This hotel is in a decent location and is perfectly "adequate" as a place to sleep while skiing. The problem is that it is not what it says it is. The food is horrible and even the apples in a bowl at reception were rotten. After 4 inedible meals and bad after skiing cake we politely complained and stopped eating there - although we remained obligated to pay for the half-board. It was clear other people were dissatisfied with the food.
The room is utilitarian but it lacks every possible amenity including glasses for water, a mini bar, adequate towels (towels were so old and thin that they were useless), enough pillows for our family (we were only given 1 per person even after asking for more.) The bathroom smelled of urine from the moment we arrived. I inspected the maid's cleaning cart and there was only one bottle of spray on it and it was in an unmarked bottle.
The hotel was not child friendly in many ways. They asked a guest to take their baby out into the cold outside because she was crying (nobody cared but the proprietor), the spa does not allow children under 16 and dinner was served after 8 pm. When we asked for food earlier they acted like they were giving us the moon and only handed the kids a bowl of bad spaghetti with a tablespoon of bolognaise (no salad, etc.) Finally, every brochure for the hotel waxes poetic about a "child's room." My children went down there and thought it was a joke. All that was in the basement playrooom was an old television that had a fuzzy screen, gross beanbag chairs and there were no games. All the other hotels we visited had video games, toys, other games, cool TVs, furniture, etc.
If you are looking for an adequate room in a decent location and you do not care about anything else, this is the place for you. We are absolutely dumbfounded as to how this hotel is rated #4 on Tripadvisor......
- Official Description (provided by the hotel):
- Familiar 4 star hotel in the heart of Lech. ... more less
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- Also Known As:
- Theodul Hotel Lech