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BEST WESTERN Apollo Bay Motel and Apartments
Ranked #7 of 12 Hotels in Apollo Bay
Certificate of Excellence
Melbourne
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent value for money”
Reviewed June 12, 2012

We stayed for two nights over the Queen's Birthday Weekend. Everything ran smoothly and we were happy with all aspects of our stay. The room service was outstanding, the room was very clean and well presented, the breakfast (cooked and continental) was just right and the motel was in the middle of the town. We weren't after a sea view, we were just interested in a clean, comfortable and quiet accomodation with good TV reception and good shower and we got it. We got a 2 day getaway deal via Wotif with a complementary wine bottle and breakfast. Both the wine and breakfast were of commendable quality. We would highly recommend this motel.

Room Tip: We had a ground level motel room at the back of the complex. It was away from the front street and w...
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  • Stayed June 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank VicTraveller07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review, June 19, 2012
Thank you for taking the time to write a review.
I am pleased that you enjoyed your breakfast and the stay at our motel, our winter packages are great value and weather was good for the start of the cold season, we look forward to seeing you back again

Heather Brown
Owner
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203 reviews from our community

Traveler rating
    66
    82
    35
    15
    5
See reviews for
41
107
10
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
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  • German first
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  • Any
English first
Geelong, Australia
1 review
Reviewed May 27, 2012

Ideally located in the centre of town. Excellent customer service from management; friendly and very accommodating. Room was comfortable, well appointed and very clean. Would hightly recommend!

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ross S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review, June 19, 2012
Thanks for the taking the time to write a review and the kind remarks, we look forward to you returning to stay with us when you are next in Apollo Bay

Heather Brown
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mentone, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 22, 2012

My mate and I stayed at the best western for the weekend for the great ocean road marathon. Immediately I was impressed with the friendliness of the owners. Nothing was a problem, we got our pasta heated up the night before the run by the owners and it wasn't a problem. The room was spotless and I have never had anyone go out of their way like the owners did to make us happy. The room was easy to heat up and the shower was red hot! Great loaction in the heart of apollo bay. I got a handshake and a thank you for staying with them. Very very impressive, nice to stay with nice people.

  • Stayed May 2012, traveled with friends
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Helpful?
Thank Amelia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review, May 23, 2012
Thanks for writing the review, some people just fit into the groove don’t they, and you feel like you have known them for years!!! Keep up the training & chocolates and we will see you next year, it was a pleasure to have you stay


Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 20, 2012 via mobile

My partner and I stayed the night before the Great Ocean Road Marathon, and booked the Motel on WotIf.

The room was simple but exactly what I was expecting, the bed was comfy before a long run, and it's right in the centre of everything.

I normally wouldn't go out of my way to write a review, but in my entire adult life I don't think I've ever had such amazing customer service. Everybody was so friendly and went out of their way to help us.

Just an example, after checking out they left a room free for people who had run to be able to have a hot shower and changed, and disinfected the shower each time. You don't get service like that these days.

To the owners, thank you for everything. Staying at your hotel was a delight and we'll be back.

D

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review, May 23, 2012
Thanks for taking the time to write the review, it was terrific to have you here and to follow the marathon progress. Keep training and we will see you here for another PB
People like you make this job easy!


Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
544 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed April 26, 2012

This motel is close to the shopping strip and beach, yet its design cut out all traffic noise. Owners Michael and Elise were very friendly and helpful. The room was smaller than many we have had, and I initially translated this into 'less luxurious'. In fact the small size did mean less bench space, and a little crampedness around the dining area. But on reflection, it was cleverly designed, smartly furnished, and very comfortable. There was a bedroom/dining room, and a separate ensuite. I enjoyed the master blaster shower! Equipment included kettle and toaster, but no microwave, also a hair dryer, iron and ironing board. The room came with an extensive guest information booklet, with details on using the TV and the internet connection possibilities. We still needed help getting the TV to work, but that was happily provided. I could find no details about local churches - are there any?! There were plenty of supplies. There were plenty of lights in the living area, but I would have preferred stronger globes; also the ability to use the bathroom light without the rowdy fan. The only natural lighting to the main room came via full-length windows each side of the entry - just adequate, but delightful on a sunny morning. The motel has a swimming pool which was getting little use in April!

  • Stayed April 2012, traveled as a couple
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Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review, May 1, 2012
Thank you for your review. We are glad that you enjoyed your stay at the motel and your compliments on our refurbishment is really appreciated. This is a really beautiful area and we hope that you get the opportunity to come back, stay and explore the Otways . It will be our pleasure to look after you again


Heather Brown
Owner
Elise & Michael Crea
Heather & Neville Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Padua, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 3, 2012

I had a marvellous time in this motel. The staff were very friendly and very helpful with loads of information which they shared with me. The motel is in the centre of town and very close to the beach. I had some great morning walks along it. When I stayed, all the other guests were quiet which is a bonus if you are tired and have had a big day. The room and bathroom had everything I needed and was very clean.

  • Stayed February 2012, traveled solo
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Helpful?
2 Thank maryf1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review, March 4, 2012
Thank you for staying and for the review of our motel. I was our pleasure to have you stay and we look forward to seeing you when you are next in Australia. We hope that rest of your holiday is an enjoyable one
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London
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 2, 2012

We went prices his motel for a night as it had a better wifi deal than the others. Come on Australia hotels, haven't you realised this is what people want? drop the silly changes by the hour or by the MB, incorporate the price of free wifi into the room costs and watch us modern punters flood in. This motel is nothing special, although the staff were very friendly and helpful. Just a basic motel, but if thinking of staying here and phone or drop in, it seems the price was flexible, this was a very cold night though.

  • Stayed March 2012
    • Value
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    • Service
Helpful?
1 Thank glasshalffull123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review, March 4, 2012
Thank you for staying at our motel whilst our rates are set to offer the best value we will however give a discount at various times. Rates do not vary very much but as you would appreciate, we cannot offer lower rates and freebies. We also have Studio apartments, 1 bedroom apartments and 2 bedroom apartments and all rates differ. Unfortunately, you arrived as the staff changed and were quoted a rate for studio apartment after being quoted a rate for a motel room. As you would nave noticed we were booking in a large number of guests at the same time. We look forward to seeing you again

Regards

Heather Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Apollo Bay Motel and Apartments

Property: BEST WESTERN Apollo Bay Motel and Apartments
Address: 2 Moore St, Apollo Bay, Victoria 3233, Australia
Location: Australia > Victoria > Apollo Bay
Amenities:
Beach Business Center with Internet Access Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #7 of 12 Hotels in Apollo Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Apollo Bay Motel and Apartments 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
The Best Western Apollo Bay Motel is 50m from the Great Ocean Road and Apollo Bay beach foreshore. Take a walk along the beach or in Beech Forest at the Otway Fly Tree Top Walk, a game of golf overlooking the bay, a helicopter ride over the Twelve Apostles and Shipwreck Coast or catch your breath at the top of the Cape Otway Lighthouse. We are just under 2 hours from Avalon Airport and 2 hours 40 minutes from Melbourne's Tullamarine International Airport. Best Western Apollo Bay Motel offers motel and spacious apartment-style accommodation with reverse-cycle air conditioning, cable TV and free unlimited wireless Internet, tea and coffee making facilities, toaster, mini bar, hair dryer and complimentary toiletries. Additional facilities include free off street parking, reception internet kiosk, printing facilities, swimming pool, BBQ and guest laundry. Continental and cooked breakfast is available to your room. Breakfast for Coach and tour groups is available in our breakfast room by prior arrangement. Charge back for meals available. From your mini-bar, enjoy the great selection of local boutique brewed beer and cider from Prickly Moses, wines from along the Great Ocean Road Coast - Long Boards, and North East Victoria - Morrisons of Glenrowan and sparkling wine from Amulet, Beechworth. Enjoy either in the comfort of your room, or by the courtyard pool. Accepted credit cards include: MasterCard, Visa, Amex, Union Pay. No fees apply. ... more   less 
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Also Known As:
BEST WESTERN Apollo Bay Motel And Apartments Great Ocean Road
Apollo Bay Best Western

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