Not a bad word to say about the hostel itself. It's in a fantastic location just 2 minutes from the beach and Hastings Street, it's clean, comfortable, well decorated, has good facilities and gives you free wine on the first night. There is a bar / restaurant which is meant to be part of the hostel but it's more for the locals. The food is a little bit pricy for a backpacker. They do a $10 pasta special every night which for some reason they don't advertise. If you ask for it they will give it to you though as long as you are a resident. There are rooms right above the bar area and it doesn't shut until midnight, so this may bother some people as it can get really loud. However for me I am a heavy sleeper so I didn't mind. The 2 things that let it down slightly for me was 1 member of staff and the fact they turn off the lights and the fans during the day. When I have paid $40 a night I at least expect the fan to be turned on when I come in sweating during the day. I know it's probably for a good cause but I don't think it's really fair or suitable to do in a hostel in a very hot place in Australia where there is no air conditioning and no swimming pool. Regarding the staff, I must stress they were all wonderful. I even got given an ice pop when I arrived because it was so hot. What bothered me was that I wanted to extend my stay to a week from 3 days and I could except for 1 night which was full. I was told to keep going back and ask which I did and kept being told it was full. I explained how much I wanted to stay and asked that they left a note for eachother to say if there were any cancellations I would get the bed. Unfortunately the morning I was due to check out another boy in my room casually wandered downstairs and enquired about staying an extra night and he was given the only bed that became available. When I questioned it I didn't get so much as a sorry! This same member of staff then shouted at me across the reception / bar area because I was 10 minutes late checking out. I had my hands full of bags and was looking for somewhere to put them down before giving her the key. Anyone would have thought I had committed a crime. There was absolutely no need to talk to me the way she did! I still went away and came back the next day to stay out the rest of the week because I liked this hostel and the other staff so much. I believe they have also recently won an award which I feel is well deserved. Highly recommended hostel, not like any other YHA.
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