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“Customer Service to the max” 5 of 5 bubbles
Review of RACV Noosa Resort

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RACV Noosa Resort
Ranked #2 of 10 Hotels in Noosa
Certificate of Excellence
Sydney, Australia
Level Contributor
3 reviews
“Customer Service to the max”
5 of 5 bubbles Reviewed April 1, 2013

The staff really made this holiday for us. They all had smiles and bent over backwards to accommodate. Rooms were clean, pool was good. We stayed in a sanctuary room. The outside area had a nice view and you certainly didn't feel everyone was on top of you.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarcusLawford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this review, April 3, 2013
Dear MarcusLawford,

"The staff really made this holiday for us" was such a great comment you made and one the entire team at RACV Noosa Resort will read with pride. Thanks for taking the time to post your review and I am pleased you enjoyed your stay with the family.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,119 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (302)
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English first
Brisbane Qld Aust
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 28, 2013

What a great resort - rooms well maintained and really clean, restaurants and bar really good as well. Great place to unwind without the hustle and bustle of traffic. Only downfall is that u have to get in your car to drive to the closest beach - apart from that would thoroughly recommend it. Great place for young kids as well.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fraz964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this review, April 3, 2013
Dear Fraz964,

Thanks for your review and its great you had the chance to unwind at our resort. Just to add to Fraz964 point, the resort is located around 2km (25 minute walk) from the beach. For those who do not have a car (or do not want to drive), we provide a complimentary shuttle bus that takes guests to the beach and the shops regularly throughout the day.

Thanks again for the recommendation.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed March 20, 2013

When in Noosa, I wouldn't stay anywhere else. I absolutely love this place. The RACV resort is modern, clean, convenient and well maintained. I have stayed in both the one bedroom lagoon room and in the one bedroom resort room. This time it was the latter as the lagoon rooms were booked, but I can not fault either. The resort room is slightly cheaper but the amenities are the same and if you are more concerned with saving pennies, the resort room definitely wont disappoint. The room was very spacious and bright, fitted out with modern décor and and a small kitchenette kitted out with all the basic appliances you will need for a short stay.

The resort restaurants are quality eats, especially the wood fired Pizzas, though you may have to wait – well worth it. The prices are decent and the ambiance is wonderful. The resort also has a tennis court, pool (/beach) and undercover parking.

The location is ideal for those who want to stay close to liveliness of Hastings Street, but far enough away from the hustle and bustle. It is about 5 minutes drive to Hastings and Sunshine Beach.

The staff have always been very friendly and accommodating. I have never had any issues with my stays to have to encounter staff, apart from asking for late checkouts, to which they have always obliged. The layout of the RACV really does present a resort atmosphere at hotel room prices, you may not even want to leave the resort at all!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank milana_mk5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this review, March 27, 2013
Dear milana_mk5,

Thank you for providing a great overview of RACV Noosa Resort. I was really pleased you had such a nice time and very appreciative of your kind words about the facilities and staff.

I am also excited to advise that we have just ordered a new 21 seater shuttle bus to replace our current 12 seater. This will improve even further the ease in which we get our guests into Hastings Street/Main Beach (2km away). As a result, guests get to enjoy some escape from the hustle & bustle in our sanctuary surrounds but can to get Hastings Street/Main beach & the Noosa Junction shopping precinct with ease.

Thanks again and we look forward to seeing you again one day.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
5 of 5 bubbles Reviewed March 18, 2013

This resort ticks every box to have a fantastic weekend away, mini holiday or long stay accommodation. The customer service really stood out for me, with staff so well presented in their manner and addressing their guests so warmly that made the stay even more comfortable.

The facilities were fantastic and so well maintained, the grounds looked great at all times, the rooms were spacious and well appointed between each unit, didn't hear any people from the other units.

Though the location is not as central as some properties, we saw this as an advantage, as it felt like a real trip away even though only gone two hours north of Brisbane, it felt like a resort holiday.

We would definately return to this property, and having been in the industry for sometime quite confident recommending it to guests.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jayme L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this review, March 20, 2013
Dear Jayme L,

I enjoyed your review very much - please...move in anytime! The team will appreciate your kind words and I thank you for your recommendation of RACV Noosa Resort to others.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

We stayed at RACV Noosa resort in March 2012 as a couple and decided to have a family long weekend there in March 2013 as we had been so impressed. Last year we stayed in a 1 B/R apartment which we were very happy with, but this year we had 2 days before the rest of the family arrived so stayed in a studio for the 2 nights and then moved to a 3 B/R apartment. Great breakfast included with the studio. Extremely well designed 3 B/R apartment for our group of 6 adults. I had considered getting a 3 B/R apartment with the rooftop spa, but chose the one level apartment as I preferred the floor layout. Extremely comfortable beds with great linen and pillows. Lovely kitchen - I cooked dinner on the final night and we ate on the great balcony overlooking the wetlands. We all spent a lot of time around the pool and found the poolside menu very good. We also enjoyed the pizza bar for dinner one night. We will be back!

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this review, March 20, 2013
Dear jennyhouston,

Thanks for your review. It was great to read that you had the chance to experience 2 of our room types - Suites & the 3 bedroom sanctuary apartment - and enjoyed both of them. I am also pleased you enjoyed our buffet breakfast, bar menu and our latest dining option - the wood fired pizzas! It has been well documented on this forum that the Cajun Chicken Pizza is my personal favourite!

Thanks again and we hope to welcome you back soon.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 17, 2013 via mobile

Loved this resort, had a lovely atmosphere and friendly staff. Rooms were quite basic but nice and were spotlessly clean. It had a lovely pool and spa. We had full body massages and the girls were excellent, one of the best massages I have had. Will definitely stay again.

Stayed March 2013, traveled as a couple
Helpful?
Thank Ursie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this review, March 20, 2013
Dear Ursie,

Thanks for your review - if you are "really happy" then we are really happy ! Thanks for your special compliments to our superb Housekeeping team for keeping our suites and apartments spotlessly clean and to our team in our Day Spa for a great massage.

Hope to see you again.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 17, 2013

A group of 5 of us (two couples and one single) travelled from Brisbane to Noosa for a party and needed somewhere to stay for one night.
We stayed in an Auto Club 3 Bedroom Sanctuary Apartment.
Upon checkin, 2 people went into the front counter and upon their return, could not stop raving about how fantastic and friendly the lady that greeted them was.
We reached our room and it was Ah-maz-ing!
3 bedrooms all with a king size bed, two of these rooms had ensuites, 2 separate living areas (even though 2 of the bedrooms had their own wall mounted tvs), a beautiful kitchen, laundry facilities, a back deck and stairs up onto the roof top.
Whilst we didn't have an opportunity to use the facilities, there was a beautiful pool and tennis court.
All of us commented that if we had of known how beautiful this resort was, we would have come up a night earlier!!
Would come back here in a heartbeat and would not hesitate to recommend!!!!!!!!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aussie_sammy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACVNoosaResort, Manager at RACV Noosa Resort, responded to this review, March 20, 2013
Dear aussie_sammy87,

I am so pleased that you all enjoyed your night in Noosa in one of our 3 bedroom apartments. I often comment that although they are great for families - they are also perfect for singles or couples happy to share because (as you perfectly described) they are huge!

Hope you enjoyed the party you went to and get the chance to come up a little earlier next time to relax around the resort.

Regards

Darren McClenaghan
Resort Manager
RACV Noosa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about RACV Noosa Resort

Property: RACV Noosa Resort
Address: 94 Noosa Drive, Noosa, Queensland 4567, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 10 Hotels in Noosa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — RACV Noosa Resort 5*
Number of rooms: 167
Official Description (provided by the hotel):
Situated in the heart of Queensland's Sunshine Coast in the tranquil surroundings of Noosa Heads, RACV Noosa Resort offers a memorable holiday in an iconic holiday destination. The Resort is located close enough to explore Noosa's award-winning restaurants, chic cafes and bars, farmer's market and miles of pristine beach yet far enough away to enjoy the serenity of the resort's secluded location. Facilities include a heated lagoon pool with beach entry, Day Spa, flood lit tennis court, restaurant & sunset bar with wood-fired pizza oven, second heated pool with two water slides, interactive water splash park, heated toddlers' pool, playground, outdoor heated spa, Retail Shop and bike hire. All apartments and villas feature a lounge area, fully equipped kitchen, laundry facilities, cable TV, DVD player and large private bathrooms. All have a balcony or terrace with outdoor seating. Some villas offer a private plunge pool or rooftop Spa and exclusive, secure, undercover car parks. Whether it's a relaxing couple's weekend escape or a fun or a night away with friends, RACV Noosa Resort has it all. Why not experience it for yourself. ... more   less 
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