I stay here with my partner and another couple in November 2013. We had a very disappointing stay. On arrival we were told the air conditioning in our room was broken & would be fixed the following day, which it wasn't. We arrived in the room to find the bedroom set up we'd requested (double bed in each room) wasn't granted. I spoken to reception about this and they said they were booked & wasn't anything they could do. After 3 days of numerous conversations with reception and them speaking with head office they finally could offer us the room set up we wanted but we were staying for less than 24 hours so didn't see the point in moving.
This hotel is in a good position & the rooms are nice.
This experience has put me off ever staying at a Mantra property again. My experience was that communication between the hotel and head office is poor & the hotel don't have much control.
- Official Description (provided by the hotel):
- Located opposite the beachfront, Mantra Sirocco offers the perfect base from which to explore all that the Sunshine Coast has to offer. Architecturally it is both inspiring and spectacular, combining elegant curves and a fluid form to create a sense of light and space. The resort features spacious well appointed 2 and 3 bedroom apartments with gourmet self-contained kitchens with sleek marble and granite finishes as well as spectacular views over Mooloolaba and a spa bath. For those seeking that extra indulgence, the 2 bedroom penthouse located on level ten of the resort offers a private rooftop spa and barbecue. All rooms feature air-conditioning, private balcony, cable TV and internet access. The property offers a range of leisure facilities and guest services such as an architecturally designed heated swimming pool, spa, fully equipped gym, barbecue and complimentary secure undercover parking. Located just downstairs from the resort guests will find the restaurant and shopping strip. The Esplanade is full of cafes and bistros as well as boutique stores which will keep you entertained for hours. Mantra Sirocco is a short drive to popular attractions like Underwater World, Australia Zoo or the Eumundi Markets, making us the ideal choice for a Sunshine Coast family holiday. ... more less
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- Also Known As:
- Mantra Sirocco Hotel Mooloolaba
- Sirocco Resort Mooloolaba
- Sirocco Hotel Mooloolaba
- Mantra Sirocco Mooloolaba, Sunshine Coast