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On the Beach Holiday Apartments
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Reviews (310)
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All reviewsblue marlintop flooracross the roadone bedroom apartmentminute walkair conthe kitchenself cateringwashing machine and dryerperfect locationocean viewliving areaquiet roada stones throwswimming areabbq areacomfortable stay
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182 - 187 of 310 reviews
Reviewed February 11, 2013

Stayed here for a week. Good sized clean apartment overlooking the beach and swimming area.
Staff here very helpful and friendly really enjoyed our day trips booked via Melissa. Liked Trinity not too busy and good choice of restaurants. Had a nice relaxing stay

  • Stayed: January 2013, traveled as a couple
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Thank AnneA823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaSpeer, Owner at On the Beach Holiday Apartments, responded to this reviewResponded February 15, 2013

We are pleased you enjoyed your week with us and took advantage of our local knowledge by booking all of your tours through our office. Thank you for sharing your experience with other readers. I hope it isn't too cold back in the UK. Cheers, Melissa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

We arrived on a Sunday afternoon and our key was given to us but the room had not been serviced so i rang the manager Kevin and he was there in about two minutes and gave us another room so i could not complain about that service.
Our apartment was on the first floor overlooking the lifeguard protected area of the beach so a great view from the balcony.
We could not fault the staff,both Mellissa and Kevin were very helpful during our stay and they kept the gardens and pool area lovely.
I would recommend these apartments to anyone.

Room Tip: Room Nine was ours on the first floor plenty of room for a family of two plus one child
  • Stayed: January 2013, traveled as a couple
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2  Thank kbrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaSpeer, Owner at On the Beach Holiday Apartments, responded to this reviewResponded February 6, 2013

Thank you for being so understanding about the mix-up on arrival - you were lovely then and we appreciate your feedback here. We are certainly not perfect and always try to make things right immediately as they occur. We pride ourselves on the way we keep the property and it is great you have acknowledged this - it isn't just about the office staff, but about the entire team who make everyone enjoy their stay with us.
We hope the remainder of your holiday was as enjoyable.
Kind regards - Melissa Speer, Manager

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Reviewed January 27, 2013

The apartment we had was faced to the beach and it had two bedrooms and bathrooms with a very modern kitchen and living area along with a balcony. Can not fault the accommodation and the staff. The views were spectacular. As we were traveling with my son and his family it was great to be able to just go down to the pool. Will go back again. Loved it!!

  • Stayed: January 2013, traveled with family
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1  Thank Arlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxed0702, Owner at On the Beach Holiday Apartments, responded to this reviewResponded February 2, 2013

We would love to see you again - you loved the place and everything we have to offer, yet looking at your photo, you were here during one of our rainy days :)
Being from Melbourne (Aust) you need to come back and experience our warm, sunny winters....usually 'rain free' with picture perfect days.
Thank you for your feedback. See you again soon.
Warm regards, Melissa

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Reviewed January 21, 2013

We, 3 adult tourists from Moscow, spent in the Hotel On the Beach the last 5 nights (13th-18th January 2013) of our long 3-weeks journey in AUS along East Coast Way from GoldCoast to Cairnes. And I dare say, among 7 others Hotels and Motels which we had to stop on the way - this place was the best.
We occupied 2 bedroom Unit on the 2nd floor in the SeaShell House. These appartments are SO HUGE and very comfortable for stay. 2 separate bedrooms, 2 separate bathrooms, huge living room studio with TV set, the kitchen equipped with all the necessary for self-service. Air conditioning and fans everywhere,
Plus - huge balcony along all the Appartment with accesses from each room, amazing view to the Ocean. Car parking underground, from where you can use lift straight to the Floor you live,
Very quet and clean pool and small Jakuzzi just under our balcony, with free barbeque place there, opened till 10p.m. We spent every evening there, enjoying our swimming and cooking beef, lamb and kanguroo meat on barbeque.
Just a few meters across the road/esplanada - safe beach for swimming in the Ocean with the net against jelly fish, sharks, crocodiles and whoever else.
Very convinient location. Just 20-25 min to go by car to Reef Terminal in Cairnes. Also 20-30 minutes to go by car to Kuranda village. Less than 50 km by car to Port Douglas.
And the last, but not the least. We stayed there 5 nights during High Season - and payed for 3 nights ONLY! Unbelievable priсe-value package!
To make my long story short - I wish I would live there forever!!!
P.S. And just one very little spoon of "salt" in the huge barrel of honey. To persuade other tourists that this my review is real review of the visitor, not an advertisement article written by Hotel stuff. I wish I would have WiFi Internet FREE there. But this is the same trouble for all the Hotels in the Australia which we stayed. (Except the only one - Alexandra Park Motor Inn in Bundaberg which has Free WiFi!!!). I wonder, why not to encrease daily rate by 5-10$, and let guests feel happy with free WiFi Internet?

Room Tip: BeachFront 2 Bedroom Unit No.7. Seashell Building. The best to my opinion
  • Stayed: January 2013, traveled with friends
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1  Thank SSA2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxed0702, Owner at On the Beach Holiday Apartments, responded to this reviewResponded February 2, 2013

Wow, it seems you had a great time with us, and thank you for sharing your experience with Tripadvisor.
We are currently looking into offering FREE Wi-fi to Guests. The major issue we face is that we have 7 buildings and getting wi-fi at all was a challenge. We are hoping to be able to offer it free within the next few months. In saying that, we do currently offer many plans which help Guests keep their costs within reason. We appreciate your honest feedback and have taken it on board (as we do with all feedback received).
Thank you again and we hope to see you back in Australia in the near future.
Cheers for now, Melissa

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Reviewed January 18, 2013

On the Beach Apartments is the first stop on our 2 month Oz holiday. We arrived 6 January for a 2 week stay in a one bedroom apartment and the setting is perfect. Our apartment, no 16, was on the top floor overlooking immaculate garden and pool area separated from the beach by a quiet dead end road that only serves the local area. We were probably 50 yards from the beach and right beside the netted swim area. Perfect! Check in was very quick and efficient, Melissa the owner could not have been more helpful. The apartment was clean and well presented, the beds were comfortable and the full laundry was invaluable when the temperature meant a change of clothing at least twice a day:-). The two air con units, one in living area remote controlled, the other in the bedroom were quiet and efficient. Certainly leaving on at night did not keep you awake. We had NO problems with creepie crawlers which in view of the fact this is a tropical rainforest area was a huge plus. These are self catering properties so do not expect hotel maid service, having said that the rooms were cleaned weekly and bed linen and towels changed . However the laundry was so good, the machine did a quick 25 min wash, it was no problem laundering the towels if necessary. Toilet rolls which seem to get mentioned in other reviews were replaced FOC.
Melissa was superb in arranging 3 tours for us and she gave excellent advice. There are no room safes but the reception safe is available and we made use of that.
The position of On The Beach Apartment is brilliant, 10 good eateries within easy walking distance and if your looking for a relaxing stay then a car is not necessary though the local supermarket is a fair hike away!
We leave here to move on to Brisbane, Melbourne and finally Sydney. If the next hotels match up to On the Beach then were in for an even better holiday than we hoped.
Finally I find the comments "Nightmare on Moore Street" a little surprising and suggest the reviewer failed to realise, as the On the Beach website makes clear, it consists of a number of properties

Room Tip: Ask for a room on top floor.
  • Stayed: January 2013, traveled as a couple
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1  Thank KevinGBucksEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxed0702, Owner at On the Beach Holiday Apartments, responded to this reviewResponded February 2, 2013

It sounded like you loved your stay with us - thank you so much for sharing this feedback with other travelers. We hope the rest of your holiday in Australia was just as great. Please email us directly to let us know. We would love to hear from you.
Kind regards, Melissa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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