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“The Zanzibar - What a dump!!!!!”
Review of Mantra Zanzibar

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Mantra Zanzibar
Ranked #3 of 16 Hotels in Mooloolaba
Certificate of Excellence
Reviewed April 14, 2008

I wish we'd checked Trip Advisor before booking here. Be warned - all the bad reports listed here are true and accurate. We were completely ripped off too.

We were shocked that the Zanzibar could have a 4 star rating. It should be a 1 star. It was in a very sorry state. Not worth a cent of the money we prepaid.

The carpets, furniture and bedding were all stained. There was alot of dirt & dust everywhere and a damp mildew smell in the 2nd bedroom.

The 2nd bedroom was dark and dingy with no outside window. The kids were too scared to sleep in it.

Kitchen was dirty. Dishes stained and chipped. Dishwasher broken.

The pool area was very unappealing. Old, broken and missing tiles, dirty looking. The kids swam at the beach instead.

KiwiTravelerSanDiego must be either an apartment owner or management and is lying through their teeth. They seem to be the only ones pretending the place is in good shape. IT'S NOT!!!!

DO NOT STAY HERE!!!! AVOID THIS PROPERTY!!!!

  • Stayed: March 2008, traveled with family
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7  Thank Flanders_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this reviewResponded March 2, 2015

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Mantra Zanzibar

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502 - 506 of 506 reviews

Reviewed February 11, 2008

After reading the reviews after I booked the Zanzibar we were very leary about staying at the Zanzibar. We were really greatly surprised at the wonderful apartment, wonderful desk help and the great location. My husband and I couldn't have been more pleased and we travel quite extensively around the world and have stayed in many hotels and apartments.

We give this hotel a #1!

  • Stayed: February 2008, traveled with family
    • Value
    • Location
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    • Rooms
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2  Thank E Dianne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this reviewResponded March 2, 2015

Thank you for your review

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Kind Regards
Mantra Zanzibar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2008

Zanzibar


Accommodation is no where near 4 star. From stained bed linen, stained carpets, cracked crockery, little or no suitable cooking utensils this accommodation is old tired and in worse shape than the average cheap motel. Outside furniture on balcony (see pictures) gives a good insight into the quality of this accommodation. Outside barbecue area don’t seem to be serviced, so barbeques are disgusting, and although they have 2 one does not work at all.

We complained to management and were told that as all units are privately owned, there is little or nothing they can do unless the owner agrees to fix these. Frankly this should not be my problem, and should be the management company "Mantra". Maybe Mantra only manage old and tired properties. Being a big management company its seems all about their share of the take in rental with the least amount of money being spent on basic maintenance. I dont beleive that Mantra can do nothing with the ownerrs, they can simply state that if the apartment is not up to scratch, then remove it from the rental pool. Overall this is 1 to 2 star accommodation at a pretty expensive price. I think Zanzibar is trading on its old reputation.

One can do a lot better if you choose newer accommodation in the area.

We stayed at Cilento previously and although the apartment had no views of the ocean the apartment was clean very well stocked with unchipped or unbroken crockery and the management helpful and courteous. The only thing that Zanzibar has going for it is the view of the ocean due to its location, as for the rest it does not make up for a very poorly maintained and run down apartment.

Stay at Zanzibar at your own risk, and look forward to possible disappointment. You might be lucky and find a unit that is well maintained by its owners, but this cannnot be guaranteed. We had friends staying in another apartment, with torn and worn carpets, musty damp smell, and requested a change of apartment a few days later, so I don’t believe our issues are isolated.

Good luck Zanzibar, we love Mooloolaba but won’t be back staying in your apartments.

Stayed: January 2008
12  Thank poopall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this reviewResponded March 2, 2015

Thank you for your review

Your comments have been flagged for review.

Kind Regards
Mantra Zanzibar

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Reviewed January 13, 2008

Went to Mooloolaba with my wife and 3 young boys. A great town, great beach and very friendly locals.

In short I would say this property is well past its prime.
The location is quite good and the staff are very friendly and acommodating. These are the only positives.

The rooms are very tired with very old furniture. Carpets and lounges are quite dirty. Hallways to rooms were also filthy.

Disappointed that there was no BBQ on deck. They do have two BBQ's near pool.

Room decor is quite dated.

Pool area is quite uninviting.

Wont stay here again.

If you do come to Mooloolaba make sure you do the day trip to Fraser Island!

  • Stayed: January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
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8  Thank gkace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this reviewResponded March 2, 2015

Thank you for your review

Your comments have been flagged for review.

Kind Regards
Mantra Zanzibar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2016
Google Translation

  • Stayed: August 2016, traveled with family
    • Location
    • Rooms
    • Service
Thank hirominBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Manager at Mantra Zanzibar, responded to this reviewResponded December 7, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Zanzibar

Address: 47-51 The Esplanade, Mooloolaba, Queensland 4557, Australia
Location: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Mooloolaba
#3 Luxury Hotel in Mooloolaba
#3 On the Beach Hotel in Mooloolaba
#6 Romantic Hotel in Mooloolaba
Price Range: $170 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Zanzibar 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
Overlooking Mooloolaba Bay, Mantra Zanzibar offers beachside accommodation choices including 2 and 3 bedroom apartments and penthouses. You will enjoy all the resort facilities and services you need with an outdoor heated pool and spa, fully equipped gym, complimentary undercover parking, in-room internet access, tour desk, child minding and laundry service. Mooloolaba is home to many of Queensland's best attractions including UnderWater World, the Eumundi Markets and just 20 minutes drive away is the famous Australia Zoo. Located on The Esplanade we are just minutes walk from trendy sidewalk cafes, bars, restaurants and boutique stores making for a truly memorable getaway. ... more   less 
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Also Known As:
Mantra Zanzibar Hotel Mooloolaba
Zanzibar Hotel Mooloolaba
Zanzibar Apartments
Zanzibar Hotel Apartments
Mantra Zanzibar Mooloolaba, Sunshine Coast

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