I stayed for a night and I wish I hadn't.
The girl that checked me in was lovely and helpful but when I checked out the lady was horribly unhelpful, clearly in a bad mood and had no customer service skills.
The room itself was average but after an hour of being in there my partner and myself got very itchy, watery eyes and we both couldn't stop sneezing. All the night manager thought of doing was changing the bed sheets and clearly that wasn't the problem... The entire room was the problem! The only positive was that the location was great. Other than that I wouldn't recommend this hotel to absolutely no one. Very disappointed.
- Official Description (provided by the hotel):
- Mantra Lorne offers a range of facilities including a family friendly Brasserie and Bar, Endota Day Spa, 18 hole putt putt course and heated indoor mineral pool. Local attractions surrounding and within easy reach of the resort include Erskine Falls, the Twelve Apostles, Split Point Lighthouse and the Angahook State Forest. There is a range of accommodation options including resort rooms, one and two bedroom apartments as well as Heritage Hotel rooms. The one and two bedroom apartments are fully self contained and feature kitchen and share laundry facilities, reverse cycle air conditioning, private balcony and VCR or DVD players. Resort rooms and hotel rooms feature a range of outlooks including filtered ocean views or garden views and some offer spa baths. *Note - As bedding configurations vary please request your requirements at time of booking, but please note this request cannot be guaranteed. ... more less
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- Also Known As:
- Mantra Erskine Beach Hotel Lorne
- Mantra Erskine Beach Lorne
- Lorne Erskine Resort
- Mantra Lorne South Pacific