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“Not happy”
Review of Ibis Styles Albany

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Ibis Styles Albany
Ranked #11 of 13 Hotels in Albany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not happy”
Reviewed August 18, 2013

Booked to stay one night as have stayed at some lovely places in Albany thought we would try this one picture wise looks lovely , on arrival after booking room with 2 single beds was given room with king and one single, first impression decor very nice but then went into bathroom had old daggy towels ,plonked on top of rails in bathroom water pressure not good after using conditioner and shampoo hair was like straw yuk. room was cold due to gap under door had to use towel to block off cold air, so had to have aircond on all night to keep room warm ended up with sore throat in morning , had meals in resteraunt as in advertising showed lovely buffet. Style food ?? On arrival at resteraunt waited 20 min before was served to order had lamb shank and mash and paid $19 extra for veg and salad bar lamb shank and mash was COLD went to get buffet and NO salad available just peas corn and roast potatoe and carrot which were mostly hard ended up leaving resteraunt value wise wasnt good to rate this I would say ACE MOTEL tops this one for cleanliness service and great resteraunt food the ACE. is comfy great service ,beautiful resteraunt and food and cheaper all round the ACE takes more pride I believe in there detail and making your stay comfortable rating for ibis from me not good at all for value and comfort and good food I'd recommend the ACE would give that a 9 out off 10 ibis I'd say 3 out of 10

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toolovely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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perth
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 17, 2013

Arrived late afternoon. Booking in went smooth, lovely receptionist. Was given up stairs room at front of hotel. The room was very cold, I could not find a heater, after a trip to reception I was told it was in the bathroom. Indeed it was, reverse cycle air conditioner. The bathroom door had to remain open to heat the room, light from rear window then entered the room. The noise from the traffic out front competed with the noise of the air conditioner, they both won out when it came to my sleep quality. The room was lovely, however the noise ruined what needed to be a good nights sleep. I was very disappointed having stayed at Ibis properties several times.

Room Tip: Don't take a room at the front of this property traffic noise very loud.
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  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SupaSamPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 17, 2013

Not very good for the price. The first room they gave us wasn't properly cleaned so we had to move to a different one. The new room wasn't much better, and the towels were so old and rough it hurt to use them. Housekeeping didn't come to clean the room unless we specifically asked for it. The food in the breakfast buffet bain marie was lukewarm and I think someone might actually get sick from it one day - the bacteria must be going nuts in there.

Overall very disappointing.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jimmy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Albany hotels

Perth, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 17, 2013

Stayed two nights in a standard room, quite nice facilities and comfortable bed. Room was clean and tastefully finished, bathroom appears to be updated, however the toilet seat did not want to stay up. The bathroom ceiling also had a little bit of mould and peeling paint, and the door appeared to just of been hung and not painted, as I could see the carpenters pencil marks, so a little lack of attention to detail, but overall it was a nice stay. I liked the restaurant for breakfast and dinner, and good range at reasonable prices. I had the package that had free cooked breakfast, so that was a bonus. Restaurant itself was clean and spacious, and I liked the wood panelled ceilings. I will stay there again next time in Albany.

Room Tip: Choose an upstairs room or room away from highway. Air conditioning units can be a little noisy, bu...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthias255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 16, 2013

Just booked in for the night. Clean, very friendly staff in restaurant. Huge wall mounted TV in bedroom. Parking right outside room. Quick check in and out. Brilliant for a quick stop over. Booked dinner at the restaurant on site. The food was good value for money. Dont order your drinks at the bar.....as you can get a bottle at the table for a good 20 dollars...the cheapest on at the bar was 24.95, and not a bad drop either..Cape Vale. Waitresses were interested in as to why we were visiting Albany. Left my jacket in the room, no problems , when I called they had it at reception.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LORNADI61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 13, 2013

We booked a basic room for two nights. We had our own carpark right outside our door, it was convenient that we ended up leaving most of our stuff in the car.
The room itself was clean and functional, and had a *huge* wall mounted TV.
The bathroom can get pretty cold at night, as there was a permanent netted gap on top of the windows for ventilation.
Location wise, its a short easy drive to the main town area and to the attractions in the area.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LivertC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 10, 2013

We bought a groupon/scoopon to stay at this hotel. Firstly, the photos were very deceiving implying a lot more luxury than what was actually offered. The hotel is also on the main highway into albany across from car yards which was a disappointment and also not mentioned.

The rooms were adequate and comfortable enough, nothing flash but still suitable enough.

The thing that made our stay so unenjoyable was the seriously paper thin walls. We could hear the "private time" of guests three rooms away from us! We could also hear the TV set in the room on the other side of us and anyone walking around upstairs in the other rooms. Needless to say we checked out and found something more suitable.

We were very disappointed and will not be returning.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brie_cheezel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert O, General Manager at Ibis Styles Albany, responded to this review, September 17, 2013
Thank you for your comments on Tripadvisor, regarding your stay with us in August. We are sorry you found our property unsuitable for your needs, and for a future visit we can suggest accommodation in another section of our property. Bob Overend, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Albany

Property: Ibis Styles Albany
Address: 369 Albany Highway, Albany, Western Australia 6330, Australia (Formerly All Seasons)
Location: Australia > Western Australia > Albany
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Albany
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ibis Styles Albany 4*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to ibis Styles Albany Hotel The ibis Styles Albany Hotel is centrally located and close to all the Great Southern region's tourist attractions and landmarks including Whale World, The Gap, the ANZAC Memorial and Bluff Knoll to name a few. Ibis Styles Albany is your ideal Albany accommodation choice whether travelling for business or leisure, or as individuals, couples or families. The ibis Bar & Grill is located in the hotel, a favorite with locals and visitors alike, offering a delicious and competitively priced menu, plus a wide variety of quality wines. Facilities, Services and Warm Hospitality On-site facilities and services provided by ibis Styles Albany include free outside parking, Wifi internet access throughout the hotel and rooms, air conditioning, tea and coffee facilities as well as room service dinner available from the ibis Bar & Grill. With room types to suit all needs and budgets, the resort offers 50 spacious accommodation rooms including Deluxe suites, Family rooms and Standard rooms. Quality and value Albany accommodation combined with warm and welcoming hospitality makes the ibis Styles Albany the perfect base for your Albany visit. We look forward to welcoming you! ... more   less 
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Also Known As:
All Seasons Albany Hotel Albany

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