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“Pleasant stay in single bedroom beachfront apartment”

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On the Beach Holiday Apartments
Certificate of Excellence
Logan, Utah
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Pleasant stay in single bedroom beachfront apartment”
Reviewed September 30, 2012

Overall:
Would return, and would consider for long term stay. Pleasant, serviceable room. Great location. Reasonable price.

Positives:
* Trinity Beach is lovely and quiet. Far more attractive location that downtown Cairns.
* The room was clean, comfortable, well lit, airy, and the air conditioner in the living area was very quiet. The kitchenette was adequately sized and outfitted.
* Reasonable, but not exhaustive, selection of restaurants nearby.

Negatives:
* My room at least was a Telstra dead spot. I had no cell service in the room, and had to go outside to find a signal.
* Wifi internet access is available, at an extra cost.
* Walls seem to transmit sound more readily than I would like.
* I didn't find the bed particularly comfortable...but I have the same issue with almost every hotel I have been in lately...these old bones are just hard to please .

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katy_TX_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxed0702, Owner at On the Beach Holiday Apartments, responded to this review, October 1, 2012
Thank you for your Review and also for sharing the positives and negatives of your stay. It is great to see that despite some negatives that you would stay again.
In regard to the Telstra dead spot, this is a real issue at times and Telstra have agreed to address this by installing a new Booster in Trinity Beach. This is expected within weeks as they finalise location plans. All other Networks have uninterrupted service. I will announce on Facebook and in our Web Blog once installed.
Thank you also for commenting on your own personal issue with Hotel beds, as we do get great feedback about ours. We are the same when we travel in that we find it hard to get a great night sleep.
Your comments were invaluable. Thank you for sharing this Review.
Regards, Melissa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
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English first
Port Macquarie
Level 4 Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 7, 2012

Trinity Beach is a lovely crescent shaped beach which is by far the best beach in the Cairns region for looks and for swimming.
This is not the first time we have stayed here and always opt for the 2 bedroom beachfront apartments in Seashells which is the probably the best units they have.We stayed 5 weeks. The pricing is very competitive for such a great location.
The staff are always obliging,the units are well equipped and the location on that beautiful beach is wonderful.

Room Tip: If you stay in seashells,opt for the higher units,mainly to avoid the noise of people coming and goi...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andomon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxed0702, Owner at On the Beach Holiday Apartments, responded to this review, October 1, 2012
Thank you for taking the time to let other travelers know you are pleased with what we offer. We love it when people return as it tells us we are getting it right. In this instance and in all, please contact us directly or post here to let us know how we can make it a Rating 5 for next time?
See you again, Melissa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 5, 2012

First rate location directly across from the beach. Only a few hundred meters from bars and restaurants. Apartment itself was clean and tidy. Most places I go to these days have TVs in the bedroom but this didn't. Not a big deal but I like to watch TV in bed. The rules are what irked me the most. Having to empty any rubbish in to bins outside and make sure dishes etc were done otherwise we would have to pay a penalty. When you pay several hundred dollars for a nights accommodation I certainly do not expect to be stung with these dos and do nots. Wouldn't actually stay again on that basis. Even when checking in the service was pretty average.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hardnut59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaSpeer, Owner at On the Beach Holiday Apartments, responded to this review, September 6, 2012
Thank you for your honest feedback. It is always interesting to hear peoples different perspectives on things, especially the little things that cause angst with our guests.

Personally I don't think it is too much to expect guests to remove their rubbish from the apartment prior to leaving. This, and doing your own dishes are the only rules we have in place and I am sorry they 'irked' you. We assume people do this at home, and to make it easy, you actually pass the bin area when exiting the building. Doing these 2 personal tasks saves time for our housekeepers, making it possible for us to offer guests early check-ins without additional charges, something we have taken on board as a result of guest feedback.

I apologise for the average service you say you received when you arrived. This is most unusual for our Property (as other comments indicate). If you can contact myself directly I would be happy to discuss this with you and address your concerns with the staff member concerned.

Again, thank you for taking the time to comment. Sorry you won't be visiting again - we pride ourselves on our 60% repeat guest numbers. All of your feedback will be considered to maintain this loyalty.

Regards
Melissa Speer - Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2012

We stayed in a two bed apartment. Very clean and kitchen very well equipped. Staff v.helpful in arranging local excursions. Excellent taxi transfer arranged to and from airport. Only negative was getting cases up the flights of stairs but the views were worth it.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaws023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaSpeer, Owner at On the Beach Holiday Apartments, responded to this review, September 6, 2012
It is great to hear you had a lovely time and that the staff were helpful in allowing you to achieve this.
As the majority of our buildings are 3 levels and have stairs, we can offer assistance with luggage should this be required. Yes, the views are amazing and certainly worth the effort.

Tip: Anyone who experiences difficulty with stairs can request a 2 or 3 bedroom Beachfront apartment with a lift. This is ideal for the elderly or for guests with small children.

Thank you for your feedback.

Kind regards
Melissa Speer - Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 26, 2012

We have stayed at On the Beach appts for the past 5 holidays in units 19 & 20 (1 bedroom appts) The apartments are great, clean, well equipped and the staff make you feel special, the views are great and the area in general is fantastic. This year we stayed at a 2 bedroom appt in Blue Marlin on the top floor as we shared with friends who have never been to Cairns. That appt was great, clean and very well equipped and the views fantastic.......and the beach is awesome. We always stay at Trinity Beach when we go to Cairns because you feel you are on holidays. The only noise we encountered was the birds in the morning.

Room Tip: Beach Front units have more sun and better views of the beach and if you don't mind the stairs s...
See more room tips
  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Netty2902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaSpeer, Owner at On the Beach Holiday Apartments, responded to this review, September 1, 2012
Thank you for staying with us again and for bringing your friends on this occasion. The more people who are referred to us, the cheaper our marketing and the better value to our loyal guests. So glad you continue to enjoy your holidays with us in Trinity Beach.
Kindest regards
Melissa Speer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 19, 2012 via mobile

We had a great week at Trinity beach and the apartments did everything we needed. Not plush furnishing or equipment but met our familys needs perfectly. What was outstanding were the views and the staff who couldnt be more helpful.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drsusiefoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxed0702, Owner at On the Beach Holiday Apartments, responded to this review, August 21, 2012
Thank you for your feedback. We are so glad you had a great holiday. I will be sure to pass your feedback to our team.
Kind regards
Melissa Speer - Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Martha, Australia
Level 5 Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 10, 2012

We just loved the location and views from our room. We were right opposite the beach on the top floor in room 17 - but I think all the two bedroomed units were in a separate block out the back. The bedroom was a bit on the small side at the back of the apartment. It was rather noisy at night from others using their airconditioners. Kitchen facillities were basic but fine. Great shower over the bath with a window looking through the lounge area so that you could see the sea.
We have stayed at Bellevue before and enjoyed its spacious, beautifully presented apartments, but I think I prefer On the Beach for its location and value.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hoopersville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaSpeer, Owner at On the Beach Holiday Apartments, responded to this review, August 12, 2012
Thank you for your Review and the fantastic comparison to Bellevue, which is a 5 Star Property currently Ranked #1 with Tripadvisor.
We don't boast to be the biggest or the best property in Trinity Beach but we do pride ourselves on our fantastic Location, our Service, apartment Cleanliness, dollar Value and overall Comfort. If we can get these 5 things right, then we are well on our way to making your holiday one of the best ever.
Thank you again for the Rating and comments, and we hope to see you back again in the future.
Kind regards
Melissa Speer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about On the Beach Holiday Apartments

Property: On the Beach Holiday Apartments
Address: 49 - 51 Vasey Esp, Trinity Beach, Queensland 4879, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Trinity Beach
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 21 Specialty Lodging in Trinity Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — On the Beach Holiday Apartments 4*
Number of rooms: 35
Official Description (provided by the hotel):
Located directly opposite the patrolled swimming area of beautiful Trinity Beach and within a two minute walk to local shops and restaurants. On The Beach Holiday Apartments offers 35 self-contained apartments. We have 1, 2 or 3 bedroom apartments each with its own private ocean facing balcony to capture the cool sea breezes and wonder at the amazing sunrise. Apartment types include Beachfront and 2 bedroom Ocean View - something for everyone. Stay for a night (one bedroom), a week or a month. WELCOME TO TRINTY BEACH, CAIRNS FAVOURITE BEACH. ... more   less 
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Also Known As:
On The Beach Holiday Apartments Hotel Trinity Beach
On The Beach Holiday Apartments Trinity Beach, Cairns Region

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