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“Great place for the family”

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RAC Busselton Holiday Park
Certificate of Excellence
Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place for the family”
Reviewed February 19, 2013 via mobile

With a fully fenced pool and all the other activities at the park so easy to keep the kids amused. Situated midway between busselton and dunsborough great place for a relax and start point to visit all the local attractions. Only complaint we had was our tent site was not shaded.

Stayed February 2013, traveled with family
Helpful?
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPKowner, Manager at RAC Busselton Holiday Park, responded to this review, March 2, 2013
It's good to read that you enjoyed our facilities here at our park. We aim to make everyones stay at BIG4 Peppermint Park an enjoyable and comfortable experience. We hope we see you again some time soon and look forward to offering you a more satisfactory site. We thank you for placing your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
    257
    84
    18
    7
    9
See reviews for
170
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Perth, Australia
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 18, 2013

Have nothing negative to say about this campsite!
All staff were extremely pleasant, great sized kitchen, excellent washing facilities, the place was absolutely spotless.
We camped and had a great spot with shaded area, plenty of space.
Have already recommended this campsite and should we return to Busselton would book again without hesitation.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMorrow29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPKowner, Manager at RAC Busselton Holiday Park, responded to this review, February 27, 2013
We are delighted to hear that you enjoyed your stay with us and really appreciate you taking the time to place your feed back. Thank you for choosing to stay with us and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 10, 2013

This is an awesome place to stay if you have children (or even if you don't). They have the pool, games room and jumping pillow to keep them entertained for hours. Not to mention the beach which is a stone's throw away.

The whole park is well maintained, with lush lawns and well maintained trees and facilities.

The camp kitchen has everything you could possibly need including a wall mounted TV, griller, multiple microwaves and kettles plus 2 x sinks, 2 x fridge/freezers and plenty of space for prep. There are BBQ's next to the pool if you would prefer. Vending machine too for cool drinks.

Check-in/check-out process smooth.

Be sure to book ahead in peak times.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank LydSquid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPKowner, Manager at RAC Busselton Holiday Park, responded to this review, February 13, 2013
We are pleased to read that we were able to play a part in making your holiday an enjoyable one. Our aim is to cater for a variety of travellers and it is so good to hear both yourself and your children had such a good time. Thank you for choosing to stay with us at BIG4 Peppermint Park and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
1 review
Reviewed February 5, 2013

We had an amazing time, great service by proprietors that i found to be helpful available and very welcoming. The park is well layed out with plenty of activities to entertain our family with minigolf, volleyball, basketball, a fantastic jumping pillow, table tennis, pool table, walking distance to the beach, swimming pool, clean fascilities and a relaxing atmosphere. I would highly recommend this holiday park to other campers for a relaxing holiday.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMorris09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPKowner, Owner at RAC Busselton Holiday Park, responded to this review, February 9, 2013
I am glad you had such a wonderful stay in our park. Management and staff work hard to keep the park and its facilities in top condition. So pleased to hear you enjoyed all the parks new facilites, our aim is to add something new each year for our families. We appreciate your feedback, thank you for choosing to stay at BIG4 Peppermint Park and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 1, 2013

This is our 7th year to return to Peppi Park (except last year as we had a new born baby) and every year except for this one has been a wonderful experience.
The park grounds and facilities are amazing and very clean and prior to this year the people employed by Peppi Park have been very welcoming, approachable and generally easy and friendly to deal with.
We were the first of our group to visit Peppi Park many years ago and since then have invited at least 15 different friends and family groups to join us on our holiday over the years. Most of these people return at least once a year (but I am not sure if they will now).
This year we were upset to find one lady on the front desk (the Manageress) to be extremely aggressive and condescending from the minute we checked in.
We have 2 small children and all we wanted was a lovely family holiday with our friends but found the stresses of the holiday created by the Peppi Park Management to put a dampener on our entire break.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JAR1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPKowner, Owner at RAC Busselton Holiday Park, responded to this review, February 4, 2013
We appreciate your feedback about your recent stay. I am glad to hear you enjoyed the park and it's facilities. Sounds like you had a wonderful time at our park. Your comments about management has been noted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandurah, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 1, 2013

Three families stayed for a period of 6 nights in 3 powered sites. Our site had no shade, not one tree. We wanted to tie our tarp onto our boat to help create some shade and were told in no certain terms the boat had to go to the overflow, hand up "not up for negotiation"!. We found the park nice and clean, well maintained but the staff were all very miserable and the rules were unbelieveable. I have camped for 25 years in various campgrounds and this would have to be the most severe for the rules. The kids were not allowed to bring scooters (although I did see some other parents had allowed it), the kids were told off for riding their bikes too close to the toilets, playing cricket on the road within the park and if they had 3 strikes against their names they didn't get an icypole at the end of their stay. We certainly WONT be going back. We went onto another caravan park near Augusta and it was like a breath of fresh air, kids riding with no helmets and just plain having fun with minimal rules.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Ingrid F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPKowner, Manager at RAC Busselton Holiday Park, responded to this review, February 12, 2013
We apologise we didn't meet your expectations. We aim to make everybody's stay here at BIG4 Peppermint Park an enjoyable experience. We care a great deal for park health and safety and are committed to providing the best possible park environment for everybody. Your review has been taken on board to help our day to day operations. Thank you for your review on our parks nice facilities and cleanliness.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 31, 2013

We have been camping at Peppermint Park for the last 6yrs & each year we tend to stay longer and longer. We love the park as it is clean, plenty of space, lots to do for the kids, showers/toilets are very clean and the kitchen is big and clean with everything you could possibly want. We have also stayed in the cabins which are also very well maintained and clean. We have introduced many of our famiy and friends to the park who have also become regulars each year. On this basis, I give the park 5 stars.
We were however very disappointed with how unfriendly, & at times, rude the management was this year (we had not met them before). Even my friend who I introduced to the park this year rang to make a booking and then commented to me on how unfriendly and unaccommodating the manager was on the telephone. Our dealings with management this year have soured our Peppermint Park experience and we (& the other 6 families we travel with) maybe looking for a new holiday destination where loyal and returning guests are treated much better.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riding74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPKowner, Owner at RAC Busselton Holiday Park, responded to this review, January 31, 2013
Thank you Rider74 for your comments on our facilites and the presenation of our park. We appreciate your feedback. Management and staff strive daily to keep the park to a high standard.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about RAC Busselton Holiday Park

Property: RAC Busselton Holiday Park
Address: 97 Caves Road, | Abbey, Busselton, Western Australia 6280, Australia (Formerly BIG4 Peppermint Park)
Location: Australia > Western Australia > Busselton
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 18 Specialty Lodging in Busselton
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — RAC Busselton Holiday Park 4.5*
Number of rooms: 38
Official Description (provided by the hotel):
RAC Busselton Holiday Park is located on the doorstep of Busselton and Dunsborough. It is unique as it is nestled within 8ha of natural bush-land but only a short 300 metre stroll to the white sands and crystal clear waters of Geographe Bay. Relax in the leafy natural surroundings of Peppermint trees with huge areas of wide open spaces so you can stretch out. All our caravan sites are grassed and are of a generous size to accommodate large vans and motor homes. Our holiday park was redeveloped in 2005 with new roads and facilities which makes it first class. ... more   less 
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Also Known As:
Peppermint Park Eco Village And Holiday Park Hotel Busselton

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