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Elchilangoylaguera
Houston, Texas
Great place to relax after a long Great Ocean Road drive
5.0 of 5 bubblesReviewed Jul 20, 2019
Really nice property. Very new. Great service. Beds rooms and bathrooms were all clean and new. Heaters (went in winter) worked very well. Very pleased with our experience. More bedrooms than we needed but still good value for the money.
Date of stay: July 2019Trip type: Traveled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed March 22, 2019 via mobile

Stayed here in a pinch however we would not have chose this place for just my wife and If it was not a last ditch effort. it was a average-above average place for a fam w kids. Two bedrooms on the first floor and a attic like upper room that must get very hot. I am sure the kids would enjoy this room but may complain about the heat.

Date of stay: March 2019
1  Thank CWTag3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 17, 2019 via mobile

We stayed only 1 night, as the three bedroom villa accommodated our family group easily. Very impressed with how well appointed the villa was, particularly the kitchen - would be perfect for a longer stay. Complex was quiet and our stay overall was comfortable.

Date of stay: March 2019
Trip type: Traveled with family
1  Thank kylie1503
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 4, 2019 via mobile

My brief stay at Southern Ocean Villas is undoubtedly the worst guest experience my wife and I have ever had.
There are numerous faults to our stay, mostly regarding customer service and professionalism.
Photos of the place are wide angle shots and look as though the the rooms are much bigger and crisper than they actually are. In actual fact, the lounge rooms is smaller than expected and couch's are stale and old. The m2 of the villas is so high due to the second floor loft that is suitably only for kids in winter as it's so hot up there.
There was no barbeque for us as advertised with the room.
There was also no deep bath as advertised with the room.
After asking reception/manager if we had the correct room, we were told there are no baths on premises, all BBQs had been booked out (little to our knowledge we had to book a BBQ) and to go somewhere else if we don't like it.
After being treated so rudely by the manager, complaints fell on deaf ears, we were then hung up on and had to seek the help and assistance of the booking medium. The situation soon spiralled out for control and we were left feeling so uneasy staying at this accomodation we moved ourselves somewhere else to avoid further confrontation and abuse. There was no understanding, responsibilty, complaint process or customer service. I would never stay or recommended this place to anyone I meet and only hope that someone above the manager reads this review as I'm sure the entire situation was buried. Avoid

Date of stay: January 2019
Trip type: Traveled as a couple
4  Thank Jonathon C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 30, 2019

A bit of waste really there was only two of us but this could have easily slept six, three bedrooms, large lounge/diner and large kitchen area, lovely small patio with a barbecue and chairs, ideal for a family traveling the Great Ocean Road.

Room tip: Take six people, right as well!
Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Paul A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 7, 2019 via mobile

We stayed in villa 2 for 2 nights after Christmas and had a comfortable stay. There don’t seem to be a lot of options in terms of type/level of accommodation in Port Campbell, and the southern ocean villas appeared to be one of the better options. Port Campbell is the closest town to major GOR attractions including the Bay of Islands, Shipwreck Coast, 12 Apostles etc., and the location was very handy in that regard. However I’d recommend bringing groceries/alcohol from Warrnambool or other major centre as there is very little in the way of a supermarket or other supplies in Port Campbell itself.

The villas have a nice look and feel that fits in with the coastal landscape, and lots of nice native plants in the landscaped gardens around the property. They are well-equipped for those who like to do their own cooking and enjoy a bit of space. Our villa (#2) was right next to reception and the driveway to the parking lot, so the downstairs blinds had to be kept mostly shut. There was also a transformer box on the electricity pole right outside our villa so that was always crackling (but could only be heard outside on the deck). Perhaps some of the other villas were better situated. The air conditioner upstairs was very noisy and dripped directly onto the seat on the deck below. Someone else in an earlier review mentioned the tiny tv squeezed into a cabinet. But on the whole we had a good, comfortable stay, and the villas provided a good base for us to day trip in the area.

Date of stay: December 2018
Trip type: Traveled as a couple
3  Thank SquirrelB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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