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“A perfect slice of heaven in Pemberton”

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Rainbow Trail Chalets
Certificate of Excellence
Perth
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A perfect slice of heaven in Pemberton”
Reviewed September 19, 2012

We spent 4 nights at the Rainbow Trail Chalets, we were in Chalet #3. The chalets are VERY comfortable, clean and relaxing, the perfect romantic getaway. Beautifully appointed, with all the amenities you could need. And just a stroll along the Rainbow Trail away from town. Very comfortable bed too, just like sleeping on a cloud. The views are amazing the bird and animal life incredible. Would most definitely go back, and can highly recommend to anyone just wanting to get away from the hustle and bustle of life, this place will relax and rejuvenate any stress monkey.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank lemonpopsicle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbowtrailchalets, Owner at Rainbow Trail Chalets, responded to this review, September 21, 2012
Thanks for your amazing comments, Steve and I love to hear when guests have had a good time and that they enjoyed some of what Pemberton has to offer. Hope to see you again sometime in the future.
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92 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Brisbane, Australia
Level 6 Contributor
288 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed August 29, 2012

The surrounding country is gorgeous and the Rainbow Trail Chalets make the most of it. Our chalet (#1) overlooked rolling farmland and the Kari trees in the forest. It was a full moon while we stayed and it was glorious to sit in the spa with the moonlight shining in the window. Then the fog rolled in and it was delightful to stand on the balcony in the cold night air in the fog. All the while we had the gas heater keeping the chalet warm for us.

The chalet is spacious, with separate bathroom, bedroom and living areas so I will be able to get up at the crack of dawn like usual while my partner sleeps in. The kitchen has a stove, microwave and full sized fridge while there's a BBQ on the balcony. The living room is beautifully appointed, with plenty of comfortable seating and even a nice warm throw.

The bed is super comfortable and the bedroom invitingly romantic.

Did I mention that the hosts are friendly? They are fantastic. I was greeted as though I was an old friend coming to stay, rather than simply a paying guest. But we still had our privacy once settled in.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbowtrailchalets, Owner at Rainbow Trail Chalets, responded to this review, September 3, 2012
HI Andrew

Thanks for your really great review, you made our day when we read it. Steve and I get a real buzz when we know that our guests had a positive experience down here with us, it kind of lets us know that we are hopefully heading on the right track (we are still beginners in the grand scheme of tourism).
Thanks again and hope to see you again sometime in the future.

Katrina
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Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2012

We had 10 nights in chalet 4. Katrina and Steve welcomed us and made us feel at home from day one.
Loved the chalet and spa bath and the balcony attracted lots of birds.
We were very comfortable and warm and it was very private with a beautiful vista.
Thank you and hope to return

  • Stayed August 2012
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Helpful?
1 Thank mariebis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbowtrailchalets, Owner at Rainbow Trail Chalets, responded to this review, September 3, 2012
Hi Marie

It was great having you both stay here with us for so long and I really appreciate your awesome feedback. I have also taken on board the fact that needs for our longer staying guests are a little different to a shorter stay guests and (as per your request when you stayed here with us), I have been boosting ebay shares up and ordering extra microwave cook ware for each of our chalets and a few other odds and ends.
Thanks again for your feedback, have a great day,
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Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2012

My wife and I stayed in chalet 1 for 4 nights for our babymoon. We wished we could have stayed longer! Beautifully appointed, all the amenities you would want and a great location - near town but out on the deck you feel like you are miles from anywhere. The chalets are spacious, the bathroom puts the one at home to shame and the gas fire is perfect for those cold nights with a good glass of wine. Absolutely loved it, came back relaxed, refreshed and would definitely be our first choice for the next weekend away.

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbowtrailchalets, Owner at Rainbow Trail Chalets, responded to this review, August 6, 2012
I haven't heard of a babymoon before, that one's new to me (but any excuse to take a holiday is a good excuse I think). Thanks for the great things you said, we really hope to see you again in the future sometime.
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Perth Australia
Level 4 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 21, 2012

I chose a two day getaway at Rainbow Trail Chalets as a surprise for my partner's birthday and he was suitably impressed - as was I. Beautifully appointed chalet with gorgeous bush views. We were in Chalet No. 2 which had the dam and paddocks nearby so lots of pleasure watching the animals. It was also quite stunning for view of the sunsets and sunrises! Everything we needed was provided. We cooked for ourselves a couple of times and found the kitchen well equipped. Heating was fabulous, a godsend for some very cold nights and mornings. The chalet was very spacious, warm and comfy which made it hard to leave. It was very tempting to just stay in and relax rather than get out and explore the local area! The other 3 chalets were all booked but we didn't really hear the other gueses, which was impressive. All in all, we loved the whole experience and we'll be going back for sure.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
1 Thank TripleMOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbowtrailchalets, Owner at Rainbow Trail Chalets, responded to this review, July 26, 2012
Thanks for your fantastic review and uploading the great photos, hope to see you again sometime in the future.
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Australia
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 8, 2012

My wife and I chose the Chalets based upon the amazing reviews it received on Trip Advisor. For the most part we were pleased with our stay but could not give it 5 stars due to a couple of shortcomings.

Pros: Great location. The chalets are situated on a small farm land with peaceful surroundings. They are well designed and offer most mod cons. The owners were friendly and helpful. The views over farmland were relaxing and the accommodation was comfortable.

Cons: We booked these chalets based upon so many 5 star reviews. However, there are some shortcomings which affected us:
1. Toiletries. We stayed for three nights and received only one tiny piece of soap for the entire duration. We had to drive into town to purchase additional toiletries because that supplied was
inadequate.

2. No Dishwasher. The Chalets are clean upon arrival but guests must clean themselves for the duration of their stay. This is normal for this type of accommodation in the region but there was no dishwasher. While this impediment can be overcome by hand washing everything, it is not 5 star luxury when you don't have the basic amenities that you do at home.

3. Heating. One of the major attractions for us was it had a gas log fire. It was a particularly cold spell when we stayed there and used the fire constantly. However, it was modified to only operate on the lowest setting, apparently to save gas. This meant that each night we had to use the air conditioning to warm the chalet, but on milder nights, this might not be necessary.

Overall, we enjoyed our stay there and would recommend the property to others.

  • Stayed June 2012, traveled as a couple
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Helpful?
2 Thank wyldone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Rainbow Trail Chalets, responded to this review, July 10, 2012
Thankyou for taking the time to place a review on Trip Advisor for Rainbow Trail Chalets, all feedback is valuable and we try to act on everything where practical and possible. Steve and I aim to provide the highest standard possible and have an excellent cleaning staff who work hard to maintain the standards we set. I know that in order to make a 5 star rating there is certain facilities you need and that is why we have never rated Rainbow Trail Chalets as five star. The four and a half rating given by trip advisor is purely based on guest reviews, I would really like to know where you have seen the five star rating so I can ammend it, our rates certainly don't reflect five star pricing. I have put a fairly thorough list on our website as to what our chalets contain but might have to make it clearer that it doesn't contain a dishwasher. We are on rain water and not scheme water and our chalet's spa's already tax our water tanks quite heavily, a dishwasher is a luxury that no accommodation provider outside of the town can afford due to water availability. We provide condiments to get guests started such as tea, coffee, sugar, shampoo, conditiner, body wash and hand soap but as we are chalets and not a hotel we do not service our chalets daily while someone is staying in them, that is normal for any chalet accommodation throughout the state. We respect guests privacy and try not to go down to our chalets at all while people are staying (unless there is a problem of course) as we don't want them to feel we are checking on them and invade their privacy. I am glad that you got good use out of the gas log fire and the reverse cycle air-conditioner, I hope that you used your electric blanket as well, we are smack in the middle of winter and yes we have definitely had some cold spells down here lately. Thanks again for your response and for staying with us during your stay in Pemberton.
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perth
Level 5 Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 21, 2012

My husband and I stayed at Rainbow Trail Chalets over Easter. The Chalets are absolutely beautiful,spotlessly clean and very very comfortable. From the timber floors, comfy bed to the decadent corner spa, the chalets are a wonderful place to stay for a relaxing romantic retreat. The kitchen is fully equipped and modern, there isn't a full stove only a cooktop and convection /microwave oven but that was adequate. There is also a barbie on the wooden deck which overlooks the forest. We spent the days bush walking all the wonderful tracks around Pemberton and before dinner would walk on the Rainbow trail which is accessed from the property before heading back for a spa and a wine or two ! Bliss. Steve was very helpful we had a slight problem with the TV which he fixed, (he even came from a BBQ to do so, !!) We only met Katrina on the way home. All in all a wonderful trip.
One little tip it was very hot over Easter, there is an air conditioner but make sure you close the blinds before leaving for the day to keep the sun out as the chalet can get quite hot.
Thank you Steve and Katrina we have already recommended you and will continue to do so.

Room Tip: We stayed in chalet number 4
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  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
1 Thank sueom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbowtrailchalets, Owner at Rainbow Trail Chalets, responded to this review, May 22, 2012
Hi Sue

Thanks for the great review on our chalets, you made our day. Really happy that you were able to balance out the effect of the wine on the balcony with lots of bushwalking, that means you go home guilt free. Hope to see you both again in the future sometime. PS: If you like bushwalking, October is also a great time to come because all the wildflowers are out and everything is still green.

Katrina
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Additional Information about Rainbow Trail Chalets

Property: Rainbow Trail Chalets
Address: Lot 7724 Pump Hill Road, Pemberton, Western Australia 6260, Australia
Location: Australia > Western Australia > Pemberton
Amenities:
Free Parking Kitchenette Spa
Hotel Style:
Ranked #3 of 27 Specialty Lodging in Pemberton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rainbow Trail Chalets 4*
Number of rooms: 4
Official Description (provided by the hotel):
Rainbow Trail Chalets have four luxury spa chalets located adjacent to magnificent Karri forest with stunning views that overlook the Lefroy Brook Valley. Each chalet has a single bedroom with king size bedroom suite, fully self contained kitchen, electric blanket, gas logged fire, reverse cycle air-conditioning, Nespresso Coffee machine, dishwasher, TV/DVD, twin spa, elegant decor and private balcony with gas BBQ. Situated only 2km from town, Rainbow Trail Chalets is central to all of Pemberton's favourite destinations. Take a beautiful walk through the Karri forest along the Bibbulmun Track's Rainbow Trail without having to drive anywhere and finish off your day in your spa with a glass of local red wine. ... more   less 
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