The newly renovated rooms are spacious and very comfortable with balcony. The parking is handy.
BUT, luckily I revised the bill they put under the door and had time to look up the email with the confirmation of our reservation: they were charging us an extra 100 dollars per night!!!
The bill had our confirmation number on it so I questioned this situation on checking out, showed the email, and the bill was corrected. On asking how this mistake could have happened the answer was that they had changed reservation systems and "someone must have typed in the wrong figure"!!!!!!
The reservation system changes and the figures are TYPED in??????
With such a lame excuse it makes me wonder if this sort of mistake is far more frequent than one thinks.
BTW: the reservation was made via the hotel website.
- Official Description (provided by the hotel):
- Experience luxury in the heart of Noosa at Sofitel Noosa Pacific Resort. With shopping, dining and sun drenched beaches just steps away you're perfectly positioned in the heart of Hastings Street to enjoy Noosa's village charm. Take the time and indulge in a relaxing Spa treatment and our culinary delights at our signature restaurant, Noosa Beach House Peter Kuruvita. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, ACCOR, Travelocity, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Sofitel Noosa Pacific Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Noosa Hotel Noosa
- Sheraton Noosa Resort And Spa
- Noosa Sheraton