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Traveler rating
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17
12
9
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1 - 6 of 111 reviews
Reviewed September 10, 2015

That's the first time I met such inadequate attitude from hotel manager (and staff in one person). We booked this hotel via booking.com, as soon as we arrived to the hotel, they said that they can't give us rooms because of some problems and offered us another hotel which was worse than the one we booked, far away for the same price, with breakfast in the Belvedere hotel (so we have to get about half an hour to Belvedere hotel to have breakfast), when we refused they said, that they will just cancel our booking and we have to find another hotel by ourselves, after that they switched-off wifi (for us not to find another hotel) and started to shout very rude... We've phoned booking.com they canceled our booking and promissed to punish this hotel and recommended to write a review on tripadvisor.com to warn other tourists. So we don't recommend anyone to visit this hotel!!!

Date of stay: July 2015
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Knyazeve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Date of stay: May 2019
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2019
Google Translation

Date of stay: February 2019
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2018 via mobile
Google Translation

Date of stay: September 2018
Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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