Very disapponted! Our stay lasted 2 hours at this hotel! We checked in on Jan 7th with Martin who was very helpful and the only reason im scoring better than I should. We settled down for the night at around 10pm and just as we were about to get to sleep there were four very loud bangs on the door next to us - considering we were told we were alone on that wing of the hotel we were pretty freaked out. We finally got to sleep but every half an hour the same bangs would happen. Me and my partner couldn't get to sleep and considering we had work the next morning we left the hotel and resorted to sleeping in the car. We lost a days wage as we only managed to get 3 hours sleep and were $80 out of pocket - too over priced for the more than dated room anyway. We went back the next day to try and get our money back but were told by Helen we could only have half our money back due to cleaning the room and laundering the sheets, Helen said they would lose money if they were to give us our money back, very corteous of them!! Still really annoyed at the experience we went back a second time to speak to the owner but still no better off as he did not even acknowledge us! Very rude! The worst hotel we have ever stayed in and we would never go back. Just feel the staff apart from Martin are very rude and didnt even have the decency to apologize. Dont stay here!
- Official Description (provided by the hotel):
- The Deloraine Hotel was built in 1848 and has been running as a public house since that time. We offer restaurant quality meals, with an emphasis on using local produce to produce pub classics. We have Gaming facilities, with 20 Gaming Machines and TasKeno, along with Tatts Tote facilities. Our major refurbishment of the Accommodation area has recently been completed, with 16 rooms including single, double and family rooms. New bathrooms, new guest lounge with TV, Microwave, Fridge and Dishwasher - all modern facilities but keeping the timeless style of the grand old Deloraine Hotel ... more less
- Reservation Options:
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- Also Known As:
- Deloraine Hotel Tasmania, Australia