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“Unweloming”
Review of Genesta House

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Genesta House
Ranked #4 of 10 Cowes B&B and Inns
UK
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Unweloming”
Reviewed December 25, 2013

When we arrived we were asked to forego breakfast as the ladys family had arrived for christmas, but at a push she would make us up a tray of continental style to eat on the verandah, We had to choose what cereal and juice we wanted there and then. When it arrived in the morning, it was laid out nicely, but the verandah was chilly and only a small table to use between us so my partner ate awkwardly from his lap. We didnt get to use the breakfast room or see the gardens as billed in the listing which was disappointing, also on reading other reviews, people have been offered pancakes etc, this wasnt made available to us, although she did offer to stand breakfast in a local cafe, (bearing in mind it had been paid for...bed and breakfast, this isnt a favour.....) but this would have meant finding somewhere and waiting for it to be cooked and as we had a long drive ahead it was far too time consuming. Also, the ladys family took the parking spaces so we had to park further up the street, we are in Oz for 5 weeks, so our cases are very large so we put together an overnight bag out of the trunk to take inside.... not convenient. The lady was quite pleasant but we didnt really feel welcome because of the family issue. Also, the payment for this had been applied to our credit card on 20 November, 4 weeks before we arrived, and actually, we had until 17 December to cancel without charge, doing this also voided our option to pay in cash aswell which was the available terms on Booking.com if we wanted to do so. If she had informed us that the family were arriving and not taken payment we would have understood and found somewhere else, we understand fully the importance of family a christmas, but this booking was made many months ago and should been honoured as listed.

  • Stayed December 2013, traveled as a couple
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Helpful?
2 Thank NefertariUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Babenhausen, Germany
Level 6 Contributor
129 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed December 18, 2013

Fortunatly our first pick, Holmwood, was booked, or in our impression, the Lady didn't want to have guests, so we stopped at Genesta. Susan gave us a hearty start right from the first moment. The room was good size, a small veranda into the garden, the bed was comfy. Only the bathroom window couldn't be closed, while we were here, the temps were down at 10° at night, so it was a bit chilly.
The breakfast was awesome. Fresh fruit, ceraels and, for us Germans very important, multigrain toast and smoked ham and salami and cheese. We love some cold cuts for brekkie.
We enjoyed the most the chats with Susan. Her recommention for dinner was excellent.
Dirk & Marion

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank Ducky0606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morwell, Australia
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 29, 2013

My husband & I just spent the weekend at this very charming B&B. We stayed in the Fernery Room which was beautifully decorated and had a very comfortable bed to sleep in. The gardens are absolutely beautiful with its fountains & lush plants. We had a warm welcome from Sue and the Breakfast was wonderful everything that you could want plus more. The pancakes were delicious!! I would definitely recommend this as a place to stay & it is only a short walk to the beach & Main Street. We will go back!!!

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level 5 Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 1, 2013

My husband and I stayed at Genesta House for 2 nights this past weekend. What a find! We booked the Lilly Pilly Room, which was extremely comfortable and nicely decorated, and my husband surprised me by having champagne and strawberries waiting in our room on arrival. The breakfast was one of the best B&B breakfasts I've ever had, and Sue put out enough beautiful food to feed a small army (it was only us the first morning). Her pancakes are to die for! The gardens on the property were beautifully kept and well arranged. All in all, we enjoyed our stay at Genesta immensely, and will be recommending it to friends. We will definitely be back!

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank jlinds86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 5, 2013

My husband and I stayed two nights in the largest room The Fernery. It was just wonderful. The room had everything we needed, the bed was the most comfortable I have ever slept on. Quality all the way here. The breakfast was great, lots too choose from. Lovely quiet surroundings and a friendly helpful hostess in Sue, we could not have asked for more. We will definitely be going back and would highly recommend to others looking for a quality B&B with real character and charm.

Room Tip: I think its worth paying the extra dollars and staying in The Fernery which is the largest room.
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank Leann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013

A beautiful B&B with charming gardens and fountains. Very helpful and kind hostess. The breakfast was great and the location very convenient.

The rooms were very clean and furnished lovely. Having gone in winter the port wine and chocolates kept in the room helped :)

Would love to go back!!

  • Stayed May 2013, traveled with family
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Helpful?
Thank Piu1402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviewed May 17, 2013

We felt lucky to discover this enchanting B & B on Philip Island. Tucked away on a quiet side street within walking distance to town and to the waterfront, the charming house is surrounded by abundant flowers, winding paths, and a distinctive and beautiful stone fountain. We enjoyed breakfast full of choices for all tastes, and in a lovely china setting. Night found us offered a glass of port and a New Zealand chocolate that left us looking for a shop that might sell more! The owner, Susan, was the biggest treasure of this visit. She recommended an animal sanctuary that we would not have known about otherwise, and gave us great directions to beach walks and other places in Cowes. She even offered jackets for our sojourn to see the miniature penguins. ( An experience absolutely worth the price of the trip to the island!) When we left an important document in the room after leaving for Sydney, Susan immediately mailed it to Sydney for us. Here's hoping that we may stay in Genesta House again!

Room Tip: Book the largest room.
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  • Stayed April 2013, traveled with family
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Helpful?
Thank 75SusanF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Genesta House

Property: Genesta House
Address: 18 Steele Street, Cowes, Phillip Island, Victoria 3922, Australia
Location: Australia > Victoria > Phillip Island > Cowes
Amenities:
Hotel Style:
Ranked #4 of 10 B&Bs / Inns in Cowes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Genesta House 3.5*
Number of rooms: 4
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Also Known As:
Genesta House Phillip Island/Cowes

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