Absolutely loved this place. The rooms are simple but very clean, and there's a really nice pool area. We stayed on the river side, which had great views down the river. The staff were really friendly. Ticks lots of boxes!More
Absolutely loved this place. The rooms are simple but very clean, and there's a really nice pool area. We stayed on the river side, which had great views down the river. The staff were really friendly. Ticks lots of boxes!MoreShow less
Thank you for choosing Hotel Laguna for your short break away and your comments are much appreciated, together with your rating of 5/5. Our team strive to make all guests as comfortable as possible on their break away and we are glad that we met all your expectations. We hope you come and visit us again soon and enjoy our newly renovated pool and bbq area.
I am not sure if this is a hotel or apartments, there is part time reception, parking is ad hoc and if you turn up out of hours you deal with a safety deposit box. now none of this is actually bad but please do not call this a hotel. the rooms are ok but there is no lift. if you where ill, frail or elderly this is not the place for you as you are lugging all your belongings up stairs. There is no explanation of services and when you do run into a staff member they are friendly but barely helpful. To be honest i found this place to be so unorganized i did not know if i was actually being serviced by a staff member or another guest sitting at a desk. The bathrooms are tiny and if you are bigger than an XL forget using the toilet to sit down. The linen and fit out is old but not offensive. would i return, not sure, was i offended no. Very confusing. Would i recommend this property no, the location is great
Thank you for your stay at Hotel Laguna Noosa and for your feedback. We offer a variety of accommodation options including studio and one bedroom apartments which can be connected for larger groups. Depending on the option chosen, room and bathroom sizes vary and our staff are always happy to discuss individual requirements. Thank you for acknowledging our location, as a 3.5 star property we strive to offer guests great value in a five star location. During May and June this year, much of our property has been closed during renovations - with heavily discounted offers available. Our upgraded pool is almost complete and six newly renovated apartments will be ready by the end of the month. We hope we can welcome you back to Hotel Laguna in the future.
We recently stayed at Hotel Laguna whilst attending the 'Noosa Food & Wine Festival' for the first time. Most of the hotels were a minimum 2-3 night stay, but the Laguna would take my booking of one night only. They are situated in the most fantastic place on Hastings Street, I couldn't believe my luck when we pulled up! Tony was very friendly and accommodating, he even gave us a free upgrade to a river room and it was great! The bed was huge and so was the plasma TV. We were offered a late check out and could leave our car in the parking area all day if we wanted. We will definitely stay again next year as we are hooked on the festival!
Thank you for staying with Hotel Laguna and for sharing your feedback. We will always try and accommodate short stays especially during events where we can. The Noosa International Food & Wine Festival is a fabulous event - glad you enjoyed and hope to welcome you back again soon.
Hotel Laguna is one of the more affordable places on Hastings Street. We stayed in apartment 100, it was very roomy and modern. We were offered a late check out which was great. Our room over looked Hastings Street, and although there was some noise in the evenings, it didn't bother us. Great location right in the heart of town.
Thankyou for taking time to post a review of our Hotel. We are pleased that you enjoyed your stay at Hotel Laguna and look forward to welcoming you again in the near future. You will be able to enjoy our new pool area that is due to be completed mid May.
Girlfriend and I were travelling the east coast and decided on Noosa as a place to base for Fraser Island and I am so glad we did. This hotel was chosen for location over everything and we stayed for a few nights and it was good find !
Having researched Noosa , the place to be is around Hastings street and this was in such a great spot at the end with parking included. Having had a long drive I was probably at first a little underwhelmed with the accommodation, we opted for river studio, it was small but strictly as advertised and just a little 'tired' looking. Door had a few bangs at the bottom, tiny piece missing , grotty old hairdryer, tired looking lamp etc BUT after a good nights sleep you get to understand what a great little find this place was for the price - yes it could still use those improvements, new door, nicer amenities in room etc, these can still be achieved relatively cheaply to the supplier. The room was actually really quite good at the price, nice bed, v clean, great view, great tv, lovely shower - so I started to find that this could turn out to be a great find. You are right in the hub , you can park the car and never use it again, beach 20 yards across the road, all the restaurants etc.
Never used the pool, but it looked nice and the wifi was explained to use that it doesn't quite reach our studio room but the hotspots in pool and foyer area were just fine. Owners seem very nice people and having parking included is a must in Hastings street.
Out of the hands of the property , there is some renovation work going on close by and on check out this was pretty noisy, if you were planning a relaxing day by the pool that day - forget it. I am not sure how long that has to go.
Really enjoyed my stay and loved the area, including our trip to Fraser, would probably opt for their bigger apartments if we went back but would have no hesitation in staying here again. I would probably have given it 4 stars if the little things were sorted.
Management are glad that you found our Hotel to be great value and in such a convenient location. We are always please that our overseas guests enjoy what we have to offer. We apologize for the hair dryer being a little tired and will have this replaced immediately. Lamp shades are always hard to maintain as they continually get knocked about and we will get housekeeping to replace them, as we too agree that these small items do make a difference. Hotel Laguna management and staff look forward to seeing you on your next stay with us.
The women at reception was rude and unhelpful, I asked for a late check and she wouldn't even consider it. The room was ok, it overlooked the roof of the restaurant. The bathroom wasn't cleaned properly. Don't count on a car park, it wasn't available and I had to park quite a distance away, the only upside is the position a quick walk to the beach. I wont be back!
We apologise if our receptionist was rude and unhelpful when you asked for a late check out. Whenever possible we are happy to offer late check outs, but during the Easter school holidays and weekends we have been fully booked and could not afford to delay incoming guests their rooms on time. Unfortunately some of our Hastings St studios do overlook the new restaurant below, but most are not impeded by the roof. Parking is always a premium at the resort and we do our best to accommodate all guests with limited spaces and ask guests to park next door if we are full. We are glad that our position on Hastings St was convenient and hope you choose to stay with again