We stayed at the Quality Suites Crest Mandurah during the Easter period. The apartments are kept well, clean and tidy. The location and view over the Dolphin Quay was fantastic. It is a great place for families with young kids who can play and swim in the protected beach area.
The stay would have been perfect however the apartments advertised that they had WIFI access, this was not the case.
As I had to work over the Easter break it was imperative that I had access to WIFI. After being advised by reception to connect to "Tomizone", wasting a couple of hours trying to connect and over $30.00 in network fees, I was then advised that the WIFI access would not be available until after the long weekend. It was a waste of $30.00 which could have been spent on the holiday.
The staff on the Friday and Saturday were helpful however it was a completely different case with reception staff on Sunday. We found the receptionist to be rude, abrupt and we felt like we were wasting her time.
We also found that the room had no guest services book so we did not have any information on the operations of the apartments, or the surrounding restaurants, services and facilities available.
- Official Description (provided by the hotel):
- Dolphin Quay Apartment Hotel offers Mandurah's newest apartment style luxury accommodation. The impressive internationally award winning Mandurah Ocean Marina is home to luxurious boats, and encapsulates the private residential enclave with direct access to a protected swimming beach complete with kids playground. The Dolphin Quay Apartment Hotel includes Marina and Palladio View Suites that are 2 bedroom 2 bathroom with Queen and Twin bedding options available. Disabled Studio Suites offer a 1 bedroom option. Each Suite boasts a fully equipped granite kitchen and laundry with views through the living areas onto large outdoor balconies that have views over the marina to the ocean or the streetscape to the estuary. All balconies are complete with Weber BBQs. A Flat screen TV is positioned in the living area and wireless internet is available. Neutral decor simplifies the natural lines allowing you to savour the magnificent views of a vibrant marina lifestyle. Your suite is complemented by a secure car bay accessed by a lift, and has direct access to a range of dining options within Dolphin Quay. ... more less
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