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Peppers Noosa Resort and Villas
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Reviews (3,678)
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2,054
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All reviewsbuggy serviceview restaurantgolf buggynational parkhastings streetbuffet breakfastone bedroom apartmentnoosa resortshort strollgames roomspa bathgreat facilitieslong weekendfamily holidaymain beachwashing machinefantastic location
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3,186 - 3,191 of 3,679 reviews
Reviewed December 27, 2012

As a family of five we recently stayed in a 2 bedroom apartment , it was very clean and still quite new which is always nice. The staff were fantastic really friendly and helpful, buffet breakfast a plus when travelling with kids who are surfing all day. We enjoyed our stay and would definately go back .

  • Stayed: December 2012, traveled with family
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1  Thank trbris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded January 1, 2013

There are many towns up and down the coast boasting credos of a holiday destination but there is only one Noosa. Enjoying a Christmas lunch with family joining us from Brisbane and Melbourne followed by an afternoon swim at Noosa Beach. It is indeed a wonderful family holiday destination.

I’m so pleased you enjoyed your family holiday here with us. We look forward to your return in 2013.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

This hotel has great proximity to Hastings Street. You can easily be part of everything going on in Hastings Street but be able to enjoy a peaceful and tranquil setting. Whenever you book rooms try and get one with a bush view. We have had rooms that overlook the road and the bush. Much prefer the bush setting. The rooms are always lovely and well equipped and the staff have always been very helpful and pleasant. We have stayed there about 4 or 5 times now but I would make the comment that you do have to be flexible with maintenance. One time our TV didn't work - normally that is not an issue - but we were wanting to watch some sporting event. It took overnight for that to be fixed. Another time the hot water stopped working in the entire block that we were in. It stopped working at about 5:00pm and we didn't get hot water until around 11:00am the next day. This time (which was just an overnight trip in the summer) the airconditiong stopped working. This stopped late afternoon and was going to be back on by midday the next day. In fairness to the resort and staff - the staff were very pleasant and tried to resolve the issue but I don't know if they have no in-house maintenance or whether their contracts do not stipulate adequate response times.

All that said - I would still stay there but just remember that if anything goes wrong, don't get cranky with the lovely staff.

Room Tip: Get the bush setting - not the road.
  • Stayed: December 2012, traveled as a couple
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Thank FamilyTraveller84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 27, 2012

Good morning and welcome back.

Your comments on our staff are most appreciated and I feel most privileged to work with so many wonderful people. That said, we certainly have both onsite maintenance staff and access to a range of contractors for the trade work. Apologies for any inconvenience caused due to any major technical issues.

Wishing you and yours all the best for the New Year and we look forward to welcoming you back in 2013

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Reviewed December 13, 2012

My partner and I stayed here for a few days recently.

Firstly the staff were fantastic, very helpful and always with a smile on their face.

The room we stayed in was nice and quiet and very dark (which I LOVED). The rooms were a nice decent size too and clean.

Buffet breakfast was included in our stay which was delicious too lots of variety to suit a lot of different tastes.

Climbing up the hill was becoming a bit of a pain towards the end (and I can see how some people wouldn't like this at all) but we got a buggy service back to our room which we thought was nice little addition to the hotel service.

Overall a nice stay!

  • Stayed: December 2012
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1  Thank Lids12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 27, 2012

Good morning and thank you for your kind words.
I hope you had a wonderful Christmas with family and friends and wish you all the best for the New Year. We look forward to welcoming you back in 2013.

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Reviewed December 11, 2012

The whole experience from driving in the front gates you started to unwind straight away. Stunning scenery and the hustle and bustle flows right out of you as you drive to a very easily located reception. Only to be instantly greated so pleasantly by a staff member who guides you to the counter where you are again welcomed and your names are used straight away. I have to say how comfortable we felt and it set the tone for the whole day. Extremely easy direction to the room and parking. The room was very striking and modern and could tell that it had used quality materials in its design. As we were only there for one night and it was a work xmas party we did not have the luxury of enjoying the resorts facilities although after the experience have made the comittment to ourselves that we will return shortly and back with our children. The service was so refreshing and is the main reason we will return and will also refer everyone to the Outrigger. Thank you guys for giving us something to look forward to.

  • Stayed: December 2012, traveled as a couple
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Thank RylieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 12, 2012

Good morning,

Thank you and your comments most appreciated. On behalf of all of us here at Outrigger Little Hastings Street Resort and Spa, Merry Christmas and Happy New Year. We’ll see you back in 2013 with your family.

Look forward to welcoming you back in then.

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Reviewed December 11, 2012

By far the worst accommodation we experienced in Australia.
Location is challenging up a steep hill with a very limited buggy service. Rooms are well appointed but very dark and generally the resort lacks atmosphere.
Staff were welcoming although as the hotel was less than 30% full their policy on early or late check ins / out is disappointing.
Pools are very small and limited and if the resort was busy would indeed be very busy!!!

  • Stayed: December 2012, traveled as a couple
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Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaretakerManager, Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded December 12, 2012

Not sure how to respond I have had a look at your other hotel reviews from your visit to Australia given your condemning comments about our resort. The Harbour Rocks Hotel rated highly despite the room directly over the cafes and restaurants and the unbearable noise. And the Mandalay Apartments where the facility has no lift which for those staying on second floor if infirm is a challenge.
As such I will presume our rating is predominantly reflecting of the location, something I am unfortunately unable to attend to and one we go to great efforts to clearly reference across all supply channels.

So rather than addressing the detail, I offer appreciation for your comments on our staff. I trust you enjoyed your overall visit to Australia and had a safe trip home. Hope you have a wonderful holiday season and the weather is good to you back in the UK. If not with us, I do hope you trip through Noosa has encouraged you to return in the future.

All the best.

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