We stayed at the Aurora Ozone for 3 nights in December, from the 24th to the 27th. We were a family group of five – two couples and a 5-year-old. We stayed in a 2-bedroom/2-bathroom penthouse apartment.
One thing that should be understood is that the apartments are in a more modern building across the street from the hotel itself. They are privately-owned condos and it seems that the hotel acts as a managing agent, renting them out when the owners are not using them. (Our unit was for sale at the time of our stay; we saw the listing posted in the window of a real estate office).
When we arrived at the main hotel, the woman at the reception desk was in the middle of telling a couple that absolutely nothing on Kangaroo Island would be open the next day. I couldn’t help myself; for the sake of this poor couple, I interrupted and told them the two places that I knew would be open, plus gave them a few other ideas for Christmas Day. (I’d done research in advance). This woman at Aurora reception works in the tourism industry on a small island; for her to be so uninformed and unhelpful was pretty appalling.
OK, so we checked in (pretty straightforward) and were taken across the street to our condo. The apartment was clean and spacious, not luxurious, but it was what we expected for the price. It had a nice ocean view and a small terrace.
It also had a bad smell. Mainly the problem was a mildew smell in the apartment, but one day there was an even worse smell coming in from the hallway. (Worst diaper/nappy ever? Something died? We’re not quite sure). Luckily it wasn’t hot, so we kept the terrace doors and windows open most of the time.
We paid an extra $30 a night to have the condo serviced, but they didn’t tell us that no one would clean on Christmas Day. A woman did clean on Boxing Day, and then we checked out the next morning. So we paid $90 for one clean.
The wifi didn’t work in the condo at all. It didn’t work from the hotel lobby across the street, either, unless you stood right by the reception desk.
We had breakfast in our apartment each morning and lunches out on the go. We ate at the Aurora Ozone restaurant on Christmas evening; the food was fine and the service was cheerful, but this is not a truly upscale or gourmet place.
I do highly recommend Bella Pizza in Kingscote, though – we loved their pizza!
We spent two full days on Kangaroo Island. On Christmas Day we went on the Hanson Bay koala walk, visited the Parndana Wildlife Park, and then spent some time at Stokes Bay. The shallow water there was perfect for our little nephew. On Boxing Day we went on a dolphin cruise (KI Marine Adventures) and then visited Paul’s Place Wildlife Sanctuary. Had a lovely time overall on Kangaroo Island!
- Official Description (provided by the hotel):
- Our Kangaroo Island Hotel, Aurora Ozone, is located on the beautiful foreshore at Kingscote. The original section of the hotel has a Victorian façade and has amenities that blend with the refined atmosphere of old world charm. Coupled with the vibrant & attractive new accommodation section, Aurora Ozone Hotel in Kangaroo Island has been developed to international standards and has become a flagship in hospitality ... more less
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- Also Known As:
- Hotel Aurora Ozone
- Aurora Ozone Hotel Kangaroo Island/Kingscote