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“Can't wait until next time”
Review of Grand Hotel Binz

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Grand Hotel Binz
Ranked #2 of 47 Hotels in Ostseebad Binz
Certificate of Excellence
Odense, Denmark
Level Contributor
120 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Can't wait until next time”
Reviewed September 2, 2008

With small kids you're always curious whether a hotel is great for kids or not. At Grand Hotel Binz you get an idea already at the reception - the staff is friendly and you're guided all the way to your room. Everything looked better than good and an additional bed for the kid was already in place with additional children soap.

For other guests I'm happy to announce that parents are asked (not told) to avoid kids in the pool/relaxation area during several hours every day so everybody can enjoy the stay.

I'm not able to tell anything negative about this hotel. Location is perfect. Rooms are clean and perfect with balcony. Pool area is lovely. Breakfast is great (even with candy for the kids). Do not hesitate to stay at this hotel.

  • Liked — Everything
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hoff-dk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
    82
    37
    19
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See reviews for
32
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Bern
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 4, 2006

As a note: I must agree with the review of the 29th August 2006 with the exceptions mentioned below:

We arrived the last day the hotel was till under Kempinski management and stayed three nights. We had been notified of this in advance so we had no complaints. However having just come from the other Kempinski in Heiligendamm, a definite 5 star resort, we were in for a shock. This hotel rates about 3 stars and I have no idea how Kempinski ever agreed to manage it in the first place. I asked the staff about the new management and was told that the new manager, who owns other hotels in the area, would run it at a lesser category than it supposedly was as a Kempinski.

Overall the experience as acceptable. The hotel is several years old (see the dates when the lifts were built – always a good idea) and can use a soft renovation. Towels are rather ragged and only a few are supplied. TV selection does not include any non German channels and TV’s are small, and there is no free WiFi access despite this becoming commonplace in western Germany especially in larger hotels. The Kempinski in Heiligendamm had this. The breakfast buffet provides quite a selection of items though the bread selection is not as it should be for a German hotel, normally known for their huge variety of breads. We ate dinner there once and the food was way too salty, though the good selection of wine was quite extensive. The hotel has an underground parking lot which is useful given the dearth of public parking spaces.

Rooms were quite nicely proportioned though as others have commented, some do not have bath tubs. We had two rooms, one with and one without which is useful for someone requiring assistance for whom a bathtub would be dangerous.

Most staff were friendly though the change in management (effectively a ‘downgrade’) has left them upset which is amply apparent in their demeanour. I cannot predict how it will be with new staff.

While the hotel does have a ‘modern’ look from the outside it is a simple hotel despite the ‘grand’ name and if you are looking for a decent 3 star hotel this would be a good choice but this never was nor should it ever have been a Kempinski.

  • Liked — Location: it was almost right on the beach at the edge of the small town.
  • Disliked — A bit dated and lacking some modern facilities
  • Tips/Secrets — Avoid 'Sea Views' in building four - non existent, as well as any lower floors.
  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Reisender_Berner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
131 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 693 helpful votes
Reviewed August 28, 2006

Note that this property is now the Grand Hotel Binz and not a Kempinski.

On arrival, I must admit we were disappointed. This is a new property and everything is fresh, but BIG mistakes were made. We had a deluxe room (the biggest apart from suites) but there was NO bathtub, a shower which did not have a proper shower stall, non-marble sinks (albeit 2 sinks, which was good) and furniture that is exactly the same as you get in a new four star Hilton or Marriott. They even had terrible 15 inch (I guess) CRT TVs which seem far older than the hotel! This is NOT Ritz Carlton or Four Seasons territory.

In addition, note that rooms in building 4 do NOT have direct sea views because of a building in front of them. This does not stop the hotel selling them as seaview! The trees also block seaviews from floors 0, 1 and 2 in all four buildings. Only accept a seaview room if it starts in a 1, 2 or 3 and if the 2nd digit is a 3 or higher! (ie 133 is OK, 213 or 433 are not!)

Things looked up for us, though. We changed rooms to a proper seaview (335 from 435) on day 2. Weirdly, this room had luxury Lanvin toiletries whilst our room in the not-quite-seaview block did not! Also, we started to eat the hotel food, which is EXCELLENT. The breakfasts and evening meals are all superb. The staff, across the hotel, are also excellent.

We also got to like the spa. You will hate the pool, which is too small for proper swimming and where the hot tub is NOT hot, because it uses water from the pool. However, lounging on the sunloungers is a good way to pass the day and they are happy to bring you food and drink.

In summary, if you get a good room and once you get used to the furnishings, you should be OK here. Alternatives are the Travel Charme (also seaview) or the Meer Sind if you want a design hotel.

  • Liked — Everything is new
  • Disliked — Business hotel style furniture, rubbish TV, no bathtub
  • Tips/Secrets — See my advice about good rooms
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed October 4, 2005

I once had a nice weekend escape there ... I was there in the winter season and I booked a suite. The suite was really nice indeed: we had a large waterfront view from the terrace. Also there was a fireplace in the room. The bathroom offered a glas roof with a view in the sky. The interior is quite modern.

The service was nice and okay, but not really outstanding - and so was the food. We opted for in-room-dining in front of our fireplace for a few times, that was really nice.

If you go there, dont' expect a ritz-styled luxury hotel but a really nice charming weekend-escape. And: The hotel is a the outermost part of the beach, which means, it's quiet there!

  • Stayed December 2001
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ThomasTravelTester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed February 24, 2004

Drove out to Ruegen with high hopes based upon Kempinski's excellent reputation and the experiences I've had at four of their other hotels. I found a musty room with no bathroom, tacky interior, and (in some cases) a sullen staff (the valet, the person at reception and the bellhop). The spa also seemed like it had not been renovated in a while, and was geared more toward the domestic German, eldery set. The hotel is near a lovely beach, and the scenery in Ruegen is very pretty, but I left early. For a much nicer experience try the Kempinski Heiligendamm, in nearby Rostock.

Helpful?
3 Thank SReh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 9, 2003

I had a super week in Binz, The room was great with a water view balcony. Arrival with Strawberry's and Schokolade, super greatings got a great explanation about the details of the hotel and the room's, the arrival spent time with us to make us comfortable. All staff was very friendly and helpful, great location The spa is excellent, spent a lot of time there. after comming from a beach located in front of the hotel. The beakfast is served until 11:30 for all the people sleeping late. It is a outstanding service with outstanding food. You also get other fruit basket in the room over the week My husband and I had the best time there, I highly recommend this hotel, I will stay there any time again.

  • Stayed June 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Weltenbumler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Binz

Property: Grand Hotel Binz
Address: Strandpromenade 7, 18609 Ostseebad Binz, Rugen Island, Mecklenburg-West Pomerania, Germany
Location: Germany > Mecklenburg-West Pomerania > Rugen Island > Ostseebad Binz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Ostseebad Binz
#2 Romantic Hotel in Ostseebad Binz
#2 On the Beach Hotel in Ostseebad Binz
#2 Spa Hotel in Ostseebad Binz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Binz 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Grand Hotel Ostseebad Binz
Grand Hotel Binz Germany/Rugen Island - Ostseebad Binz

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