The hotel was easy to find and check in is simple with a smiling and helpful staff. The lobby is roomy and easy to navigate. What surprised me was the complete lack of offerings for my membership benefits as a top floor member.
The room (junior suite) was not prepared with an extra bed for our daughter as specified in the booking request so we had to request it form the staff. No minibar or food/candy in the room so we had to visit the lobby when the selections was very poor. On the bathtub I found a razor which I can only guess belonged to the previous guest and why hasn't it been removed before we checked in? Has the room been cleaned after the previous guest?
The beds were comfortable and that saved this stay from becoming a disappointment, but regardless I expect higher standard that this from a Scandic hotel.
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