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“Top class value” 4 of 5 bubbles
Review of BEST WESTERN Pemberton Hotel

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BEST WESTERN Pemberton Hotel
Ranked #3 of 6 Hotels in Pemberton
Auckland Region, New Zealand
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Top class value”
4 of 5 bubbles Reviewed April 22, 2012

In the heart of Pemberton, modern rooms with everything you would expect and more. Excellent restaurant and room service available too. Friendly check in and smiling staff everywhere. Cheap Wi-Fi and digital TV.
We will be back next time we are in the region.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kiwihikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlieMazz, Manager at BEST WESTERN Pemberton Hotel, responded to this review, May 2, 2012
We have to agree that our hotel is good value for money, and we are happy you enjoyed your stay with us. We are now in the process of upgrading our WI-FI, so on your next visit it will be even faster.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

217 reviews from our community

Traveler rating
    35
    103
    58
    16
    5
See reviews for
31
116
10
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Any
English first
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed April 16, 2012

After our lunchtime debacle at the Lavender & Berry Farm on the previous day, our experience at the Pemberton Hotel was a very pleasant surprise. The menu had all the staple pub foods - like a hamburger for $9 and a steakburger for $11 - which we ordered with chips. The kids ordered squid rings & fish & chips. The food tasted great and was served within about 15 minutes of ordering. The staff were friendly & we had the choice of sitting outside, in the cafe area or in the lounge bar. We chose the lounge bar & watched the football on the big screen. Great ambience - a place where you could settle in with a few pints on a cold day.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mallyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlieMazz, Manager at BEST WESTERN Pemberton Hotel, responded to this review, May 2, 2012
Thanks for the review. We're glad you found the food to be good value. We have now added Foxtel Sports to the Hotel TV's which allows us to broadcast all AFL matches live, so there's no reason to miss the big game while enjoying your holiday in Pemberton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 of 5 bubbles Reviewed April 8, 2012

Took an hour to be served and then wrong food, the locals seemed to get fed before others, table in front waited 15 mins, don't get it, pretty disappointed.

  • Stayed April 2012
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Abbie087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlieMazz, Manager at BEST WESTERN Pemberton Hotel, responded to this review, May 2, 2012
We are sorry to here you were not happy with your experience. You don't mention whether it was lunch or dinner, or what date so it is difficult for us to give you more than a general answer. Presuming your comment relates to the Easter weekend then the following may be of interest to you.
For Saturday lunch the kitchen catered for 252 guests and for Saturday dinner 249 guests.
For Sunday lunch the kitchen catered for 235 guests and for Sunday dinner 270 guests.
As you can imagine it is difficult to prepare and cook that many meals without some guests having to wait longer than they would like.
The meals are prepared in order and we do not give preference to "locals". We apologise for the less than satisfactory service on this occasion and hope you will come back to try us again next time you are in Pemberton.
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Travelers are raving about these Pemberton hotels

Sydney, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 19, 2012

Pleasantly surprised by the room. The room had a lovely rustic look to it, with rammed earth walls, and the bathroom looks recently renovated. There was airconditioning which was great as it was a hot day in January when we arrived. We ate dinner in the Hotel, and although there was a bit of a wait for the meals (the lady behind the bar warned me when I ordered), the meals were hearty and of generous portions. Room was quiet and we had a good night's sleep. There is no lift (that I could see) so if you have heavy suitcases or cannot climb stairs, ask for a room on the ground floor.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank runawaymind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stroud, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 26, 2012

We had reached Pemberton after driving all day from Margaret River and had not booked ahead. the Pemberton Hotel was able to fit us in and we were given a ground floor room fairly close to the bar restaurant. The room was tidy, clean and even had Fox Sports so we could watch the cricket. The food in the hotel was reasonable, pleasant and we were well looked after.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 18, 2012

Great comfortable rooms made in using the compressed earth technique. No handicapped access and parking is tight, but I enjoy mt stay here every time.

  • Stayed January 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 15, 2012

Are you staying in Pemberton and not sure where to go for dinner?

The Pemberton Hotel on the main street has something for everyone. Huge range of meals – steaks, seafood, pizzas, salads, vegetarian options…

We were there with some friends in mid January 2012 and all of our meals were sooooo yummy. The pizza I ordered was enormous – enough for 2 big hungry men!

If you order a main meal you also get to use the small but nice salad bar.

Great customer service at the hotel, you will not regret your choice.

G&M

  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GMNMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pemberton Hotel

Property: BEST WESTERN Pemberton Hotel
Address: 66 Brockman Street, Pemberton, Western Australia 6260, Australia
Location: Australia > Western Australia > Pemberton
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Pemberton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Pemberton Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Best Western Pemberton Hotel is an Australian Character Country Hotel with 30 modern motel units and restaurant attached. Local building timbers jarrah and karri and rammed earth construction have been used extensively to blend in with the local environment giving the units a very uniquely Australian ambiance. ... more   less 
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Also Known As:
Best Western Pemberton
Pemberton Best Western

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