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“Excellent resort and service close to the beach and all major attractions”

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Peppers Noosa Resort and Villas
Ranked #5 of 10 Hotels in Noosa
Certificate of Excellence
GreenLeadersGold level
Reviewed December 29, 2013

Very happy with our 6 day stay at the Outrigger Noosa and would make this our preferred accommodation when visiting Noosa. The staff were always available to help at any time and made the stage very comfortable.

Definitely recommended!

  • Stayed: December 2013, traveled with family
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Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerNoosa, General Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded January 1, 2014

Merry Christmas and Happy New Year

Your recommendation is most appreciated and we are delighted you enjoyed your week long stay with us when here in Noosa.

This year’s holiday season has been a wonderful experience for us all; the hard work paying off as both staff and guests enjoying the property, lifestyle and relationship of Outrigger Little Hastings Street Resort and Spa.

With the many brilliant holiday accommodation options in and around Noosa Heads, I thank you for choosing to stay with us. We look forward to welcoming you back soon.

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2,644 - 2,650 of 3,330 reviews

Reviewed December 28, 2013

We stayed at the Outrigger in December 2013 and found the hotel to be of a very good standard overall. I would say this is a 4.5 star establishment, the staff were very helpful friendly and informative. We stayed in a one bedroom national park view room and was lucky enough to have an apartment with a spa bath in the bathroom. Not all rooms have a bath tub. The apartment was great and had a new feel to it. Plenty of cable tv chanels & non blu ray DVD player in room for when you return from the pool or beach.

People have complained about the walk up and down the hill, it was fine and only takes a couple of minutes. Balconies lack privacy from other guests on their balconies. Buffet breakfast was fantastic and a must. I am an extremely fussy eater, but it was top notch every morning. Expresso not included and although I m not a coffee drinker, it should be. Had massage at the spa, expensive, but fantastic massage. Swimming pool was good and having the bar right there serving cocktails and food was brilliant, but a bigger pool area would be good.

Under cover parking was plentiful and other guests seem to find the different entry and exits, complicated, but it isn't. Simple, you enter and leave the establishment via the viewland drive (alma way) entry 7am to 7pm and then 7pm to 7am you enter or exit from the little Hastings street exit. I am sure its about considering the local residents.

Overall we would recommend this hotel.

Room Tip: one bedroom national park view room with a spa bath in the bathroom. Not all rooms have a bath tub.
See more room tips
  • Stayed: December 2013, traveled as a couple
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Thank MarleyJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerNoosa, General Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 29, 2013

Thank you for your comments and recommendation.

I appreciate your candidness about the location from Hastings Street and our council enforced dual access; both unique, both something we go to great lengths to educate guests prior to arrival and both something we expect as points of conjecture well into the future.

Whilst both are regularly commented on within this forum, the breakfast perhaps not so much. I take the opportunity to elaborate. We are fortunate to have developed dialogue and a positive relationship with our guests. It is entirely possible for us to present a more traditional five star hotel breakfast at the $38 to $48 per person rates presented by competitors at this level. Over the three years we have operated in Noosa, it is our senior Australian Executives in board shorts, families heading off to Noosa Main Beach and couples focussed on taking advantage of the dining experiences in Hastings Street who have positioned our buffet breakfast as a daily proposition that is not cost prohibitive (at $28pp). Guests seeking more elaborate a la carte options such as omelettes and those wishing espresso coffee predominantly appreciating the charge on consumption.

Comments though this forum and our direct contact with guests will continue to see our product offering and service delivery evolve. The interaction always appreciated.

Thank you again and we look forward to welcoming you back in 2014.

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Reviewed December 27, 2013

Staff made excuses4 things not being done (room not being clean on our wedding night) u would think at a 5 star resort staff would b more helpful, especially on our wedding day overall experience poor

  • Stayed: November 2013, traveled as a couple
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3  Thank bianca d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerNoosa, General Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 29, 2013

Good morning,

I offer an invitation to contact me personally regarding your concerns. On reviewing our duty logs and referring back to all weddings held on site over the last three months, I am unable to identify you or your booking with us. As such, I prefer not to offer a response on this public forum. Certainly, apologies are extended for any shortfalls on services contracted and not delivered.

Our congratulations on your wedding day offered and wishing you both happiness on your journey together into the future.

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Reviewed December 27, 2013 via mobile

We arrived at the Outrigger Noosa for 2 nights in a "bay view Room" the view from the room is of the Forrest! No " Bay View in sight!"
On check in the staff showed us a map and then sent you on your way no on shows you where the room is or even how to use the facilities in the self contained apartment.
Once we entered the room the biggest shock of all, the ensuite has no door! Yes no door so if you are a new couple good luck with the privacy part. We are not a new couple but it's not that nice lying in bed whilst you can here and see you partner on the toilet!
Now to the pool area if you love loud kids who's parents have no control then this is the place for you, if not do as we did ......LEAVE.
We also had children screaming, babies crying through the night.
I was so disappointed with this place so glad to leave.

Stayed: December 2013, traveled as a couple
7  Thank Aussiebigdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerNoosa, General Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 29, 2013

Good morning Aussiebigdog,

It is unfortunate to read here that Outrigger Little Hastings Street Resort and Spa has fallen so short of your expectations. I am unable to determine from this forum through what channel you booked your accommodation but offer assurances we make all effort to clearly identify room category so guests can review prior the purchase decision. Indeed, all apartments are located within three buildings named: Pacific, Bayview and Sands; the property developer’s references I would imagine reflecting the location rather than the aspect. The Penthouse in Bayview may well have views out over Laguna Bay but all apartments are advertised as Resort (outlook into the centre or the resort) or National Park (outlook into the trees of the Noosa National Park).

Our resort does cater to a range of market segments and has been well recognised as a suitable destination for couples. With a booking during the Christmas school holidays and over 400 guests onsite the interaction with children poolside is inevitable. The crying of babies something our guest service managers will attend under our property by-law obligations but is obviously a matter dealt with under ethical, moral and legal interpretation. Certainly regrettable both issues have caused you such great inconvenience during your stay with us.

Whilst unable to remedy your past experience, I would welcome the opportunity to discuss with you directly apartment allocation should the opportunity present for your return to stay with us in Noosa.

Thank you for taking the time to post your thoughts and presenting the opportunity to respond.

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Reviewed December 26, 2013 via mobile

Stayed here for 3 nights around Xmas 2013 as part of our around the world trip. The only negative is that we didnt book to stay here longer! What a brilliant resort this is.

Customer service on reception, concierge and at breakfast is excellent. Special thanks to Steph on reception.

Very nice pool area, great location just up the hill off the main street in Noosa. Free on demand buggie service which is great.

Apartment was 5 star quality with huge balcony with National Park view and quality furnishings. Room service was fast and affordable.

Didnt want to leave! Hope to be able to go back there one day!

Stayed: December 2013, traveled as a couple
Thank SamenJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerNoosa, General Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 29, 2013

Merry Christmas and thank you for joining us in Noosa on your around the world trip (I had to repeat that just because it sounds so good! OK, I know envy is...well...never mind – thoughts with you throughout the reminder of your travels)

We very much look forward to welcoming you back one day. Thank you so much for the kind words.

Sincerely

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Reviewed December 25, 2013

We recently stayed here for a week in December. We had a One Bedroom Apartment which was lovely. Had room service on the first night, which was good as well. The staff were all very friendly and obliging. We had a problem with noisy neighbours on the first day/night but this was promptly taken care of, which was excellent as we were there to relax.
The walk into town is not a problem, bit of an uphill climb on the way back though - but good exercise.
The breakfast buffett was very nice, and again the staff were lovely, recommending things to do that we won't have done, but really enjoyed. We will be back.

  • Stayed: December 2013, traveled as a couple
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Thank karenko111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerNoosa, General Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 26, 2013

Good morning

Merry Christmas and wishing you and yours a Happy New Year.

Thank you fro taking the time to post your thoughts on this forum. It is an honour and pleasure to be your host. We look forward to welcoming you back in 2014.

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Reviewed December 25, 2013 via mobile

We are here right now about to check out in a few hours.

We have just stayed here 2 nights and we loved it, the room is really clean and it has a little kitchen with every you need to cook something.

We had dinner at the resort restaurant and it was amazing so good.

Stayed: December 2013, traveled as a couple
Thank Jessie23lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerNoosa, General Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 26, 2013

It is most rewarding to receive such wonderful feedback on our restaurant, many thanks.

View on Little Hastings Restaurant was always going to be a hard sell to our guests whom have such amazing choice on Hastings Street and Noosaville for dining. We have been so fortunate over the last few years to have incredible support from our staff; the consistency of our service delivery and the quality and value proposition from Chef Michael having received many accolades despite the ever increasing raising of the bar in Noosa. It is also with gracious acknowledgement to the Noosa International Food and Wine Festival for providing the exposure to us as a new product into the market. In May this year, we again host the Sunset Lookout concert dinner, with Russ Lusted, Alistair McLeod and Michael Jenkins and take part in food stalls and cooking demonstrations in the park.

Hoping your recent two nights has provided enough of a Noosa taste that we will see you returning to this wonderful part of the world.
Thanks again.

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Additional Information about Peppers Noosa Resort and Villas

Address: 33A Viewland Drive, Noosa, Queensland 4567, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Noosa
#3 Top resorts Hotel in Noosa
#3 Spa Hotel in Noosa
#3 Romantic Hotel in Noosa
#3 Family Hotel in Noosa
#5 Luxury Hotel in Noosa
Price Range: $152 - $1,609 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Noosa Resort and Villas 5*
Number of rooms: 198
Official Description (provided by the hotel):
If you’re looking for accommodation in Noosa that offers you a blend of luxury, location and lifestyle then Peppers Noosa Resort & Villas has it all here for you. With Noosa’s famous beach just 500 metres away, you’re close to everything and the views from your private patio or balcony are simply stunning. For business or pleasure, weddings or one of Noosa’s popular events - whatever your reason for visiting Noosa, choose the impeccable style that is Peppers Noosa Resort & Villas with Resort Shop and View Restaurant onsite. Please note when driving, we have two entrances dependant on time of day: From 7am to 7pm access via 33a Viewland Drive. From 7pm to 7am access via 5 Morwong Drive. ... more   less 
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Also Known As:
Outrigger Little Hastings Street Resort & Spa Noosa Hotel Noosa
Outrigger Little Hastings Street Resort And Spa Noosa

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