again we thank you for your comments and hope to have the opportunity and pleasure of welcoming you back to the Conrad Algarve in the near future.

Kind regards.

Joachim Hartl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2014

We have just returned from a stay at this superb hotel! The hotel is immaculate, spacious rooms, we had a room overlooking the pool which is a must. All staff very friendly and genuinely wanted to help. We took our 3 year old and he loved it there, small swimming pool for him outdoors along with another 2 outdoor pools and one inside which was warmer and he loved it there. Also a great outdoor play. Hopefully going back this summer!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Conrad Hotels & Resorts
Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad-Algarve, Gerente geral at Conrad Algarve, responded to this reviewResponded June 12, 2014

Dear Guest,
Thank you so much for posting a review regarding your recent stay at the Conrad Algarve in Tripadvisor.
We are delighted to hear that you and your family have enjoyed a superb experience at the Hotel and that you particularly liked our Team Members friendly and genuine approach. Please be assured that I have shared your feedback with the Team at the Resort, who are truly grateful and look forward to your next visit this summer.
Kind regards.
Joachim Hartl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2014

We've just got back from our second stay at this wonderful hotel. Which is very contemporary in design, but also very luxurious.
Don't be put off by the location it's about 10 minutes by shuttle to the beach, but it more than makes up for not having the beach on its doorstep by the quality of its sun lounging areas and pools.
Anyway if this hotel was by the beach you would still need to get taxis to any outside restaurants (there are loads of quality restaurants around this area) and you would probably be a bit isolated.
Whereas the Conrad is over the road from a small shopping centre with several quality shops and a few nice bars, including an Irish Pub! There is a supermarket and a couple of cash machines. This offers you the chance to try something different to what's on offer at the hotel, obviously not to the same standard but still OK.
So if you want a cheaper meal or drink then you can walk to these bars in a couple of minutes.
The D Lounge is an excellent restaurant in this same centre and is well worth a visit - however, you should book.
To visit any of the other quality restaurants around you will need a taxi or the hotels transport (which is reliable and reasonably priced). The Conrad is at the top of the Quinta do Lago resort you can walk out of the hotel, go through the shopping centre to the traffic island and then walk down to the beach, it's a long walk, about 3 miles, but there are a couple of routes that either go by the fantastic villa properties or alongside the golf courses, both routes are a pleasant way to get down to the beach and burn off some of the calories from all the great food on offer.
You will arrive at a long wooden bridge that crosses the nature reserve onto the beach, you would then have to either enjoy the beach and walk back (uphill) or do what we did walk along the beach to the Conrad sun beds at Maria's - a fantastic beach restaurant - where you can get the Conrad shuttle bus back to the hotel. The walk along the beach to Maria’s will take over half an hour so allow time to get to the shuttle, which runs to a timed schedule.
Everything about the Conrad is class, the pool areas are magnificent and the lower pool area is ideally suited for young children. The hotel rooms are large and the room terraces very big and comfortable. The best rooms are obviously pool side, depending on whether you want morning or afternoon sun, I would recommend the side rooms overlooking the pool. In my opinion the right hand side of the hotel (as you enter the hotel) on the right hand side of the pool are the best because you get late afternoon sun.
The Gusto restaurant is superb, the food is excellent and although quite expensive is well worth a visit. We ate there twice, the food was excellent on both occasions, but the service on the second visit was not as good as the first. In fact, to compound the issue we were mistakenly charged for our dining bill, plus for the same evening another tables total drink and dining bill (over 800 euros! but it was for six), anyway we spotted it at checkout and the reception staff were very apologetic accepted the mistake and handled the correction professionally and quickly, but the lesson learned is you should always check you bill!
As with any hotel there are always some things that could be improved. In the Conrad’s case there isn’t much, but I think it’s 99% perfect and with a couple of alterations would be 100%.
First is the hotel bar opposite reception, it totally lacks atmosphere, there are no bar stools, so you can’t sit at the bar and the lounge chairs are all too big and spaced out - so you are too far away from your drinking partner, it has the feel of a waiting area, or airport lounge. This bar could and should be redesigned to give the hotel the bar it deserves. There actually is another bar that is attached to the Gusto restaurant which is very good, but this only opened for 5 nights out of 7 and most hotel guests seem unaware of it. The Bar at Gusto has an outside area but as it is so tied to the restaurant only seems to be used for pre-dinner drinks. So a better outside bar/drinking area would be a great addition.
And second is the breakfast which simply isn’t good enough. The service was excellent but the buffet options were poor and limited, particularly the hot food, I know you can order cooked food via your waiter, but in reality this takes way too long and is inconvenient. The breakfast buffet food options should be extended and improved (the scrambled eggs were a sloppy luke warm mess).
Neither of the above would put me off going again (which I will), but if both were improved this hotel would be perfect, whereas now its nearly perfect.
By the way the wifi was free and pretty good.
So, if you get the chance definitely go to this hotel, we certainly would have liked to have stayed longer... next time we will.

Room Tip: High floor, right hand side overlooking pool.
  • Stayed: May 2014, traveled as a couple
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1  Thank Brendan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad-Algarve, Gerente geral at Conrad Algarve, responded to this reviewResponded June 11, 2014

Dear Guest,

Thank you so much for your comprehensive review of your recent stay at the Conrad Algarve.

It is great to hear that overall you have very much enjoyed your experience, especially the contemporary luxury encountered, excellent food at Gusto by Heinz Beck Restaurant and the overall facilities.

Your feedback regarding the atmosphere in Lago lounge, Gusto Bar and breakfast food deserved my full attention and was immediately shared with both the Kitchen and Food and Beverage teams so that they can be promptly improved, especially in the case of the breakfast. I would like to inform you that Gusto Bar also operates as a stand-alone destination bar not necessarily to be linked to Gusto Restaurant. We will also operate Gusto Restaurant and the Bar 6 nights per week as of July for the summer months. For Lago Lounge we have established live entertainment nights every Monday and Tuesday do bring more atmosphere into this part of the hotel as well and are opening the first Beluga Vodka Bar on Lago Terrace as of mid June including DJ music on the terrace. Please be assured that all our guests comments are of paramount importance to the success of the Resort and that your suggestions will surely be taken into consideration.

On a different note, we are delighted to read that you will be a good ambassador for the Conrad Algarve and that you are planning to stay longer when you next visit the Resort.

The Team at the Hotel looks forward to your next visit.

Kind regards.

Joachim Hartl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

We spent a perfect 2 weeks family holiday at the Conrad Algarve and can only recommend the place! Unbelievable atmosphere at the pool (both during the day and in the evening), breakfast experience is outstanding and rooms are extremely spacious. Kids (4 and 5 years old) loved it at the pools, in the kids club and also at the beach concession of the hotel! Food at the hotel really excellent, especially at the Gusto restaurant.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
1  Thank Gunther H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad-Algarve, Gerente geral at Conrad Algarve, responded to this reviewResponded June 11, 2014

Dear Guest,
Thank you so much for your review of your recent stay at the Conrad Algarve in Tripadvisor.
We are extremely pleased to know that all your family has experienced a perfect holiday at the resort and truly enjoyed our facilities as well as the great atmosphere around the pool and excellent food, especially at Gusto.
Thank you for taking the time to post your comments and for being such a great ambassador for the Conrad Algarve.
We look forward to welcoming you back in the near future.
Kind regards.
Joachim Hartl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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