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“Excellent”
Review of Der Berghof

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Der Berghof
Ranked #1 of 51 Hotels in Lech
Certificate of Excellence
England
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent”
Reviewed January 24, 2012

We have stayed in many top rated and good hotels and our stay at the Berghof was up there as one of the best. It is difficult to explain exactly how they have got it so right. The staff are professional whilst still being open and friendly and the atmosphere of the whole place was just so very relaxed. The decor is perfect giving the place a modern look without losing the traditional Austrian feel. The food was exceptional, buffet breakfast as is the norm in most Austrian hotels but staff were always quick to offer a hot dish from the kitchen, a waffle maker sat ready and you can try making your own concoction of healthy fruit or vegetable juice. Dinner was 5 courses plus salad, all perfectly sized and a very good cheese trolley every evening. Location is great, a lift takes you to street level and a few steps and you are at the Rufikopf lift. I can think of nothing to complain about and we only left disappointed as we had to leave early due to the heavy snow fall and the road predicted to close the next morning (which it did) and we missed out on the gala dinner that was offered on Friday evening. The hotel we were sent to by Inghams in St Anton for one night (although rated the same as Berghof) was in no way comparable. Be careful with only looking at ratings, hotels may technically offer the same facilities (to get the rating) but they are not all of the same class. The Berghof exceeds its rating.

  • Stayed January 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mehimandthelab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (42)
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English first
windsor
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed January 15, 2012

My husband and I spent hours looking at different ski resorts and hotels. We were both new to skiing and so we needed somewhere that catered for beginners but also a hotel with a bit of added luxury just in case we didn't want to ski.
If you have been looking for just the right hotel then look no further. This hotel is very special indeed. The owners have managed to achieve just the right level of luxury with the feeling of being at home. Nothing is too much trouble for the staff who are very friendly and helpful. The food is outstanding and got better as the week went on. We couldn't believe the high standard. Some previous reviewers have complained about the small portion sizes. We didn't find this at all. The individual portion sizes are small but are part of a six course evening meal. Also, they will happily increase the portion size upon request. They will even serve your whole evening meal in your room if you require it. That was a real treat one evening after a long day of skiing.
The spa area is beautiful. It's clean, warm and the saunas and steam room are first class and each have a wonderful scent from lavender to citrus aromas. Big warm towels, heated relaxation beds. Fresh fruit juices, green tea and dried fruit and nuts. Molton brown products to use in the various power shower areas. Very special and all included. Perfect for those achy legs.
The location of the hotel is wonderful. It's right in the village but set slightly back from the noise. They even have a lift to take you from the hotel to street level. The hotel backs onto the nursery slopes so it's perfect for beginners.
I could go on and on about this hotel and how wonderful it is. Anyone who has put a negative comment on trip advisor is seriously picky. My husband and I travel a lot and we really couldn't find anything to moan about.
The whole team at this hotel should be incredibly proud of the hotel that they run. The attention to detail and the love that goes into this hotel is amazing.
If you have been going round in circles looking at ski holidays, stop now, book this hotel, you will have a wonderful holiday.

Room Tip: My husband upgraded our room directly with the hotel at a fraction of the cost that inghams were cha...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank squeezeWindsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan B, Inhaber at Der Berghof, responded to this review, February 4, 2012
A warm hello to England…

Thank you very much for your kind lines and much appreciated feedback.
We are delighted to read that you enjoyed your stay with us at the Berghof and that your first experience to Lech will stay a memorable one. We look much forward to welcoming you again in the future and send you meanwhile our kindest regards from Lech,
Isabelle & Stefan Burger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 12, 2012

Having never stopped at this hotel before or,indeed,this resort,we were most impressed with both Der Berghof and Lech.
I would have no hesitation in recommending either and will return.
The only criticism is that the hotel is not smoke free...but that is only the bar area and it is split into smoking and non-smoking..
As regular visitors to the French resort of Courchevel,by comparison there was a very noticeable lack of Russian skiers in Lech at the time of our visit.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank MAC F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan B, Inhaber at Der Berghof, responded to this review, February 4, 2012
Kind greetings to England…

We thank you very much for your appreciated statement on Trip advisor. We are pleased that you had an enjoyable stay with us and that Lech was up to your expectations. You are very right about the smoke in the bar/lounge area. We are aware that the actual situation is not an ideal one and we are actually working on a better solution. We would be delighted to welcome you again with us and remain with warm regards from Lech,
Isabelle & Stefan Burger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oyster Bay, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 4, 2011

We have stayed at the Berghof with family and friends for several years running and have always had wonderful experiences. I highly recommend this cool mountain resort for its comfortable accommodations, delicious food, and warm hospitality.

The decor is a cross between authentic Austrian style--carved natural wood beams, old painted armoirs--with enough modern touches--broad-shaded wrought iron chandeliers, sleek bathrooms and lighting--to make for an appealing and sophisticated setting. The lobby is comfortable with overstuffed couches and chairs, some with coffee tables and some with taller card tables. It surrounds a huge stone fireplace that warms the winter evenings--a perfect place to have a drink or after dinner coffee. They also display an impressive tea service--you can choose your own exotic blend from one of the many glass jars. Each is served with a timer and specific directions for brewing time.

The morning meal is a generous array of typical European buffet breakfast dishes: soft boiled eggs, sausages, creamy yogurts, wonderful meusli (the creamy kind with grains, yogurt, and freshly grated apples blended in--yum!), sliced cheeses and meats, fresh fruits, and all kinds of crunchy breads, delivered each morning. You can even make your own fruit and vegetable juices. There are also more American style choices each day: scrambled eggs, bacon, sausage, and french toast or potatoes, etc.

We eat lunch on the mountains, but the sun terrace is a lovely place to have an apres-ski snack. We did enjoy a tasty lunch there on the day we arrived this past year.

Dinner is a five-course meal with 2 or 3 choices for the main course. There is always an option for children or picky eaters--we had one friend who always ordered a tomato and mozzarella salad for dinner, another who chose spaghetti bolognese. The food is excellent and exciting--small portions, but logical for five courses. Besides, there is an extensive salad bar that is meal-worthy, including not only greens and dressings, but smoked fish, pickled vegetables, cheeses, and other more filling additions, the ever-present crusty breads, and an incredible cheese cart that you may choose instead of or in addition to your regular dessert. You will not go hungry at the Berghof!

The staff are friendly and helpful. You'll get to know your morning and evening servers in the dining room well, as they will get to know you. In a few days they'll likely anticipate your requests, making terrific meals even better.

The rooms in the original section of the hotel are cozy and quaint. We've stayed in large doubles and suites. It's true that all the beds are two smaller mattresses pushed together, but that's typical in the region. The bedding is fluffy and comfortable, and we've never had an issue with this. Also common in Europe is a hand held sprayer in the tub, with a partial glass door. Sometimes the water escapes the tub area, but I believe that's the answer--they're meant for baths and rinsing, not full-on American showers. Most importantly, the bathrooms, and the rooms, are spotlessly clean.

The new wing is very cool--decorated in warm modern--with rich wood floors and sleek furniture. And heated bathroom floors! We loved how the lights went on along the hallway as we approached our room.

I don't use the spa, but some of our party visited the sauna/steam room every day and were quite pleased.

The location is ideal--in the center of town just a few yards from the cable car and across the river from a base lift. An elevator will take you and your skis quickly down to street level, and back to the hotel when you're tired after a day of skiing, so you get the best of both worlds in just a short ride: the bustle of town and the quiet of the hotel.

Can't go wrong with this friendly spot!

  • Stayed February 2011, traveled with family
    • Value
    • Sleep Quality
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Helpful?
3 Thank munchandmove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 31, 2011

I never thought I'd be someone to keep returning to the same place every year but, since we found the Berghof 5 or 6 years ago, I need to keep returning for my we of relaxation and pampering. Nothing is too much trouble.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ros W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 3, 2011

There were many positives in the Berghof but unfortunately a few negatives too. The location is perfect, the spa and the sun terrace are fantastic, the food was good and the staff as a whole were friendly. However, there were quite a few minor issues which dampened our stay slightly.

The room was adequate, but the bathroom was tiny. There was a retractable glass shower curtain which did not do it's job, meaning every time we showered the bathroom was flooded and the water leaked into the bedroom, soaking the carpet. When we informed reception of this, they said "yes we know about it but there is nothing we can do". Not the response you would expect from a 4* hotel, especially as it was not full and they could have moved us to another room. Also found it odd that our double bed had twin single mattresses rather than a double mattress. We were told there were no double mattresses in the whole hotel. Really?

The staff were helpful overall, but the house-keeping staff disturbed our mid-afternoon sleep for the turn down service despite the fact that the 'Do Not Disturb' sign was displayed, which showed a complete lack of professionalism.

Another minor issue is that we asked for a wake up call which never came, meaning we were almost late for ski school.

Finally, a barman overcharged us, I'm sure honestly, but then was unapologetic and rather rude when we informed him of his mistake.

All of the above are mostly minor complaints, however, these need to be ironed out for the hotel to be considered top class and because of this we would not consider returning to the Berghhof.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank JRLandESL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sburger, Owner at Der Berghof, responded to this review, August 27, 2011
You are absolutely right! Thank you for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 21, 2011

This was our second visit to the Berghof and all i will say is that if you find something wrong with this hotel there must be something wrong with you.....i have stayed in lots of 5*hotels all over the world and never felt compelled to write a review before but it's just so fabulous that i felt it would be wrong not to.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank birdyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Der Berghof

Property: Der Berghof
Address: Dorf 161, Lech 6764, Austria
Location: Austria > Austrian Alps > Vorarlberg > Lech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Airport Transportation
Hotel Style:
#1 Family Hotel in Lech
#1 Spa Hotel in Lech
#1 Luxury Hotel in Lech
#1 Ski-In / Ski-Out Hotel in Lech
#4 Romantic Hotel in Lech
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Der Berghof 4.5*
Number of rooms: 55
Official Description (provided by the hotel):
Der Berghof in LechThe Berghof is a member of the renowned group "Chateaux et Hotels Collection" and has been, since its inception, a treasured destination for discerning guests throughout the world. A place where modern and traditional blend to a stylish ambience. Here alpine lifestyle is cultivated to the highest level.Guests enjoy the privileged location of our house: in the heart of Lech yet still enjoying quiet surroundings. An exclusive elevator brings you directly from the village into the hotel in complete comfort. Lech is a place which has, despite its international flair, not lost anything of its immense hospitality as it also is with the Berghof where many regular guests find their personal home away from home. In our stylish and serenely designed rooms, comfort and aesthetic bond in the most wonderful way. Our luxury suites surprise with their authentic and fine materials. Here, natural wood and raw stone have been worked out in an exquisite design.Enjoy specially selected culinary specialities while gazing over the fascinating mountain. Relax in our exquisite garden and inhale the crystal clear, beneficial mountain air! Refresh and revitalise your body and mind in our luxurious SPA & Beauty "der bergquell" designed to stimulate body and soul. Modern fitness equipment ensures your vitality and fresh energy - which is also available with a personal trainer if requested.In summer our garden is adjacent to the Golf Academy Lech. Enjoy this, the perfect time to explore one of the most wonderful regions in the Alps: pass authentic huts, delicious smelling alpine meadows and crystal clear mountain lakes. In the winter months the world famous downhill slopes are just in front of our door - and for beginners we have our own practice ski lift.A holiday, which will become a source of enduring inspiration, is waiting for you! ... more   less 
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Also Known As:
Berghof Hotel Lech

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