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“Not For The Vego”

Facets Restaurant and Bar
Ranked #13 of 18 Restaurants in Bicheno
Cuisines: Seafood
Dining options: Reservations
Restaurant details
Dining options: Reservations
Launceston, Australia
Level 5 Contributor
55 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Not For The Vego”
Reviewed June 10, 2011

I dined at this place a number of times over two days as I was attending a training at their Resort. They were notified well in advance that there were a number of vegetarians they would need to cater for. All meals were smorgasbord and despite meat dishes a'plenty, veg options were very limited. The last meal (lunch) we had there consisted of an unappetising featureless pasted recycled from the night before and a soup which looked familiar also. They seemed blissfully unaware that vegetarians do enjoy flavour and substance also and the absence of meat alone does not make a good dish. The highlight was the coffee. They did this very well and seemed to take pride in it.

    • Value
    • Atmosphere
    • Service
    • Food
2 Thank Logsandtwigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed April 27, 2011

We decided to make a booking at the Facet's Restaurant at the resort on the easter long weekend.

Not being guests of the resort we were asked to pre order our meals in advance to ensure everything was adequatly prepared. Feeling it was a little weird, we brushed it off, looking forward to a great night with friends.

Some of our party were a little late to dinner given they were driving from Launceston, and arrived 1/2 hour after the booking was made. The dinner was obviously being pre-cooked and our dining experience raced against the clock as entrees were served to us before our full party of diners arrived. This we thought was unusual and a little rude and unnecessary to the experience.

In addition, the diners in our party who had ordered eye fillet steak were served a medium steak, never being asked for a preference on how they would like it cooked. This decision was determined by either management or the chef to "make life easier". for the restaurant, or so it seemed. Once again this seemed unnecessary to the experience and at $34 per steak, not the quality of service one would expect.

The manager on duty on occasion seemed condesending, making in appropriate comments relating timeliness, patience, and potential noise. This in effect effected the overall experience, taking away from the relaxing atmosphere of the evening.

Although there were some positives to our experience (e.g., free penguin tour, pencils and paper for toddler, and free port at the end of dinner) I would not choose to dine here again based on our treatment.

We booked Facet's based on a previous experience 3 years ago when that was a pleasent experience with quality food and service. This more recent experience was more like a cheap tacky chain-like family restaraunt experience served with white table cloth prices.

On the upside, the quail was nice and the seafood platter impressive.

  • Visited April 2011
    • Value
    • Atmosphere
    • Service
    • Food
4 Thank supercoachbenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level 6 Contributor
467 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 240 helpful votes
“Penguin sightings a bonus but food was very average”
Reviewed March 23, 2011

We dined at this restaurant so we got the free penguin tour. It is not so much a penguin tour as it is just seeing the penguins who venture up to their property from the Crown Land. We were able to take photos without a flash which was great. The restaurant has a lovely view and the service was excellent but the food really let this restaurant down. It was very average.

  • Visited February 2011
    • Value
    • Atmosphere
    • Service
    • Food
Thank Yvettesaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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