For our 25th wedding anniversary we stayed upstairs in a one bed room apartment, nice and modern but the mattress was uncomfortable and quite small for a queen size. From day 1 we complained to staff about the lounge area air conditioner not working-it was constantly blowing out warm air. Was basically told by more than one staff member that we weren't operating it correctly. By day 5 I'd had enough so a technician finally inspected it and declared it definitely wasn't working and the whole cheap crappy air conditioner should be disposed of and replaced. Unbelievable...we basically had to leave the bedroom air running 24/7 to be able to sleep. Sometimes the customer is right!
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- Also Known As:
- Blue Lagoon Hotel Trinity Beach
- Blue Lagoon Resort Trinity Beach, Cairns Region