Dated rooms at an extravagant price for what is offered. I would not recommend this motel as I would not go back myself. It is however close to restaurants and the beach. Still not enough to entice me back.More
- Free Parking
Dated rooms at an extravagant price for what is offered. I would not recommend this motel as I would not go back myself. It is however close to restaurants and the beach. Still not enough to entice me back.MoreShow less
Thank you for your review. Unfortunately we haven't meet your expectations. Our pricing structure is comparative to other similar rated motels in the area. Availability, regional & seasonal peaks also influence tariffs. These should be considered when assessing your requirements.
Terry & Angela.
Our first visit was a huge surprise with this quiet location, close to the hub of town, beach and the river, waking up to sounds of birds, and the spa bath being the ultimate luxury. Our hosts, Terry and Angela are always welcoming and willing to share their local knowledge with guests. We have been a number of times and it has become our favourite "great escape" from the hustle and bustle of Melbourne and just 2 hours away makes it very accessible.
Dear Jason W,
Thank you for your review. Angela & myself are pleased you enjoy your stay with us & hope to see you again soon.
Terry & Angela
Photos don't show you the bathroom - reason still back in the 1970's - room dark, poor lighting, bed covers only a blanket - TV only reception you get a few cheap Foxtel channels I understand reception is poor however if you can get a few Foxtel channels surely they could get more channels. The rooms are all upstairs next to a caravan park. Having stayed for 20 days in Best Western in city and country Victoria this was the third rate. Others have been modernised with new bathrooms and good lighting etc. Cheap and mean would sum this motel but not in price.
Thank you for your review.
En-suite photos are on our web sites. We are not as old as you have indicated & en-suites are functional with adequate lighting.
We do not have old fashioned bed spreads & prefer a light weight throw on the end of the bed.
We offer all the free to air DTV stations available in Australia. All you needed to do was change the source using the remote. The full set of instruction were available in your guest compendium or a simple call to reception would have resolved your problem. In addition 8 Foxtel stations are on offer varying from Sport, Movie, News & Lifestyle programs.
Our pricing is consistent with local & seasonal variations & on par with other similar accommodation providers in the region.
Terry & Angela
I'm not generally a fan of the Best Western chain but when we stopped for the evening in Lorne and searched for accommodation, this hotel looked like great value. I certainly wasn't disappointed. Right from the start the service was excellent, the staff couldn't have been more helpful. The room was huge which was a nice change from the small trip over yourself room we stayed at in Melbourne. The room was very clean and had a little kitchenette which was great. For the one night we stayed, this was a perfect choice and location. Thanks for an excellent stay.
Thank you for your review. Angela & myself are pleased you enjoyed your stay with us & hope to be able to assist again in the future.
Terry & Angela
Questo motel è stato il nostro punto di riferimento nei due giorni dedicati alle meraviglie della Great Ocean Road. Purtroppo è stata una grande delusione. Nulla da eccepire sull'accoglienza ma per raggiungere la stanza bisogna fare almeno un piano a piedi caricandosi le valigie (senza l'aiuto di nessuno). Una volta entrati in camera lo stile dell'arredamento da l'idea di qualcosa di vecchio e di non pulito. Il letto matrimoniale aveva le rotelle e quindi era possibile farci un giro turistico della stanza; il condizionatore, d'obbligo per scaldare la stanza d'inverno, era rumorosissimo; per concludere il bagno aveva una finestra perennemente aperta e quindi il freddo era perennemente presente. Immaginate che fantartiche docce abbiamo fatto, soprattutto con la bimba di due anni. Ottima la posizione considerando la vicinanza ad un supermercato e la tranquillità del posto.
This motel has been our reference point during the two days dedicated to the marvel Great Ocean Road. Unfortunately it has been a great delusion. Nothing to say about the reception but to reach the room you have to come up by the stairs with your heavy bags on the shoulders (with the help of anybody!!!!). No lift. At the moment you go into the room the furniture gives the idea about an old and not clean place. The queen-size bed is wheeled and so it's possible have a touristic trip around the room; the air-conditioning, absolutely necessary to warm the room during winter time, is very noisy; moreover the bathroom has a never closable window and than an ever cold condition. Imagine what a fant-artic showers you could have!!!! Expecially with a two years old daughter. However best position, near to a market and very quiet place.
Thank you for your review. We are disappointed that you did not enjoy your stay.
To answer some of your concerns;
Portage is available from reception.
You are the first person in 10 years that has offered feedback on the castors on the bed. We will review the situation & take appropriate steps.
All windows can be fully closed. The venting in the en-suite window is required by Australian building standards & local health regulations.
The fans on the reverse cycle aircon/heaters can be noisy that is why all beds are fitted with electric blankets to keep you warm at night.
We hope this helps you & suggest that future stays at any accommodation provider assistance is always just an ask away.
Terry & Angela.
On a spur of the moment, we decided to stay at the Best Western in Lorne on our way along the Great Ocean Road.
I must say the experience was a pleasure. The checking-in and checking-out was a breeze and was accomplished with a friendly gentleman.
Our room was on the second floor, so there were quite a few stairs to walk up. I would recommend requesting a ground or first floor room if you have trouble with stairs. The room itself was spacious and clean and the shower was huge. The room also contained a little kitchenette which was enough for our one night stay. The other good thing about this place was the ample parking.
All up it was a very pleasant stay.
Thank you for your review. We are pleased you enjoyed your stay & hope to see you again one day.
Terry & Angela