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“fantastic location”
Review of Noosa Crest

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Noosa Crest
Ranked #22 of 140 Specialty Lodging in Noosa
Certificate of Excellence
Sydney, Australia
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“fantastic location”
Reviewed August 8, 2011

We have just returned after spending five nights at noosa crest resort. We found the resort truly fantastic with the best views from our apartment and also on the roof area where you can bbq. We stayed in a standard apartment which was very clean and spacious with stunning views(apartment 8) Everything we needed was in the apartment and shops were close by for food. The resort itself was very clean and had two great pools. BBq ing our dinner at night on the rooftop was one of our best experiences, the bbq's were always clean and the view is amazing. the staff are very helpful and friendly. We most certainly will return Karen and Hughie

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hughie_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Sydney, Australia
Level 5 Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 3, 2011

We had a problem with a mattress in one of the bedrooms but as soon as we brought it to the attention of Management it was quickly sorted out. We came up from Sydney to celebrate my mother's(who lives locally) birthday, which we have been doing for many years. Having stayed over the years at most Noosa Heads accommodation, we were pleasantly surprised with Noosa Crest and after a unanimous vote will definitely come back here again.

Room Tip: We stayed in Room 8 which was excellent
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank geoffdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 4, 2011

My mum and I stayed for four nights in a standard apartment located on the lawn level.

There is a steep driveway to the apartment but it's not a hard walk and the first thing we notice when we got into the room was the amazing view over noosa, the water and the national park beyond.

I was a bit worried about the standard apartment based on other reviews but we couldn't find fault wth it. The furniture was clean and beachy (expect rattan and wicker), the rooms were great sizes and we each had a large bathroom.

The boardwalk to Hastings st goes from the hotel to the lions park below, which is opposite the back of the Sheraton. There are two steep parts to the boardwalk but the whole trip only takes 15 minutes and it's a lovely walk through the park.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brakes80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed June 2, 2011

I have come up from chilly Melbourne and stayed at Noosa Crest 4 times over the past year.
Sometimes alone for a rest, sometimes with my best friend for a girl's weekend and sometimes with my husband for a romantic break. The reception staff are fantastic and go the extra mile to accommodate me with great hospitality.
The apartments I've enjoyed are spacious, light filled and enjoy really beautiful views over the beach, mountainous hinterland and the exceptionally well cared for abundant garden of the hotel. Walking into Noosa's beach and Hastings St is a five minute stroll down the verdant riverside boardwalk. I love Noosa Crest for the value, and bigger experience of Noosa it provides... and the delightful staff who make it happen. Victoria

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Victori_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 24, 2011

We stayed in a premium, spacious one bedder with nice water views and tasteful contemporary interiors. Service was great. No complaints. We'll be back soon!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jalee15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 2, 2011

We have stayed at the Noosa Crest for 4 years now - every May Day weekend - always with a big group of 5 or more other families. During that time we have stayed in different levels of accommodation within the apartments. In 2010 we were quite happy with our apartment - which was apparantly "Premiem Standard" For 2011 we asked to stay in the exact same apartment from 2010 (which we were told was available) and we booked for the Easter/May break - which was 11 nights.
The accommodation cost us $3,200AUD (2adults/2 kids) for this time frame - which we felt was excessive, but as we thought we knew what we were getting for our money and convienience of familiarity - so we decided to go with it.

This is a vacation we needed to save for - not just a last minute decision.

We arrived after 8 hours of travel time to a room which was 3 star at best - very tired. When we queried the reason for the wrong room they told me "This is the room you requested". We looked up the archive and realised they had booked the wrong room - but the price they had quoted me was still the same - "a standard room price" $3,200AUD. There was nothing that could be done as they were fully booked for easter.
We thought we were booking the same "Premium" room as the previous year (as requested).

The first night the front loader washing machine broke and wouldn't allow me to get our clothes out. As it was easter weekend there was no way to fix until the following week. My clothes stayed locked in the machine for 3 days (swimmers included). I was told there was no other facilities available as they were fully booked. I could go to a laundry mat and do my washing and keep the receipts!!!!! Glad I paid $3,200 for that convienience!!
After Easter the rooms became vacant and I had to get a key for a vacant room each time I wanted to do any washing required.

We were very dissappointed overall and could have flown the 4 of us for a week in Fiji or Bali for a similiar cost.

For the last 6 months the town of Noosa has had a occupancy rate of 50% - bad weather has played a part in this but also exorbitant prices stop the average person from holidaying in such a beautiful part of our coast line.

Before we left, they offered me a free night - I won't be taking it. I will stay in Noosa again - but there are many more places for better value not that far from the Noosa Crest!

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JMWW72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
noosacrest, Manager at Noosa Crest, responded to this review, June 15, 2011
Dear JMWW72
As you have mentioned you have now stayed at Noosa Crest on 4 separate occasions and obviously loved the resort to keep returning year after year. We are disappointed that you are allowing one unfortunate experience to now colourise your view of the resort.

We pride ourselves on maintained high standards in cleanliness, presentation and do carry out routine checks on all appliances to ensure they are working. Occasionally we do have an appliance that fails and make every effort to have this repaired on the same day as we are notified.

We were informed on Saturday afternoon that the washing machine was not working. The houseman went to check and found the machine was half way through a washing cycle. Believing you had now managed to operate the machine he left. After been advised on Sunday morning that you were unable to open the door we immediately arranged for a tradesperson. He was able to retrieve your clothes so you were able to use the dryer but unfortunately was unable to repair the washing machine to allow you to do a 2nd load as he needed to order a part. As you would appreciate it is very difficult to arrange this when all businesses are closed due to the 5 day holiday break over Easter.

Our staff is committed to guest satisfaction and take pride in providing a high level of service to all our guests. Everything possible was done to meet your needs and we were extremely apologetic, kept you informed of the situation, suggested a Laundromat as a last option with reimbursement of costs and allowed you the use of a washing machine prior to check-ins for the next two days.

We also offered to relocate you into another apartment with an upgrade to a premium when one became available. This was declined as you wished to stay on the lawn level. When other apartments became available on this level you viewed both yet still elected to stay in the same apartment.

We look forward to the opportunity of welcoming you back to Noosa Crest and hope you will accept the complimentary night offered on your next stay in Noosa.

Kind Regards
Management Noosa Crest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 2, 2011

We chose Noosa Crest initially because we were looking for accommodation for 6 girlfriends so we needed 6 seperate beds. The 4 bedroom penthouse we stayed in (#34) exceeded our expectations. It was beautifully appointed, spacious and spotlessly clean. We espeically loved the upstairs balcony and plunge pool and spent every afternoon relaxing up there enjoying the wonderful views.

We were concerned that the walk down to Hastings St might be long and difficult but when we got there we found that it was a short, relatively easy walk down and quite manageable going back up. If you had bad knees or trouble walking I'd recommend getting a cab back up - between $5-$10 depending on where you are coming from - Hastings St or Noosa Junction. The driveway up to the rooms is quite steep which could be a consideration for those with mobility problems.

Other friends had recommended staying down on Hastings St to be close to the action but we agreed that being up high on the hill and having the gorgeous ocean and river views was so much better. And it was quiet and very private.

The staff were very helpful and took care of our luggage before check in and after checking out. We really enjoyed our stay and would recommend Noosa Crest to everyone.

  • Stayed February 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WoniOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Noosa Crest

Property: Noosa Crest
Address: 2 Noosa Dr, Noosa, Queensland 4567, Australia
Location: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #22 of 140 Specialty Lodging in Noosa
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Noosa Crest 4.5*
Number of rooms: 39
Official Description (provided by the hotel):
Noosa Crest is nestled on a secluded hilltop, amidst beautifully landscaped gardens on top of the world at Noosa Hill. The resort is perfectly positioned to ensure guests enjoy multi-million dollar views of Laguna Bay and the ocean beyond, the Noosa River and the picturesque hinterland.With direct access to Noosa River via the resort's private boardwalk, Noosa Crest is also within 5 minutes walk of Noosa's famed Hastings Street, main beach and some of the best dining and shopping experiences on the Sunshine Coast.The 4.5 star resort offers a choice of luxurious apartments and penthouses, with one, two and three bedrooms. All apartments are fully air-conditioned with large spacious entertainment areas, spacious balconies with sensational views and each apartment is fully self contained with all the facilities required for long term stays. Leisure facilities offer everything you could wish for including tennis courts, a choice of pools, spas and sauna. Please be advised that the resort offers WIFI at an additional cost. ... more   less 
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Also Known As:
Noosa Crest Hotel Noosa

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