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“Pleasant hotel and great location”

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Best Western Albany Motel & Apartments
Ranked #4 of 13 Hotels in Albany
Reviewed May 23, 2013

The Best Western Albany motel was a great surprise. Its location is very central and is within walking distance of great shops, cafes and restaurants. The room had a comfortable king size bed, a mini bar, tea and coffee making facilities, a flat screen TV, in house movies, free wifi, and a well appointed separate bathroom with ample good sized towels and toiletries. The motel also offers a selection of home made breads, locally made preserves or cereal with quality coffee or tea. The room was clean and tidy and being on the first floor had a great view of the harbour. The staff at reception were lovely and friendly. It was a very pleasant stay and great value. Will definitely stay there again.

Room Tip: Rooms on the top floor have great harbour views.
  • Stayed: May 2013, traveled on business
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1  Thank go_broome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 - 220 of 307 reviews

Reviewed May 12, 2013

Albany is a stunning part of Australia. The harbour is stunning and the local forests are beautiful. This hotel is a good base to enjoy all the amazing things the region has to offer, including its lovely restaurants on the main street a block away.

Lovely reception staff who were really helpful, particularly at check-in. City hotels could learn a lot from country hospitality and warmth.
They have a full range of digital TV channels and an unbelievably cheap minibar - when was the last time a can of Coke was $2.00 in a minibar?

Yes, it is a little dated, mainly on the outside and bathrooms. The main part of the rooms however a nicely furnished with modern fittings. The TV was quite good, and the room size much better than many hotels. Towels were lovely and fluffy, and the bathroom well appointed.

Other quick comments:
-Not many rooms would have a good view of the harbour
-I didn't have a chance to enjoy the free breakfast.
-The wi-fi was free (rare treat in Australia), and acceptably fast, but not super fast.
-The signage to the rooms is poor -you need to search for the numbers on the doors.
-There are two car parks -the one higher up the hill fills up fast.

Room Tip: Ask if a king room is available.
  • Stayed: May 2013, traveled on business
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Thank aussieboy85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2013

This traditional motel is in a good central location - you can walk to anywhere in Albany from here. Like a lot of motels in Australia, the rooms are a little in need of refurbishment, but are comfortable enough. The restaurant also looks a little uninspiring, BUT the food is much better than you would expect. I wasn't looking forward to eating there, but it was convenient so we did. Well they must have a very good chef because the menu was interesting and the quality of food when it came was excellent.

  • Stayed: March 2013, traveled as a couple
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Thank happytravellers63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

This motel represents good value. Located close to water & town, includes free breakfast of nice toast & condiments. Cooked breakfast available if required. There is also a toaster in room, and clean & tidy if not really modern. Who cares? They also participate in the Flybuys rewards scheme.

Room Tip: Double story. You could request a downstairs room if desired.
  • Stayed: March 2013, traveled as a couple
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1  Thank Woopsydoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

Absolutely loved my stay, rooms extremely good, great food and service. Highly recommend.
Great position. Easy walk to everything. Excellent for short or long stays. Very clean and friendly.
Will stay there every time I travel to Albany.

  • Stayed: April 2013, traveled as a couple
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1  Thank Leah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

The Best Western Albany is a neat and tidy Motel that will cause you no stress. The location is within walking distance of pubs, restaurants and Café. The one thing that was a bit different was that the booking was for a two bedroom place. There is one separate bedroom and the other is the common area, with a small table and chairs and access to the Bathroom. So to gain access to the bathroom in the middle of the night, required going thru the other “bedroom”. This could be an issue if this room is occupied by light sleepers. Otherwise, it is exactly what you expect to get.

  • Stayed: January 2013, traveled with friends
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1  Thank WackyDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbanyMotel, General Manager at Best Western Albany Motel & Apartments, responded to this reviewResponded April 15, 2013

Dear Guest,

Thank you for your review of our motel.

I believe your review refers to our 2 Bedroom Suite. This room is very popular with families or 2 couples travelling together as it offers a Queen bed in the main room and a Queen and Single or 2 Singles in the secondary room at a good price.

These rooms have a small table, chairs, TV and en-suite off the main rooms and a secondary room with only beds. We also have a 2 Bedroom Apartment where the bedrooms are separate and it is not necessary to walk through one to get to the bathroom.

We are aware of some confusion regarding the layout of this room and will shortly be changing the name to "2 Room Suite". We will also be posting floor plans of the rooms on our website.

We hope this will assist our guests in choosing the right type of accommodation.

All our best with your further travels.

Kind Regards,
Ubik Freeman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

We have just arrived home today after spending the last 4 nights in one of the 2 bedroom apartments diagonally across the road from the main complex. The views from our room were quite good except that there was a white 2 storey building across the road that blocked out some of the view. Our grandson who was travelling with us was very happy with the free wifi. I don't know who owned the cat that came to visit us each morning but it certainly was not a problem, and no, we did not feed it. The kitchen facilities in the unit were quite adequate even though we did not use them very much. We would have preferred breakfast to have been a little more than 2 slices of toast with a small amount of butter and jam. It would have been better to have eggs on toast and if you wanted the trimmings, (bacon, tomato, etc.), to pay a little more for that. Our grandson was rather restricted as he does not eat bread, so we had to pay extra for pancakes with jam and cream. We would stay here again as it is very central to the main shopping area and your staff were most helpful. Our "neighbours" in our small 3 unit complex were quiet and we did not even know they were there, except for the fact that their cars were parked in the parking bays provided. Even though we did not use it, the adjoining laundry facilities would be a boon to anyone who was travelling around the state to be able to have clean, fresh clothing. We did not have any toiletries (shampoo, conditioner) in our bathroom but a request to the reception desk soon put that right.
Thank you for a lovely stay. We even had great weather as well.

Room Tip: The units diagonally across from the main building as there are only three of them.
  • Stayed: April 2013, traveled with family
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1  Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Albany Motel & Apartments

Address: 41 Frederick St, Albany, Western Australia 6330, Australia
Location: Australia > Western Australia > Albany
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #4 of 13 Hotels in Albany
Price Range: $104 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Albany Motel & Apartments 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
The Best Western Albany Motel & Apartments is located in the centre of Albany, a scenic coastal regional town 400km south of Perth in the Great Southern of WA. This Albany accommodation features 3.5 star AAA-rated rooms which cater for families, couples and the business travelers alike. It boasts of being the only motel situated in town with rooms on the top level and apartments with views overlooking the Princess Royal Harbour and beyond. ... more   less 
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