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“Make sure you pre book a good see view room...”

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Grand Pacific Hotel Lorne
Ranked #3 of 9 Hotels in Lorne
London, United Kingdom
Level Contributor
79 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Make sure you pre book a good see view room...”
Reviewed October 19, 2012

I had really looked forward to staying here - and the setting and architecture are very special - but we made the mistake of not prebooking a sea view room - we arrived quite early in the afternoon and our room wasn't ready - so we waited with a cup of tea - when we saw our first floor end room, it had a sea view (just) but over some very untidy rooves etc. We asked for a change of room - and having been offered an upgrade to a King room, (and got our hopes up)this then turned out not to be available. In the end we had a tiny room on the second floor - yes with a sea view but not really comfortable enough to be able to enjoy it - the room only had space for a double bed and almost nothing else - no chair and had to sit on the bed. Tiny shower-room. The manager was very friendly and even humped our heavy bags all the way up the stairs - but we were still disappointed. Also doubly disappointed the next morning that they didn't do breakfast - with a super restaurant area - why not?? What a shame - it should have been a perfect stay - the wonderful old building and position promise so much.

Room Tip: Always ensure you have a front facing sea view room.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennifermkay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPHLorne, Front Office Manager at Grand Pacific Hotel Lorne, responded to this review, January 11, 2013
Dear Jennifermkay,

Thank you for your reviewing your stay at the Grand pacific Hotel.
The historic Grand Pacific hotel has a variety of rooms, all with their own characteristics, from our more affordable small non-view double bedded rooms, to our more spacious king ocean view rooms.
Although all guests have access onto the balcony which has the spectacular views, some rooms not have any ocean views so pre-booking is essential to ensure a stay in our popular ocean view rooms.
Our restaurant is open for lunch and dinner daily however over Lorne's quieter period we serve breakfast on the weekends and for the rest of the week recommend some of the lovely local places for our guests to try.

Kindest Regards,

Sam Bereiki
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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (185)
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English first
Melbourne, Australia
Level Contributor
182 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed October 18, 2012

My husband and I booked 2 nights in an apartment and upon arrival were given an upgrade to a larger apartment with wonderful sea views. The staff at reception were friendly, helpful and professional. The apartment was clean, spacious and well equipped with all the essentials. The bed was a bit firm for my personal liking. Lots of towels. Most apartments are reached by stairs so if you require ground floor accomodation, it would be best to inquire about availability before booking.There are no elevators in the apartment complex. The food in the bistro was great, hot and tasty and the bistro staff were also friendly and helpful. There is plenty of parking underneath for apartment tenants. The location is great and a lovely 15 -20 minute walk along the sea front brings you to the shops and restaurants.

Room Tip: Higher floors have great views.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPHLorne, Front Office Manager at Grand Pacific Hotel Lorne, responded to this review, January 11, 2013
Dear Christine J,

Thank you for taking the time to write about your stay at the Grand pacific Hotel & Apartments. I am delighted you had a good time and enjoyed your upgraded apartment!
We have a couple of apartments on ground level and plenty of hands if you ever need help with luggage to rooms!
Our bistro menu is ever changing and we have our great summer menu on now so next time you are down from Melbourne we would love to see you back again!

Warm Regards,

Sam Bereiki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 18, 2012

Well, they haven't manipulated the photos. It's an interesting building in a great location with wonderful views. The balcony is accessible to all residents and is a super place to enjoy a drink and take in the view. That's what you're here for, right ?

Our room was a reasonable size but fairly sparsely furnished - it left a 'cold' impression. The bathroom was a masterpiece of design in ensuring that we could not get the kettle under any tap.

During the period we were there, no breakfasts were being served. Worth checking ahead if this is important to you. Decent rate on WOTIF, but the rack rate is stretching it.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BridgfordRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPHLorne, Front Office Manager at Grand Pacific Hotel Lorne, responded to this review, January 11, 2013
Dear BridgfordRed,

Thank you for writing about your stay at the Grand Pacific Hotel & Apartments. The Location is wonderful & glad you enjoyed the views from the balcony.

We do only serve breakfast on the weekends over our quieter period and whenever we can there are special prices online to ensure you get a good deal when you come down to Lorne!

We would love to welcome you back next time you are in this part of the world!

Warm Regards,

Sam Bereiki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 15, 2012 via mobile

We stopped off here on our way down the Great Ocean Rd. Ryan the Manager was great, shouting us a beer while we waited for our room booking to come through then even upgrading us to a king spa room. The room was exactly what we needed - clean, well presented and great view of the ocean. As Ryan was so friendly we decided to keep our business at the Grand Pacific for dinner and we weren't disappointed. Yummy Afghan Special for me and a tasty beef and Guinness pie for hubby. Thank goodness we stayed there as we found the coffee joint back in town the next morning less than welcoming.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MeCatCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPHLorne, General Manager at Grand Pacific Hotel Lorne, responded to this review, October 26, 2012
Dear MeCatCat,

Thank you for writing about your experience at the Grand Pacific Hotel & Apartments, I am delighted to hear that you enjoyed your stay with us! We pride ourselves with our friendly service and I am delighted that Ryan was able to make your stay special.

Do give us a call when you are next heading down as we would love to have you back again!

Kind Regards,

Bryce Newcombe
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Geelong, Victoria, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 3, 2012

this hotel is a great place to eat! the staff are friendly and helpful and there is variety on the menu. we were welcomed on arrival and shown to a table within minutes, as soon as a table was free. we ordered a seafood platter for two and were not disappointed. the view and ambience made for a pleasant and relaxing evening.

  • Stayed October 2012
    • Location
    • Cleanliness
Helpful?
1 Thank Bernadette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPHLorne, General Manager at Grand Pacific Hotel Lorne, responded to this review, October 26, 2012
Dear Bernadette L,

Thank you for great review of the Grand Pacific Hotel & Apartments. I am very pleased to hear that you enjoyed your evening.
Our menu is always changing and we have an exiting new menu in the pipe line geared up for a warm summer with live music in the afternoons!
Next time you are coming down from Geelong we would love to have you back for another relaxing evening!

Kind Regards,

Bryce Newcombe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 27, 2012

Myself and five other ladies stayed here for a girls night away, we had a fantastic time the apartment was amazing very comfortable more than enough room for all of us. We had dinner and breakfast here also it was just beautiful and the staff were amazing and very helpful. we will be back every year for our annual trip. keep the good work up guys!!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crystal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPHLorne, General Manager at Grand Pacific Hotel Lorne, responded to this review, October 25, 2012
Dear Crystal W,

Thank you for your wonderful review of the Grand Pacific Hotel & Apartments, I am delighted to hear that you all enjoyed your time with us.
Our apartments do offer a great space for groups with stunning ocean views. I am very pleased to hear that you took advantage our our bistro too.
We look forward to seeing you back here again for your next annual trip!

Kindest Regards,

Bryce Newcombe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 17, 2012

Loved the hotel, very historic and has a nice charm. Room was clean and although basic was very inviting and cosy. The restaurant downstairs has a decent menu and the food was tasty. Nice views from the hotel balcony and restaurant, although the room I stayed did not have views.
I really enjoyed my stay and it was reasonably priced, but the only downside was the noise that travels through the hallways - which I imagine is because the building is quite old.

Stayed September 2012, traveled solo
Helpful?
Thank ellasyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPHLorne, General Manager at Grand Pacific Hotel Lorne, responded to this review, October 25, 2012
Dear ellasyn,

Thank you for review of the Grand Pacific Hotel & Apartments. We are always pleased to hear when a guest loves the hotel. This is a older historical property and while other pubs in town are open later into the night we do not have bistro that stays open later then our dinner service, so that all the rooms are able to enjoy a quiet night.
We have a variety of hotel rooms, some ocean facing and some not, but all have access onto our guest balcony which has stunning views over the water. Dolphins in the bay yesterday made it even more special for our guests!

When you are next down from Brisbane we would love you welcome you back again.

Warmest Regards,

Bryce Newcombe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Pacific Hotel Lorne

Property: Grand Pacific Hotel Lorne
Address: 268 Mountjoy Pde, Lorne, Victoria 3232, Australia
Location: Australia > Victoria > Lorne
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant
Hotel Style:
Ranked #3 of 9 Hotels in Lorne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Pacific Hotel Lorne 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Grand Pacific Lorne
Grand Pacific Hotel Lorne South Pacific

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