We stayed with a large group of friends over the Australia Day weekend 2012 and booked out a number of the villas on the beach for a yearly get together. The villas are lovely and well appointed. Our issue was with the other clientele and the bogans on the beach. We arrived late afternoon on Australia Day for a 2 day stay. The presence of a number of police cars warned us that something was awry. Sadly the local bogans had run amok on the beach after a long day of sunshine and liquid refreshment. Unfortunately this also spilled over into the complex as they had pulled pickets off the pool fence and had taken over the pool area. It was a little hard to tell the beach bogans from those staying at the complex as it seemed that everyone else staying at the place were also badly behaved and over refreshed and the bodies were wall to wall both in and out of the pool. The parties went on late into the night and the "strictly 2 persons only" villa below ours had at least 20 people staying there. A couple of blokes staggering by with blood pouring from wounds after a fight later in the evening were interesting to explain to the kids. At least the villas was quite sound proof after we locked up and turned up the Aircon. The following morning we emerged to a car park covered in smashed glass and a swimming pool where the bottom couldn't be seen due to the murky water. The staff were cleaning the villa downstairs and I stuck my head in to say that I didn't envy their job. One of the ladies invited me in to see the carnage. They had swept all the broken glass and empties, at least 1/2 a carton of left over stubbies and a dead esky into a pile in the middle of the room which came to mid thigh height. It was disgusting.
We stayed a second night which was very pleasant as the beach bogans stayed home (hungover maybe?) and the other clientele had left.
I sent a feedback form to the hotel and never heard a word from them. My issue was that they should have policed who was staying far better, strictly enforced the limits on room numbers and put security in place to prevent the problems from the beach and those within. It was very unpleasant there on Australia Day and a terrible place for kids with all the nonsense that was going on. It was also very expensive and I would expect a better experience for the price.
- Official Description (provided by the hotel):
- The 4.5 star Seashells Mandurah is set in a truly unique location. The property is situated on the beach at Comet Bay, adjacent to the award-winning Mandurah Ocean Marina. Most apartments feature spectacular views over the Indian Ocean or Peel Estuary.A combination of 1 and 2 bedroom luxury apartments and beach villas make Seashells Mandurah a perfect getaway for singles, couples and families.A stunning feature of the Resort, is the heated pool and spa which overlooks the Indian Ocean. Guests can spend their days relaxing on a poolside sun lounge enjoying the beautiful Western Australian sunshine.Business travellers are also catered for, with meeting and conference facilities available for up to 60 delegates and broadband internet connections in every apartment.Just 45 minutes from Perth, Seashells Mandurah is far enough for a retreat away from the city, without having to travel hours to achieve this sense of escape and relaxation.Seashells Mandurah is the winner of the 2006 Western Australian Tourism Awards, in the category of “New Tourism Development”. ... more less
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- Also Known As:
- Seashells Mandurah Hotel Mandurah
- Seashells Hotel Mandurah