We stayed in a two-bedroom apartment at this Quest as it was local to where we wanted to be over Christmas. The location is great - beach out the back, Williamstown shops etc just down the road, and close access to freeways for airport, city and Geelong (and elsewhere). Trains also nearby - can't vouch for them as I didn't use them!
The staff were very friendly and efficient - offered after-hours key support if we required (on Christmas Day - very good service!) and followed through with promised e-mails and phone calls. Very cheery and courteous.
The apartment is two-storey with the bedrooms upstairs, living area down. One bedroom faces an inner common area containing the pool and the other looks out to the car-park, toward the city in our case, though still with a peek of the sea. A table and chairs on the balcony off the main bedroom is a nice place to watch the Bay.
The main bedroom has a full en-suite which was oddly sized, making the shower hard to get in and out of. Next to the other bedroom is a "main" bathroom, but no toilet, which seemed a little odd. There is another toilet downstairs in the laundry, immediately inside the front door, along with a vanity. Full washing and drying facilities installed. The fully appointed kitchenette was a good size and kitted out well.
The apartment was nice enough but getting a bit tired. It needed a good repaint in my opinion. The curtains aren't black-out, and at the cheaper end of the scale.
The air-conditioning worked well upstairs in the bedrooms but struggled downstairs (could have been the controls - they were more user hostile than most). The en-suite shower rose wouldn't stay in place (forgot to mention it to reception on check-out but shouldn't someone be checking these things?).
There was no key apparent for the sliding door to the pool area (how do you lock it after yourself?). The fridge rocked like a three-legged dog at a beerfest - easily fixed, so I did without leaving a bill, but why isn't someone looking at things like this?
These are all dumb things which shouldn't happen. I've stayed in Quests before and this was a bit disappointing to see, but overall it was a good clean room, great location and we enjoyed ourselves and the stay.
- Official Description (provided by the hotel):
- Quest Williamstown North has perfected the balance of business and leisure accommodation. Only 15 mins from the CBD, located west of Melbourne in cosmopolitan Williamstown.Guests can enjoy the cosmopolitan shops, restaurants and sights of Williamstown, Scienceworks, the Sun Theatre & Werribee Open Range Zoo to name a few local attractions. Quest Williamstown North offers a complimentary shuttle bus within the local area*.Within short driving distance to the industrial district of Laverton, Altona North & Derrimut and only 40 minutes to Geelong, Quest Williamstown North is perfectly located for the business traveller.Quest Williamstown North provides bright and spacious one, two and three bedroom serviced townhouses with individual entry. Each townhouse features its own outdoor area overlooking the tranquil wetlands and abundant landscaped gardens with views across the wetlands and out to the bay. Guests can enjoy complimentary access to our heated pool, spa and BBQ area, or take a stroll around the peaceful Jawbone Nature Reserve.All townhouses are 4 stars and come fully equipped with kitchen and laundry facilities, foxtel, free internet, free parking and modern self contained amenities. Perfectly suited to overnight and extended stay guests, singles or families, business or leisure.Follow us on Facebook and keep abreast of our latest deals and offers. ... more less
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